I love this man. I am so proud of him JoBeth Elrod…read more I understand why people come back. It's a happy office with a superb Dr to take care of your fur baby families. Thank you for supporting him these past years

My little dogs developed a severe case of vomiting and diarrhea with blood. Nobody in Midland or…read moreOdessa would see them except Dr Elrod. It didn't matter that he had never seen them before either. He was kind, patient with us and treated my little girls like they were his own dogs. He was and is a Godsend. I highly recommend this wonderful man. My babies are fine now, thanks to him. And his fees are more than reasonable. He will be our vet from now on.

Horrible experience! I called early in the morning to get a tick and flee pill, the lady said sure…read morecome pick it up at 2... Get there they DO NOT have it ready so I wait about 45 minutes for her to grab a box that is sitting there just for her to tell me ohhh you have to make an appointment with the vet to get tick medication. Well that would have been nice to know before I drove to midland wasting my time and gas..Her name was Karen go figure.

Becky and Jeff have treated my animals for well over 20 years and I could not recommend them more…read more They are always very compassionate and offer the best bang for your buck. I would recommend making an appointment as the clinic is always very busy.

Never again. Ever since this place became another corporate veterinary clinic, the personal caring…read morehas evaporated. When talking to the receptionist, she was rude and didn't seem to really care about my pet's needs. I miss Dr Lide and his leadership with the staff. I have since moved my "kids" over to Encore Vet Hospital and do not regret doing so.

An absolute waste of my time. I really wanted to love this place since it's near my house. I took…read moreoff work early to take in my dog in to check if she's pregnant. Made an appointment for 4:30, didn't get into a room until about 5:20. Not too big of a deal, maybe short on rooms. No one checked in on us in the room at all. Not even a courtesy "we'll be in shortly". They close at 6, I walked out at 5:53. Even if they came in to finally check in on us, they didn't deserve my business at that point. I want my $25 deposit refunded.

The inside smells and looks unclean, we sat for an hour after being told to show up 15 minutes…read moreearly, an nobody was at the desk or talked to us when we showed up, there should be someone at the front desk if they are expecting people to wait this long. They are very polite in there but if you cannot get people in at there appointment time then you shouldn't be telling them to show up early just to wait an hour.

Took several of my fur babies here. Dr. Gonzalez she did surgery on my doggie Hopper was very sick…read morewith a puyo took her in and Dr Gonzalez did surgery I am amazed Hopper came home a few hours later started eating and drinking wow thank you Dr Gonzalez you are the best veterinarian I have met. There staff is so nice helpful very knowledgeable about there jobs thank you all keep up great work. Please take you pets here you will not regret it....

If you ever make the mistake of going to West Texas Emergency Vet Clinic, take a look at their…read morecounter and notice how many cremation bags from Pets At Peace are there. I wouldn't spit on the vet named Perry if he were on fire, and His Life Depended On It. I have had so much better outcomes taking my fur babies to Encore Vet Hospital on 52nd St.

We just took our puppy there as her eye popped out the socket. They did take her back immediately…read more We thought they were going to get in her and try to save her eye the best they could. Unfortunately the actual vet never came out to talk to us only the receptionist and a vet tech. Obviously we had to leave her there overnight. When we went back to pick her up the next night we still had to wait an hour for the time they told us to be there. They gave us the instructions and discharge papers. We brought our puppy back the very next morning. We learned that they didn't start the surgery immediately and left her sedated with her eye out for another 7 hours. Less than 12 hours later. As there was discharge from the surgery and we wanted to confirm if it was normal or abnormal. It was abnormal according to the vet tech and they said they could get her back in at 1pm to make sure it wasn't ruptured. We picked her up between 7-8pm that same evening because her surgery kept getting pushed and she sat with minimal care. We took her to another emergency vet because they wouldn't give us an answer on when they would perform the surgery to fix or remove her eye. Where we took her we actually talked to the vet and had a good plan. While the receptionists we did deal with were nice and respectful. I think this place is severely under staff for the volume of animals they see and the actual vets need to have a little better bedside manner and actually come and talk to owner of the pets. Ending result - our puppy lost its eye. And after discussions with the vet that performed that eye removal and our own regular vet. They should have removed the eye immediately. There was damage to the optic nerve and muscles which lead to the eye being turned outward with no function. And after the first surgery that West Texas Emergency Vet performed the eye started to become abscess and that was the reason for the abnormal discharge. Bottom line if you can avoid going to this Emergency Vet I would.

This place was clean and the owners were so nice! I was able to tour facility before dropping off…read moreour furniture baby! Crystal and Joshua took great care of our Great Dane! I would call to check up on our boy, and they were happy to let me know how he was doing, how he was eating and behaving! We will definitely go back when needed! ** Bonus: you get too see all sorts of animals in there. From iguanas, bearded dragons, snakes, turtles, ferrets, cats, etc...

Clean and very well ran! Everyone there is extremely friendly and I know my dogs will be well taken…read morecare of while they are there!

terrible service and front desk clerk. was shocked by how I was handled and hung up on.read more

I have been taking my animals to A to Z for about 14 years now. This was the only Vet I trusted,…read moreand believe me I tried other vets that were less expensive even took my babies to Seminole because the vet there is a third of the price of A-to-Z costs, even with the drive there and back . But recently, my cats have been diagnosed with roundworms because I rescued a stray recently, and she ended up having worms. I can't get one of my cats to take the medicine and surprisingly I called the vet to see if they could help me and they just gave me the same advice to crush up the pills and put it in water and put it in a syringe and give it to him. Well, I tried to let the girl answer the phone. No I did all of that and I also tried crashing it up and putting it in tuna oil, and I tried putting it in his favorite food. He's not the friendliest cat so he gets very traumatized. Whenever you wrap him in a blanket try to force something down his throat. He will literally bite you and claw you. But that's just his nature, we knew this about him when we rescued him as a little kitten and we just let him be the cat that he wants to be. He doesn't bother us unless we try to pick him up or try to give him any medicine apparently. I called A-to-Z just to have them help me and I was turned down. Roundworms don't just go away on their own. They're fatal and I'm trying to save my animals. I'm very disappointed with this Vet.

I am very grateful to this company and they are very respectful and budget friendly not to mention…read moregreat services too.

We have five dogs resting in this pet cemetery. We have used the creamatory twice. The caretaker…read morehas always been sensitive and accommodating to our wants and needs. Prices vary to fit your budget. Creamatory and cemetery are both well maintained. We have always been happy with the services and highly recommend Pets at Peace.

From an 'exotic' owner's point of view:…read more We had to take an unfortunate trip to this clinic when our poor 5 and half-year-old Dumbo Rat took a turn for the worse late at night and our normal vet clinic had closed. We had someone there who was able to look her over and give us the terrible news. She did end up having to be put down due to a respiratory failure, but the staff was very sympathetic with us from start to finish and let us grieve for a good bit and gave us a small blanket to wrap her in with a cardboard box.

Worse experience ever! The veterinarian is nice and I have no complaints against him. My complaint…read moreis against his "support staff". I do not know her name, but she is the person you see before the veterinarian...the medical assistant? She is completely worthless. This is supposed to be an "emergency clinic", so you would think when presented with an emergency, life or death situation, the staff would move a little quicker! However, that is NOT the case. I believe this woman could have cared less when I came in. She was unwilling to do anything when I brought my dog in and I had to tell her, demand, that she do something or get the veterinarian. Do you know how much time that wasted?! My dog ended up dying there. Working in the medical field, whether with animals or humans, you should have more compassion and do everything you can to save ones life, and to put your patients and their loved ones at ease. If you can't say you did everything in your power to do so, you are in the wrong field!

I do recommend this Petsmart. My Romeo attended three courses in puppy training and now he is the…read moreperfect dog. It really works, and seeing his results, my whole family wants to send their dogs to puppy school as well. Bianca and Eric are amazing. Now for grooming, honestly, I don't take Romeo there anymore. He's a standard poodle, and for a full groom there I paid almost $100. Then I compared to another groomer when I went to San Antonio (these prices apply to all locations). Anyway, I wanted just Romeo's feet, face, and sanitary areas done. Petsmart said it would count as a full grooming (once again $90-$100 due to his breed and size). Meanwhile, I also called and took him to this other location called the Pink Poodle in San Antonio who special in poodle grooming. I had waaaaay better results than with Petsmart and for only $60 with a cute bandana! Another thing about Petsmart grooming, is anytime I take him, his haircut always looks a little funky, and I just wait for him to grow more hair again since it grows so fast. That wasn't the case with this last groomer. So to conclude, amazing training! Meh groomers.

My best friend took their very small (3 lbs)dog to the groomer, she told them a past groomer had…read morehurt her and to please be careful. About two hours later they called from the emergency vet because they cut her leg and she needed 6 stitches. On a 3lb dog that is a HUGE cut. The Vet took over 6 hours once she got there and didn't give her anything for pain because Pet Smart wouldn't pay for it !!!! The only thing they wanted to give her was one free hair cut Who are these monsters ??? DON'T take your babies to the Butchers !!!