Good lord if only I could give them zero stars. These have been the most unhelpful people on planet…read moreearth. I have called to schedule no less than four times. I had to call my referrals department three or four times as well to get them to resend the referral. And instead of calling me to let me know exactly what I needed to get scheduled, I had to call and find out. These people are awful. On top of all the hassle, the front desk lady was exceptionally rude and had the nastiest attitude which I gave right back. If their scheduling team is any measure of their actual healthcare team it might be dangerous for me to actually make an appointment.

First let me say that I waited 1.5 hours to see Dr Donovan. There were no apologies for being late…read moreand no reasons for it.Then he walked in and said "what can I do for you today". Clearly he hadn't read the notes that were sent to him by my referring primary care doctor and clearly he hadn't read the questions and answers notes taken by his assistant. He was abrupt and has no bedside manner. I was referred to him because a recent brain scan indicated a possible fungal infection in my right ethmoid and my tongue was numb and I have no taste. He didn't address my tongue issues even though his office knew about it. Now I have to find another ENT specialist to address my issues. I will never return to his office again and certainly won't recommend Willamette ENT in Salem Oregon.

As I lay here this evening my eyes are still swollen from crying after what was done to me bout 5…read morehours ago by Dr Donavon. It was an unexpected biopsy that needed to be done ASAP no doubt, but the way in which it was done was cruel unnecessarily aggressive. I can't get into the details of all that happened cause I'm still in significant pain, sick tomy stomach &.tearful over what happened. I'm a 49 year old woman who went to see this doctor today already in a state of stress & worry when I 1st got there knowing whatever it is I have it's definitely something very bad. By the time Dr Donavon left the room without saying anything to me just like when he was doing this god awful, terrifying & painful procedure I was not at all expecting, I left traumatized as I still am now. I just can't seem to get over & move on by what happened. I wish I had someone with me to witness it so I could no for sure if that is a typical way the procedure is done. But it still makes no sense to me as to why he was so incredibly cold & unprofessional. Even a vet would show an animal just a little bit of compassion or a comforting warning. Well I learned the hard way today that's not going to happen with this Dr. Donavon. I'm sorry but this is not ok!

Dr. Donovan really knows his stuff. He was very thorough and explained my condition in terms I…read morecould understand. His staff were very attentive even though it was a very busy office. I would recommend Dr. Donovan to anyone needing thyroid ultrasound or surgery.

I went to see Dr. Thompson because I could not breathe through my nose. I have been dealing with…read morethis problem for so many years. I was so tired of not sleeping at night and not being able to take a full breath. I knew the blockage was in my nose area. Day one, Dr. Thompson told me I had a deviated septum and the turbinates in both my nostrils were so swollen my airway was almost completely blocked. He recommended medication I could take for the rest of my life or a surgery that would fix the problem and he could do the surgery in his surgery center, in the same building. I was desperate and went for surgery. Surgery day- Dr. Thompson looked in my nose, said yep, both sides are almost completely shut. He then took me into surgery to fix my deviated septum and repair both turbinates. So I thought. All seemed good through the whole process. He had a beautiful office and surgery center. The staff wasn't very nice though. He put packing in my nose after surgery and I went home. Third day after surgery I started having pain and pressure in both my ears. I contacted his office and they ordered antibiotics for me. Post op, He removed the packing and said the ear thing was common after this procedure and it should go away. That's also when I found out he only fixed one of my turbinates. I asked why did he not do the other side? He said it didn't need it and if I wanted to do it later I could always come back. I was blown away! Come back?? 2nd post op visit, I'm still having pain in my ears and unable to breathe through my right nostril where he decided I didn't need the turbinate fixed. He pulled out of his top drawer a tiny straw looking thing, and said he could put these tubes in my ears if my ears continued to be a problem . He was serious! No special testing, no other forms of treatment, just more surgery. Does he not realize surgery is risky, can leave lifelong side affects and is PAINFUL! About the 5th post op visit I'm still having ear pain and still can't breathe out of that nostril. He then tells me that there is no way that the ear problem could be because of this surgery. That he's never had this problem with any of his patients ever. He denied it over and over. Even though in previous visits he said this was common! I was scared to death of this man. All he wanted to do was more and more surgery. IN HIS PERSONALLY OWNED OPERATING ROOM. Then he suggested doing a hearing test because my ear problems could have been there for a long time. I've never had problems with my ears, I don't even get ear infections when I'm sick. I went to my natural doctor, she said my eustacian tubes were extremely enlarged. She put a glove on and reaches way back in my throat(it was difficult to not gag) and drained my eustacian tubes. For 2 days after that it drained. Then the pressure and pain got better. My ears are still not 100% but they are much better. As far as Dr. Thompson is concerned, I wouldn't recommend him to anyone. He's got a real business going on there and it's not to help people. It's to put money in his pocket doing as many surgeries as possible.

I've been going to dr. Thompson since I was 13 I'm almost 56 now. I had seen some other doctors…read moremoving around in the military always coming back to Doctor Thompson when I was in the area. He is thorough and if he believes someone he knows is better in an area in the ear he's happy to say this person here Specializes in this part if you want I can do a referral or I can take care of it. I like the honesty I like how he put people over the dollar when I didn't have insurance he cut things off the bill to help. He's a good man and a great doctor.

Dr. Thiringer is amazing. After years and years of battling strep throat multiple times a year, Dr…read more Thiringer did my tonsillectomy. He understood how frustrated I was that this was a reoccurring illness and took all measures to ensure my surgery went smoothly. Mind you, this was all during 2020. Fast forward to today...I came back to see Dr. Thiringer for an ear issue. He listened to my story and offered professional advice while giving me the resources and treatment I need to enhance my quality of life. This is THE spot to go to for all ENT needs! Great doctors. Super friendly staff. Highly recommend!

Terrible experience with audiologist, Dustin Bronsdon, and others should be forewarned. He was…read morerude, condescending, and treated me with complete disrespect, all over my missed appointment (due to illness). In so many words he said I wasted his time. I understand I am to blame for not showing up, however, to be shamed and disposed of.

After suffering through headaches and ear pain for month, my husband finally agreed to see the…read moredoctor because he was in pain. we started at the walk-in clinic.. they sent him to the hospital emergency room where he spent 3 grueling hours with the doctor and nurses working on earwax removal. they only got one ear completed. The referred him to Dr Steven's office and we were quickly taken care of. both ears were cleared and even did a nasal issue fixed

Went to see Dr. Ryan Stevens, MD about Tinnitus. The only thing I can guess is that he has…read morecompassion fatigue. Responses like. You are going to have this for the rest of your life, there is nothing that can be done, etc. Even if this was true (which I do not believe), there are so many better ways to discuss the issue with your patient. Based on his responses to my questions, I do not believe he has stayed current with the issues with Tinnitus, and I am quite certain I knew more than he did. He did give me a list of apps that people use for various white noises. His assistant was suffering from Tinnitus and was way more helpful than Dr. Stevens. Sleep is a huge factor with my tinnitus but when I tried to explain things that work or don't, he had absolutely nothing to offer other than saying "The only thing unique about your Tinnitus is your approach to it." I would avoid this Dr. I was going to get my ears checked with his clinic, but I cannot support them.