Michelle is wonderful. Plain truth she's completely honest and upfront. She listens and advises…read moreunlike others who just listen and don't say much of anything. The office is private with a calming atmosphere that makes it comfortable to be there. Michelle is willing to look at all aspects before making any determination or advice. All around a great caring experience. I highly recommend her.

Dr March is intelligent and caring. She helped our child during crucial times. But unfortunately we…read morehad to part ways because she became accusatory and caustic towards me, when I was specifically seeking help in parenting with a difficult ex. It really came as a shock. After that, I was afraid of seeking her guidance. So while 90% of times she was helpful, the unpredictable snaps made it very hard for me to continue on relaying information to help my daughter. She also doesn't take feedback well unless it's exactly what she expects to hear. For example my daughter told me she didn't enjoy therapy and when I told her that she automatically pointed the finger at me and said that I had caused it to happen. In fact I never even blamed her for that. I very much just wanted her to know that and it could be simply because therapy brought up issues my daughter wasn't ready to confront within herself yet. I just hope Dr March can understand that the way in which you communicate to parents matters. We are people too. We seek you out because we want what's best for our kids. We are not perfect but neither is anyone. Aside from this, she's smart and caring and I wish all the best for her and all the children she helps support.

This place acts all holier than thou.. and they all preach about Ross's book.. well not everyone is…read morein the same situation. This is a practice with a revolving door of therapists. If you want to stay with your same therapist then you should avoid this place completely! The revolving door swings around so fast you hardly get to know your therapist and they are leaving. You can tell the office is a very stressful place to work. Everyone there seems stressed out to the max!! Avoid this place at all costs!!

I have been going to the same therapist off and on for 4 years now and I love working with her! She…read moreis honest but kind and pushes me to be a better version of myself. She is always wiling in to work with my sometimes unpredictable schedule which I appreciate because most health care professionals won't. She is frankly the best therapist I have ever worked with and I feel like I'm a better partner, friend, and human being because of her. I cannot rate her and CCC high enough.

BZA provides exceptional care and service to their patients. Staff are accommodating, friendly and…read morescheduling an appt with a provider in BZA is easy. Armanda Keci PMHNP is an excellent provider. She listens to her patient's concerns, work her schedule with her patients (even off hours), very approachable and provides honest feedback. Armanda is knowledgeable regarding her patient's psychiatric and medical needs. She explains the medication use and side effects to her patients and makes sure the patient understands the treatment plan, goals and expectations. She collaborates with other providers, such as the therapist and PCPs to address her patients needs. She follows up with her patients on a regular basis and promptly replies to their messages. I highly recommend Armanda and BZA for providing excellent support and care to their patients. Coming to BZA is like having a friend and shoulder you could count on.

BZA is a comprehensive behavioral health center that provides complete and dedicated services to…read moreit patients. I am writing this review because of the positive experience I had as a student while at BZA. The facility is very welcoming and esthetically pleasing. Another strength of BZA is its team approach. I have enjoyed observing my preceptor, Armanda Keci, interact with her patients/clients. She is thorough, personable and most importantly genuinely professional. She is an excellent role model for the psych and mental health profession. She is prompt is responding to her patients' needs whether online or in-person. As a student, she gave feedback on a daily basis, was available and responded to my needs within minutes to hours and my required clinical documents were submitted in a timely manner which truly helped to alleviate my stress level. I feel extremely honored to have had this opportunity to learn under Armanda's guidance. I highly recommend her to patients experiencing mental health issues any student pursuing a degree or certification in Psych and Mental Health.

I did not want to give this 1 star, I had to rate in order to submit my review. When I got home…read morefrom the appointment I wrote everything down to the best of my knowledge. My exhusband and my daughter were present as well. My daughter, who is 16 and is currently seeing a therapist for for some anxiety and OCD issues and possible mild depression. We wanted to see a doctor to evaluate her for a possible medication to help her with some of her symptoms. The pediatrician's office recommended this group. My exhusband and I accompanied my daughter to her appointment and we saw Aleksandar Kondic. Let me start by saying I've been an RN since 1992, my exhusband is a Marine and a Police officer. Dr. Kondic started with explaining the brain, serotonin, Gamma levels. He asked my daughter her age, how she's doing in school, and if she knew what OCD was. He then asked if any one in our immediate family had a history of psych disorders. I said I was on an antidepressant since my mother's passing a couple of years ago. He asked what medication and dose I was taking. I said I was taking Zoloft, 25 mg. His response was, "do you know what a placebo effect is?" I said yes. He said he only orders zoloft at 50-150 mg, and the 25 mg was too low, and I was having a placebo effect with it. I said, no, my doctor started me on 50 mg and I started having tremors, so MY doctor recommended I cut the dose in 1/2, which I did and I felt much better on it. Dr. Kondic said, "the tremors are from your anxiety". All this within the first 10-15 min, and now he is diagnosing me, and has NOT evaluated my daughter yet. He even said, "now I'm not trying to be your doctor, I'm just saying". I was already not feeling right with this doctor after his comments but he has not evaluated my daughter yet, so I wanted to give him a chance. He asked my daughter when she felt most anxious. She shrugged and smiled and said I'm not sure, maybe at school? Dr. Kondic said to me and my husband, this is what I want to do. I want to start her out on Lexapro and Klonopin. Klonopin, 1-2 a day and at night, and Lexapro at night. I immediately said, isn't that a little much? You haven't even evaluated her yet. I said I have taken klonopin and xanax in the past for sleep. And you want her to take 3 a day? He said he wanted to prevent a panic attack, I said she's never had a panic attack, and he said "SHE WILL". I repeated, you have not even evaluated her yet and I think that is a little much, and REPEATED, can't we just start with one medication, like the lexapro, and she how she does? He said "I've been doing this for years and treat 100's of people JUST LIKE HER", and "I know what I'm doing, do I tell you how to do your job?" My exhusband said, she's not trying to tell you to do your job, she is simply saying that sounds like a lot of meds, and I agree, can we start with one medication and see how she does?" Dr. Konic said, of course he'd agree with you, he's your husband. I said, no, we are divorced and he is speaking for himself! Dr Konic,"I know the brain, I know these meds, I'm trying to CURE HER". I said CURE HER FROM WHAT?? You asked her 3 questions, you have not evaluated her, and you want to put her on 3 klonopin a day and a lexapro?? The discussion continued, I don't know why we didn't just get up and leave. It was repetitive w/him saying he knew what he was doing, that we were trying to tell him how to do his job and he would say, "am I telling YOU how to do your job??" My daughter, who is very she, came right out and said, "I don't want to be taking meds from HIM" I said to him, even my daughter does not want to take meds from you. He said, "Of course she is, because she's your daughter!" There was more craziness to this discussion, it was getting heated and I finally stood up and said "this is not happening, this is not clicking, we are leaving. I then said to him, "YOU need to take a klonopin" he responded, "I am taking my klonopin!" and I said, then up your dosage! I know, not very professional or mature, but I had enough of him. This appointment was so unprofessional, bizarre to say the least. All 3 of us felt the same exact way about this appt (rare for ALL 3 of us to ever agree). I do not recommend this practice or this doctor. I feel bad for some parents who just agree with what doctors order, I feel it is not only inappropriate, unsafe prescribing of meds, but dangerous. My 16 yr old daughter on 3 klonopin a day?? She'd be a zombie! If it's what she needed after a thorough evaluation and assessment, I would consider it. He asked her THREE questions. My daughter was sitting in a chair, not behaving or acting any certain way, she was simply SITTING in a chair and she responded to his 3 questions. STAY AWAY FROM THIS DOCTOR. I am in the process of filing a complaint - this all just happened yesterday at 6:30 pm.

Absolute garbage. DO NOT COME HERE. They do not answer phones. They do not return calls…read more Appointments have to be made at least a month in advance because their staff works a maximum of 3 and a half hours a week and there is a $100 fine for missing appointments for any reason. World War 2 concentration camps probably had lower suicide rates than this place

I really like coming here. Private, quiet, and obviously the therapist I work with is amazing. The…read moreonly downside is there isn't a ton of parking, and it's pretty tight.

Coming here has been the absolute best thing I could have ever done for myself! I finally felt…read morevulnerable enough to go to therapy prior to coming to Dynamic Direction Counseling, and I felt essentially I was talking to myself while my therapist was making sure she agreed with what I said. I didn't click with my previous therapist, and that's okay.. Nonetheless, I cancelled that service because it was not a good fit. Months later, I tried to have therapy again. I went in with the same expectation as before and wow was I blown away! Nicole got back to me the next day after my inquiry. I see Nicole and she has helped me realize things about myself that I never knew and a different perspective, but in a very personable way. I think there is one reason for my thinking, but she opens up a whole new realm of possibilities and that there is just not one reason for my behavior. She is never judgmental and is very easy to talk to - it's like you're talking to a longtime friend. When there are patterns you're talking about or something she wants to Segway on to change your thinking, it's never done in a negative way. I honestly cannot recommend her enough.

My experience with Colleen has never been less than authentic and genuine in her informed and…read moreethical decision making to promote best practice in her agency. Her team at Health and Healing Therapy are cut from the same cloth as Colleen providing comfort, safety, and authenticity in their work with clients. I highly recommend Health and Healing Therapy LLC.

I have had the pleasure of knowing Colleen Koncilja for about twenty years. I have known her in the…read morecapacity as a practice director, clinical director, colleague, adjunct professor, clinician, and friend. Colleen is extremely experienced on so many clinical areas when it comes to therapy and the field of social work and addictions. I have referred clients to her, and when she hasn't had openings, I have complete trust and confidence when she recommends one of her staff therapists at Health and Healing Therapy to work with the person. I am assured that she always has the best interest of the client in mind. Another amazing thing I have found about Colleen is her willingness to share her knowledge of the field. She has allowed me to tap her vast knowledge of clinical as well as pragmatic resources and ideas for running an ethical, value-based practice. Colleen is a true asset to our community.

I had to make an appointment to talk to a psychologist. When I called and spoke to the office staff…read moreeveryone was very professional and pleasant and very kind. They listen to what you need and get you appointment quickly. The counselor I had was very professional and made it extremely easy to speak to her. I felt very comfortable speaking to her. Highly Recommended

Highly recommend to anyone seeking help. Calls return that same day. Dr. Bibby and Dr. Casiano are…read morevery knowledgeable and truly care about you.

I receive quality counseling from Hal! He genuinely cares about my mental health and well-being.read more

I had an opportunity to meet with Julie, at Arbor Counseling Center. I found her to be a very good…read morelistener, empathetic, while at.the same time challenging me to view my issue from a different perspective. I highly recommend her. The physical place is inviting, clean, and feels safe. I read the other reviews and can say, as I worked in billing, that.most.insurance issues are misinformation provided by the client or "pain in the butt" insurance companies ,who all have different procedures, and each practitioner has to have different degrees, be on the insurance acceptance list-panel. If you like your therapist , or before you schedule an appointment do your homework and make sure your therapist/practitioner is blessed by your insurance company, and for what services. Dont expect your therapist/practitioner to know it. They deal with.many many different insurance companies Go see.Julie.

I have had the pleasure of knowing Dr. Charmaine Dodd for the past 5 years. I have been…read moreconsistently been impressed by her professionalism, dedication, and integrity. She is an exceptional listener who pays close attention to detail and approaches every interaction with thoughtfulness and compassion. Her strong work ethic, clinical insight, and genuine commitment to helping others .make her an outstanding therapist, respected colleague and true professional. I highly recommend her without reservation as a professional therapist.​

Pretty poor listening skills for a practice that's supposed to specialize in that very field. Was…read moreoffered times and dates that didn't work with my schedule, even though I told them my availability beforehand. Not a good start...

This is NOT a place to go if you have mental health issues. They don't answer the phone, don't…read morerefill prescriptions and don't return messages. This is the most unprofessional provider I've ever encountered. STAY AWAY.

DONT LEAVE YOUR KIDS ALONE WITH JAMIE MCMULLEN, BETTER YET FIND A DIFFERENT THERAPIST AND FACILITY…read more My 2 kids ages 9 & 10 have been patients of Jamie McMullen's for a couple months now, Dad and I coparent 2 very defiant kids that grew up with little/ no structure. The ardent center accepted our ins, was conveniently located between dad and I, and had openings that worked with our schedules so we gave it a shot. WORST MISTAKE EVER! Last weekend while the kids were with me, I asked them to do some household chores ex; fold their laundry including matching sock, they did some then got board and walked away I made them come back and finnish that was when my son said, "I CANT WAIT UNTIL IM 13" I asked him why what's happening when your 13?, he said, "MY COUNSELOR TOLD ME WHEN IM 13 I GET TO DECIDE IF I WANT TO GO WITH YOU AND YOU CANT MAKE ME!" I then asked my daughter if she was told the same thing and she said, yes. We brought our kids to JAMIE because we trusted that she could HELP or kids NOT make thing WORSE for us at home. Today I met with Jamie and asked her if she told my kids that when they are 13 they can decide who they want and don't want to visit and who they want to and don't want to live with. SHE DENIED IT AND SAID NO SHES NOT A LAWYER TO GIVE THAT ADVICE. Don't get me wrong there are certain circumstances were kids might have a say but my children have a roof over their head, food on the table, and clothes on their back. They are not abused or neglected. My children are not innocent but I can tell you one thing for sure, MY SON IS NOT A LIAR! I then asked Jamie if my kids can join us and we can clarify things, SHE SAID NO! She said she does not feel comfortable talking to my kids about it. I Walked out of the room and told my kids that I had a conversation with Jamie about the information they told me she gave them and I told them how she denied it and they said she's LYING, SHE TOLD US.... (they even recalled the day) HOW DEAR A LICENSED PROFESSIONAL TELL THAT TO MY KIDS. WHO KNOWS HOW MANY KIDS HEADS SHE IS MANIPULATING! OH AND WHEN I SPOKE WITH THE CEO HE PRETTY MUCH CALLED MY KIDS LIARS AND SAID HE KNOWS JAMIE IS A PROFESSIONAL AND WOULDNT SAY THAT. HMMMM I wonder where my kids pick that line up from???!!! BOTTOM LINE FIND ANOTHER BUSINESS TO TAKE YOUR FAMILY TO, THIS ONE HAS DONE MORE DAMAGE THAN ANYTHING. I RECOMMEND, MICHELLE POTTER AT PHOENIX FAMILY CENTER IN ELGIN http://www.phoenixfamilycenter.com/