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    Fatima Robertson, DDS, PA

    3.7 (7 reviews)
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    Christine J Coke, DDS MD - Waiting patiently for DR Coke!

    Christine J Coke, DDS MD

    3.4(43 reviews)
    2.0 mi

    doctor is great but their billing is not. They did not honor the insurances in network negotiated…read moreprice. They charged me 3059.40 but my explanation of benefits showed that I should have paid $1097.90 per negotiated rate. The billing lady stated that the state of Texas allows them to do so If insurance does not pay part of the bill. They charged my husband $5288 for his procedure. His explanation benefit showed that he should have been billed $401.80 After complaining to my insurance, they refunded $4000 dollars and kept $700 additional dollar. check your explanation of benefit always. You might be overcharged

    I would be doing everyone in the city of Dallas a disservice if I didn't alert you on how…read moreincompetent this doctor's office is. 1.) My appointment was scheduled at 4:00pm, I didn't see Dr. Coke until 5:00pm. When I finally met the physician, she apologized, prescribed me medication for bacteria only and said her office will follow up with me through email and said she would wave my consultation fee since my appointment time was pushed back to closing time. I was rushed out by Ashley and was told to follow up through email since it was closing time. No surgery date. No plan of care. Just out the door around 5:30pm. Waiting wasn't a problem, the lack of communication for surgery date and consultation fee was an issue and it gets worst. 2.) I call the office back for a doctor's note. They had a hard time comprehending why I needed a doctor's note for my employer but I had patience and told them it was requested for me to take paid sick time. So, they send me another patients plan of estimate with their first name, last name, address, and how much their surgery is going to cost. They have sent me another patients information instead of sending me a simple doctors note. I called them back to let them know. They tell me to destroy it. They will send me the doctors note. It gets worse. 3.)I call the office today to pick up medicine prior to surgery. She says: " you pick up medication after surgery not before" so I arrive for my surgery, Im strapped up with tele monitors, oxygen in nose, blood pressure machine hooked and all of a sudden the doctor comes in: We can't do your surgery because of your blood pressure. The medication we prescribed would have helped. ... This is the same exact I office I called hours before to ask about medication. And Ashley told me I had none to pick up.... I spent $100 worth of groceries for wisdom teeth healing, took off a full day of work, my 76 year old Aunt drove an hour from her home to the doctors office to be my driver. All for the doctor to cancel because of her office's incompetence? Save your money. Save your time. Save yourself.

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    Christine J Coke, DDS MD - Christine J. Coke, DDS, MD

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    Christine J. Coke, DDS, MD

    Paragon Dentistry - Dr. Jason performing a dental examination on a 1.5 year old patient!

    Paragon Dentistry

    4.9(65 reviews)
    3.9 mi

    My goodness, where to start! I had a really poor experience when i went to a franchise-like dental…read morepractice. This was the exact opposite!!! When you call, you're treated with kindness & professionalism. Scheduling an appointment was a breeze, was able to electronically fill out my info. My actual appointment was stellar from the hygienist to dentist, they explained everything in an easy to understand way. The solutions and treatments were never from a sales approach but rather the best thing that can be done for my dental health. They discuss best case scenarios to worst case scenario. I RECOMMEND THIS PLACE TO EVERYONE!

    Let's be honest: doctor visits in general and dental visits in particular aren't fun, but the…read moreattitudes and behavior of the doctor and staff can make it a lot more pleasant (or unpleasant). I recently had my first visit at Paragon Dentistry, specifically with Dr. Jason Hui, for a routine cleaning, and I'm very happy that I went to them. The hygienist, whose name I believe was Kathleen, was outstanding, and I made a point to make sure she'd be the one cleaning my teeth when I go back in six months. I didn't spend as much time with Dr. Hui because there was no need to, but he did a great job of explaining the examination and X-ray results and what I can expect on future visits. I'm very glad to have found this practice, definitely plan to go back, and certainly recommend them to others.

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    Paragon Dentistry - Reception Room Seating

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    Paragon Dentistry - Dr. Jason Hui

    Dr. Jason Hui

    Paragon Dentistry - Aromatherapy with essential oils to promote relaxation and overall well-being!

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    Aromatherapy with essential oils to promote relaxation and overall well-being!

    Lone Star Family Dental

    Lone Star Family Dental

    4.2(13 reviews)
    2.2 mi

    After being patients of Lone Star Family Dental for many years, this experience was extremely…read moredisappointing. This practice used to feel like a caring family office, but unfortunately that no longer seems to be the case. Yesterday we encountered dangerous weather and road conditions in our area and called the office to explain the situation. Rather than showing any understanding or concern for safety, the focus immediately became enforcing cancellation fees of $200 for me and my daugher and defending office policy besides insulting me the we had missed/cancelled appoinments over the many years as patients. What was most upsetting was not the fee itself, but the complete lack of empathy and professionalism in how the situation was handled afterward. Their response stated that hazardous driving conditions were our responsibility to "plan accordingly" for, despite the fact that weather conditions can vary greatly by area and can change quickly. We had flash flood warnings and over 4 inches of rain withing a short period of time in Whitesboro yesterday. I was merely calling 90 minutes ahead to inform them of our weather and road conditions and the possibility of running late. In their response to my email later they seem to lay every blame on me. Utterly unprofessional. After more than a decade of loyalty, countless kept appointments, and trusting this office with our family's dental care, it was disheartening to feel reduced to nothing more than a scheduling slot and lost revenue. Policies are understandable. Compassion and common sense should matter when you call youself a family friendly practice. Based on this experience, I can no longer recommend this office to others looking for a patient-centered dental practice.

    Everyone in the office is great. They are friendly, helpful and supportive. Both Doctors are…read moreamazing. Doctor McElvain is great, he takes time to explain things in a way I understand. I've seen Doctor McDaniel one and he was great also. Everyone takes time to talk with you it's not like a production line like other dental practices. I highly recommend Lone Star Family Dental!

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    Fatima Robertson, DDS, PA - periodontists - Updated July 2026

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