Took exception care of me from Receptionist to the PA. The Pa did testing on me. She showed me her…read morefindings, she was very thorough went over the options. I'm very excited to return in April for a CT Scan and understand what needs to be done. This medical office should have a 10*.

I don't usually leave bad reviews, but I really relied on these reviews when I made my decision to…read morecome here and wish people had talked about their bad experiences too. My experience was at the Tigard location. I had been considering deviated septum surgery for a couple years as my sleep was becoming disturbed from it and my doctor recommended the surgery, then I heard about this place. I was excited about the possibility of not having to go under the knife and getting the same results. I wish I would have just done the surgery. This procedure did not improve my issue at all. The only thing that changed was now when I blow my nose I get a weird uncomfortable vibration feeling inside my nose. Also ended up having to pay almost 1500 out of pocket on top of my insurance which was not discussed in the beginning, just told over and over the insurance loves to cover this procedure and the costs to me should be minimal. The person I was talking to back and forth about what to expect did not seem to know much and couldn't answer half the questions I had. Just a really bad experience from start to finish, and I'm left with nothing but less cartilage in my nose and still the same breathing issues. If you are considering this or surgery, I would say don't waste the time/money like I did and just get the surgery.

Good lord if only I could give them zero stars. These have been the most unhelpful people on planet…read moreearth. I have called to schedule no less than four times. I had to call my referrals department three or four times as well to get them to resend the referral. And instead of calling me to let me know exactly what I needed to get scheduled, I had to call and find out. These people are awful. On top of all the hassle, the front desk lady was exceptionally rude and had the nastiest attitude which I gave right back. If their scheduling team is any measure of their actual healthcare team it might be dangerous for me to actually make an appointment.

The audiology department will rip you off, don t fall for the high prices…read more They get the hearing aids at a fraction of what they charge you. You are better off going to Costco and saving thousands of dollars.

Dr. Donovan really knows his stuff. He was very thorough and explained my condition in terms I…read morecould understand. His staff were very attentive even though it was a very busy office. I would recommend Dr. Donovan to anyone needing thyroid ultrasound or surgery.

He was the worst provider I've ever been witness to. He treated my husband so poorly. I wish I…read morewould have sued him. What a real asshole. The office wanted us to have a hearing test before we could meet with the doctor. My husband was there to see if he had cancer, which he did. He died a year latter, maybe if he had been more helpful and prompt the outcome would have been different. I would give 0 stars. Please see someone else!

I went to see Dr. Thompson because I could not breathe through my nose. I have been dealing with…read morethis problem for so many years. I was so tired of not sleeping at night and not being able to take a full breath. I knew the blockage was in my nose area. Day one, Dr. Thompson told me I had a deviated septum and the turbinates in both my nostrils were so swollen my airway was almost completely blocked. He recommended medication I could take for the rest of my life or a surgery that would fix the problem and he could do the surgery in his surgery center, in the same building. I was desperate and went for surgery. Surgery day- Dr. Thompson looked in my nose, said yep, both sides are almost completely shut. He then took me into surgery to fix my deviated septum and repair both turbinates. So I thought. All seemed good through the whole process. He had a beautiful office and surgery center. The staff wasn't very nice though. He put packing in my nose after surgery and I went home. Third day after surgery I started having pain and pressure in both my ears. I contacted his office and they ordered antibiotics for me. Post op, He removed the packing and said the ear thing was common after this procedure and it should go away. That's also when I found out he only fixed one of my turbinates. I asked why did he not do the other side? He said it didn't need it and if I wanted to do it later I could always come back. I was blown away! Come back?? 2nd post op visit, I'm still having pain in my ears and unable to breathe through my right nostril where he decided I didn't need the turbinate fixed. He pulled out of his top drawer a tiny straw looking thing, and said he could put these tubes in my ears if my ears continued to be a problem . He was serious! No special testing, no other forms of treatment, just more surgery. Does he not realize surgery is risky, can leave lifelong side affects and is PAINFUL! About the 5th post op visit I'm still having ear pain and still can't breathe out of that nostril. He then tells me that there is no way that the ear problem could be because of this surgery. That he's never had this problem with any of his patients ever. He denied it over and over. Even though in previous visits he said this was common! I was scared to death of this man. All he wanted to do was more and more surgery. IN HIS PERSONALLY OWNED OPERATING ROOM. Then he suggested doing a hearing test because my ear problems could have been there for a long time. I've never had problems with my ears, I don't even get ear infections when I'm sick. I went to my natural doctor, she said my eustacian tubes were extremely enlarged. She put a glove on and reaches way back in my throat(it was difficult to not gag) and drained my eustacian tubes. For 2 days after that it drained. Then the pressure and pain got better. My ears are still not 100% but they are much better. As far as Dr. Thompson is concerned, I wouldn't recommend him to anyone. He's got a real business going on there and it's not to help people. It's to put money in his pocket doing as many surgeries as possible.

I've been going to dr. Thompson since I was 13 I'm almost 56 now. I had seen some other doctors…read moremoving around in the military always coming back to Doctor Thompson when I was in the area. He is thorough and if he believes someone he knows is better in an area in the ear he's happy to say this person here Specializes in this part if you want I can do a referral or I can take care of it. I like the honesty I like how he put people over the dollar when I didn't have insurance he cut things off the bill to help. He's a good man and a great doctor.

Terrible experience with audiologist, Dustin Bronsdon, and others should be forewarned. He was…read morerude, condescending, and treated me with complete disrespect, all over my missed appointment (due to illness). In so many words he said I wasted his time. I understand I am to blame for not showing up, however, to be shamed and disposed of.

Dr. Thiringer is amazing. After years and years of battling strep throat multiple times a year, Dr…read more Thiringer did my tonsillectomy. He understood how frustrated I was that this was a reoccurring illness and took all measures to ensure my surgery went smoothly. Mind you, this was all during 2020. Fast forward to today...I came back to see Dr. Thiringer for an ear issue. He listened to my story and offered professional advice while giving me the resources and treatment I need to enhance my quality of life. This is THE spot to go to for all ENT needs! Great doctors. Super friendly staff. Highly recommend!

After suffering through headaches and ear pain for month, my husband finally agreed to see the…read moredoctor because he was in pain. we started at the walk-in clinic.. they sent him to the hospital emergency room where he spent 3 grueling hours with the doctor and nurses working on earwax removal. they only got one ear completed. The referred him to Dr Steven's office and we were quickly taken care of. both ears were cleared and even did a nasal issue fixed

Went to see Dr. Ryan Stevens, MD about Tinnitus. The only thing I can guess is that he has…read morecompassion fatigue. Responses like. You are going to have this for the rest of your life, there is nothing that can be done, etc. Even if this was true (which I do not believe), there are so many better ways to discuss the issue with your patient. Based on his responses to my questions, I do not believe he has stayed current with the issues with Tinnitus, and I am quite certain I knew more than he did. He did give me a list of apps that people use for various white noises. His assistant was suffering from Tinnitus and was way more helpful than Dr. Stevens. Sleep is a huge factor with my tinnitus but when I tried to explain things that work or don't, he had absolutely nothing to offer other than saying "The only thing unique about your Tinnitus is your approach to it." I would avoid this Dr. I was going to get my ears checked with his clinic, but I cannot support them.

The best customer service ever!!! Not only did they help me get my medical records, they did it…read morelightning fast. The front desk ladies were extremely personable, kind and understanding. I had to drive all the way from Newport because the other clinics were no help.

Dr Sweet renews my faith in the medical system! He provides compassionate, personalized,…read morenon-judgemental care and makes it obvious that he really does care about his patients. He takes the time to listen to my concerns and works with me to formulate a treatment plan. He lives up to his namesake and is a very sweet, kind, lovely, thoughtful doctor who gives me hope for the first time in a long time that I can receive the care I need.