Good lord if only I could give them zero stars. These have been the most unhelpful people on planet…read moreearth. I have called to schedule no less than four times. I had to call my referrals department three or four times as well to get them to resend the referral. And instead of calling me to let me know exactly what I needed to get scheduled, I had to call and find out. These people are awful. On top of all the hassle, the front desk lady was exceptionally rude and had the nastiest attitude which I gave right back. If their scheduling team is any measure of their actual healthcare team it might be dangerous for me to actually make an appointment.

First let me say that I waited 1.5 hours to see Dr Donovan. There were no apologies for being late…read moreand no reasons for it.Then he walked in and said "what can I do for you today". Clearly he hadn't read the notes that were sent to him by my referring primary care doctor and clearly he hadn't read the questions and answers notes taken by his assistant. He was abrupt and has no bedside manner. I was referred to him because a recent brain scan indicated a possible fungal infection in my right ethmoid and my tongue was numb and I have no taste. He didn't address my tongue issues even though his office knew about it. Now I have to find another ENT specialist to address my issues. I will never return to his office again and certainly won't recommend Willamette ENT in Salem Oregon.

Always outstanding service performed by Tara McDermott! She listens to my concerns, and tailors the…read moreservices to meet my objectives. She really knows her business and the results are the proof! Tara is kind, empathetic, and really cares. Book an appointment with her - you will be very happy at your results!

Tara McDermott, RN BSN CANS, & the lovely Alisha Armstrong, aesthetic professional, Have taken…read morecare of me and supported me over the last four years.. They are professional, yet I feel as though they are family when I go to Neaman Plastic Surgery & Medi Spa. I am a cancer survivor. I have complete 100% trust in receiving various treatments with my qualified professional nurse Tara - who has vast knowledge and experience as a Medi spa practitioner. Every staff person I have encountered, has a smile and is warm and welcoming, and takes great care of me, including the Medi spa manager, Gina, and the wonderful women at the front desk ! The interior is Beautifully decorated, progressive, modern sparkly, just perfect for what they do. I also love and participate in the promotions and events! i'm taking the time to write this because I really believe they are fantastic. I have a lot of gratitude for everybody there. Thank you. Fondly, Lisa Lind

As I lay here this evening my eyes are still swollen from crying after what was done to me bout 5…read morehours ago by Dr Donavon. It was an unexpected biopsy that needed to be done ASAP no doubt, but the way in which it was done was cruel unnecessarily aggressive. I can't get into the details of all that happened cause I'm still in significant pain, sick tomy stomach &.tearful over what happened. I'm a 49 year old woman who went to see this doctor today already in a state of stress & worry when I 1st got there knowing whatever it is I have it's definitely something very bad. By the time Dr Donavon left the room without saying anything to me just like when he was doing this god awful, terrifying & painful procedure I was not at all expecting, I left traumatized as I still am now. I just can't seem to get over & move on by what happened. I wish I had someone with me to witness it so I could no for sure if that is a typical way the procedure is done. But it still makes no sense to me as to why he was so incredibly cold & unprofessional. Even a vet would show an animal just a little bit of compassion or a comforting warning. Well I learned the hard way today that's not going to happen with this Dr. Donavon. I'm sorry but this is not ok!

Dr. Donovan really knows his stuff. He was very thorough and explained my condition in terms I…read morecould understand. His staff were very attentive even though it was a very busy office. I would recommend Dr. Donovan to anyone needing thyroid ultrasound or surgery.

I would never recommend Dr Austin to a Breast Cancer Patient. I hope No cancer survive should have…read morethis experience. His 'assistant' Mary was unprofessional, rude, and no help, at best. There was no empathy, respect, or concern for my health or well being, at a vulnerable, traumatic time. No consideration to pre existing conditions. He assured me he could do an implant on a radiated masectomy breast with Lymphedema, I believed him as a professional. It was not possible, an ugly failure/experience. After the Surgery, he would not Answer my questions, and got angry . Poor communication and listening. The internal infected incision burst, I went to ER, had him remove implant. I asked for a no reconstruction closure, yet I was left with skin flaps, plus painful skin adhesions. No explaination or offer of solutions. I had repaired by another PS. Beware.

I went in to discuss having my implants taken out due to implants hard and severe contraction…read more causing me pain. No interaction as far as explaining why this was happening and was told i would have more pain having them removed. Due to past history with this doctor he is not empathetic with pain after surgery. He said i would have to have breast lift at a second surgery and would look flat and saggy after the first surgery. He was willing to set up surgery in 6 weeks. I asked for a second onion with Yonders and he had to o.k. this which i found strange! Yonders seemed unsure of why i was having pain and swelling in breast and told me to wait 2 months and see if they would heal. I was rescheduled to see Yonkers in 2 months. I ended up having more constriction and pain during the wait time and was getting worse. I had talked to Christine the head of the clinic after being rescheduled for 2 months and asked her if Yonkers did not want to do the surgery and was told on no that is not it! I received a call from Christine one month later saying Yonkers would not do my surgery because i had too many surgeries. What this is not true and just a shock, she had reviewed my records prior to seeing me. Dr Austin was going to do the surgery so to sum up" just a shit show" that they put me through. Austin wont do surgery also!! I now cant even wear a bra and have to pay out of pocket for this surgery because these are the only kaiser Permanente surgeons in Salem.

I have been to both sides of this business .. every service I have had has been met with the most…read morefriendly staff!! And I am very picky about customer service. I always feel very welcome in here. I have always received quality service. Dr Leonard is fantastic! Wish I had more money just so I could visit with him. His assistant dawn is fantastic as well. I would give more stars if I could.

I had a great experience! Leonard Medi spa has professional and friendly staff that are educated,…read morethat definitely make the visit worth the trip. I feel like the prices are just slightly above the average for the surrounding area but you receive quality care, never feeling rushed or forgotten. I will be back in the future for sure. If you have any questions for them once you get there, I would recommend writing them down before your appointment so you don't forget!