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    Thompson Electric and Air

    5.0 (1 review)
    Open Open 24 hours

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    Services - Thompson Electric and Air

    Electric inspection

    Electric installation or replacement

    Electric repair

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    Reliable Ducts Heating & Cooling

    Reliable Ducts Heating & Cooling

    4.0
    (7 reviews)

    UNRELIABLE DUCTS! From their rough installation crew to…read moretheir service techs, to their receptionists.... All unreliable. The rough installation is sloppy... does no one inspect their work?? The service guys had to RE-WIRE my BRAND NEW HOUSE because their rough crew did a half-assed install. Their service guys are unqualified, after FOURTEEN visits to my house, each time they entered something else broke down. The MANY different receptionists they have had over the last 6 months is ridiculous, but apparently they teach them to be condescending with their customers. I had an appointment yesterday, Dec. 9, 2025, for a maintenance call... they DID NOT SHOW UP. When I called perturbed, instead of apologizing for their lack of professionalism, Sherri was condescending... No... that's not the way good customer relations work. In the past 6 months that we have dealt with this company... there is not ONE SINGLE PERSON that still works there now that did then. A business with a revolving door of employment is not a good business at all; they are unreliable. Will they show up for the next scheduled appointment!? And if they do... will the service be adequate or will they, again, leave us with a non-working unit as they have in the past. I have NO TRUST in this company.

    My AC stopped working and Aaron was the technician who came to fix it earlier today. He was here on…read moretime and it took him less than an hour to identify and fix the problem. Aaron also went above and beyond what was expected! He was kind, helpful and professional. If you use Crosswinds for your AC issues, I strongly recommend that you request Aaron as your technician!

    Florida Air Flow Heating & Air

    Florida Air Flow Heating & Air

    5.0
    (16 reviews)

    I needed help with a clogged condenser, which was causing my AC to turn on and off at random. I…read moretypically can get the system booted with a shop vac, but this time the clog was too great. I called our regular provider, Jenkins, and got an answering service. They couldnt tell me if anyone was available to come today or tomorrow, but could take my message down. Then I looked up FL Air Flow Heating & Air and called them. An employee answered, followed up by text for my information and had someone at my house 4 hrs later. The team were polite, quickly applied pressure to push out the clog, and were gone in a matter of 15min or so. Price seemed fair for emergency service. I still haven't heard back from Jenkins, so I think I found my new provider.

    I had an excellent experience with Florida Air Flow Heating & Air. I can't say how grateful I am…read morefor Yelp introducing me to this business. The owner, Aldi is wonderful and made the process for servicing my HVAC so easy. He was transparent in his pricing and did a thorough diagnostic of my HVAC. When he came for the first visit, he bought Joe who was also so knowledgeable and helpful. I was so impressed in Aldi's and Joe's experience. They even told me issues my previous HVAC company did. I got my HVAc serviced and a UV bulb installed. I couldn't be more thrilled. I hope to continue getting service with Florida Air Flow Heating & Air. I can confidently say that I feel like my HVAC will be maintained properly working with this company.

    Sears Carpet Cleaning & Air Duct Cleaning

    Sears Carpet Cleaning & Air Duct Cleaning

    1.0
    (5 reviews)

    Booked Sears to clean our dryer vent in our new (to us) home. We have previously used Sears for…read morethis service in Tampa so felt comfortable using them here in Jacksonville. Upon completion of the service we paid and the technician left. I did 3 loads of laundry and noticed it was very humid in the house. The technician had not reconnected the dryer vent to the outside. We have an older home and it's a bit of a weird set up, we understand that. We even understand that things happen. The next day I made phone call after phone call for hours to get the issue resolved. Not one apology. Nobody had any answers and I still do not have an answer when someone will be over to connect the hose leading out of our wall. We are so fortunate we have an electric dryer, not gas as so many of our immediate neighbors do. Do not recommend this company, they do not care about the safety of their customers, and have no pride in their job. Update. Our service was completed a little after 5pm on a Monday. I spent the majority of Tuesday trying to get an answer to when someone would be out to reattach our dryer vent hose. Approximately 5:15pm I received a voicemail that a technician would be out Thursday or Friday to fix the issue. My husband and I went it the store that night to purchase the tape and fixed it ourselves. Thursday morning my husband received a phone call from the office receptionist and also spoke with the manager, Chris. This was a highly unprofessional conversation that was not productive. We are currently seeking to escalate this with cooperate. Please do yourself a favor and steer clear of this company.

    Awful experience, NO customer service, extremely rude, kept yelling and arguing with me ,…read moreMost unprofessional service ever!!!!!! will never recommend them to anyone. Their franchise should be revoked. Sears should not have their name on this business!

    Thompson Electric and Air - electricians - Updated July 2026

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