Knowledgeable with many years in the business. Good communication. Quality construction Would…read moredefinitely use again.

Was having problems with our tankless water heater. I contacted Water Heater PDQ, and within an…read morehour, George, was on site. Highly recommend!

Excellent customer service! From the door everything went smoothly and it was so great meeting…read moreTyler today! I had an unfortunate occurrence with my fairly new 2023 Rheem a leaking gasket but Pv Plumbing gave a great quote to replace this with a new one and I was happy to learn that this Rheem will now be installed by their certified plumbing company! I didn't even know! So I'm not happy about my unexpected expense (side-eye to Rheem) but I think I received a great price from PV to get a new one installed. I TRULY cannot recommend PV plumbing enough!! AIDAN AND CARTER ARE JUST SO AMAZING!! save yourself the aggravation and just call PV plumbing (the company that installed my previous heater just back in April of 2023 may have been the reason my heater failed) he used the same old parts but NOT PV plumbing! This company has exceeded my expectations on timing, professionalism, esthetics of the company, sales and excellent plumbers! I just called yesterday and I'm already fixed first thing in the am! I'm really appreciative to see that great workmanship still exists! PV plumbing ya'll did that!!! Thanks so much again to AJ, Tyler for his immediate assistance and , Carter and Gavin, great work this morning fixing my water line!!

i called this company for a running toilet they came out and "fixed it" but the toilet kept running…read morecalled them back twice and no one showed up or returned my call

Scott reached out to me to make this right after the missed appointment. We spoke and they had my…read morephone number wrong in their database which is why I never received a call. We updated this number and they sent out a plumber on a Sunday (sorry to the tech who had to come out, but we very much appreciated it) to remedy the issue. We appreciate the prompt fix very much.

Rude and arrogant plumber boss , called me a dick for not wanting to provide my cell phone number ,…read morebecause I only provided my landline number. The job was completed on time.

Nate was an excellent repair man. I wrote yesterday on a Sunday and he is here Monday am fixing my…read moreoutside faucet. Courteous and explained things so I could understand them. Will definitely use again. Pricing aligned with work done and extremely timely.

Extreme price gouging!!!! During a hard freeze this past winter my pipes froze and burst. My…read morerelative recommended this company so I called for assistance. They came the next day and repaired the damaged pipes and replaced two sub meters. The plumber they sent had never seen sub meters. He said I'd need to call JEA about them. I explained that they were mine and that I'd had them installed years prior. He had no clue where to get them. He went back to his truck after looking over the situation and I came back inside and called a plumbing supply company five minutes from my home that stated they carried them. I went out to his truck and told him where he could get the sub meters and he was sitting there clipping his nails! After a while he left and got the necessary supplies for the job and came back and made the necessary repairs. According the the owner of the company the sub meters cost $237.00 each totaling $474.00 there was four feet of PVC pipe replaced and the charge for the repair was $2,186.91. The repair took a total of three house counting the time the repair person sat in my driveway clipping his nails and doing whatever else he was doing but surely was not working on my repair. He didn't even wrap the piped with insulation after he replaced the broken pipes and meters. He told me I'd need to do that! Their hourly fee for this job works out to approximately $550.00 per hour! In my opinion that's price gouging. I spoke with Spencer, the owner of the company who told me they don't work "buy the hour" they price by the job and reminded me of overhead costs etc. He said he'd look over the paperwork for the job and see what he could do. After numerous attempts to contact him he finally offered me a $200.00 refund and said he'd mail it to me. After countless attempts to get the refund I finally drove to their "office" and in person I requested they write me a check. I waited about twenty minutes and got the $200.00 refund. I will NEVER call this company again!

Had service call for leaky faucet and received great service, above and beyond. Highly…read morerecommended.A+++........(contrary to profile reviewer is in Jax Fl NOT San Fran!)

Mike came out to check my water heater. It had been acting up for a while so I wanted to check it…read moreout before it randomly failed. Turns out my water heater was 12 years old (I had just purchased my house). He recommended I replace it, but was never pushy. He gave me different brand options based on my financial situation. He also repaired my toilet that wasn't properly bolted to the floor. It turned out to be a more extensive repair than I had previously thought. He took his time, explained what he was doing and why he needed to do it. He was on time, kind, respectful, extremely knowledgeable, and very thorough. I was pleasantly surprised with the cost (plumbers can be expensive!) but I felt the service and time he spend was fairly priced! I will only be using Water Heaters and More from now on!

David the technician was prompt very pleasant Had the new hit water heater in in no time! Very neat…read moreand tidy would definitely call David Gray again

I wish I could give no stars Rude and disrespectful employee…read moreJob was not completed. The faucet was still leaking after he changed the knob. I called company and They sent the same man back out and he should not be representing a well known company. He was rude very rude! I will never use them again. My invoice did not reflect the job done. I am waiting on someone to call me back and tell why it says he did work on my washing machine. Then I was told if I had the work completed I would be charge a fee for coming to look at it. Well I was charged any and now they want to try and credit it back after questioned my bill. Horrible experience.

Super quick turnaround between requesting service and appointment. Ricky was knowledgeable and…read morepersonable. He resolved our kitchen faucet leak issue quickly and efficiently. We highly recommend and will recommend to friends.

Ricky was awesome! He was able to provide a flat price for services (no chance for upsell/price…read morechanges) worked with our availability (came in the evening after work) and did great work!

Charles Moore did a phenomenal job installing my new and improved water heater warrantied for 30…read moreyrs from Essency. He also worked btwn corporate and myself to resolve all issues including drywall patchwork and taking time to move items near the water heater for room to work, then move them back. I was very pleased with Charles and the ladies at the office making all appointments as convenient for me has possible.

e had a very disappointing experience with this company and their technician, and I am sharing this…read morein hopes that management will take this seriously and respond. When the technician arrived, my wife answered the door and he didn't introduce himself -- he simply stood there and bluntly said "you got a leak." After she acknowledged, he walked into the house without any professionalism or courtesy. He did not wear shoe covers or take any basic steps to respect our home. The leak detection diagnosis he provided turned out to be completely wrong. Based on his direction, I ended up taking apart a large portion of my kitchen -- removing granite countertops and cabinets -- only to later discover the leak was nowhere near where he said it was. This caused unnecessary disruption, time, and expense. The lack of professionalism, poor communication, and incorrect diagnosis was extremely frustrating. I expect the company to review this situation, explain how this happened, and reach out to discuss how they intend to make this right. I will be documenting this issue and filing a complaint with Florida consumer protection authorities as well as escalating this to Mr Rooter corporate if it is not addressed. I would strongly caution anyone considering using this company for leak detection until this matter is properly resolved. I will update this review based on the company's response.