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    Thornhill Properties Inc

    2.4 (13 reviews)
    Open 9:00 am - 5:00 pm

    Services - Thornhill Properties Inc

    Apartments

    Property management

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    1 month ago

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    9 months ago

    Beth was amazingly patient as she walked me through setting up auto payments (more than once). She was so pleasant and deserves a raise!

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    10 months ago

    Very informative and helpful! Staff was also very helpful and friendly . Clean and welcoming environment.

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    2 years ago

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    Stork Property Management

    Stork Property Management

    (3 reviews)

    Kendale apartments…read more MICE lots of mice! Bad water pressure Slow to NO to fix things Laundry rooms are filthy and appliances never cleaned Glass missing and broken from windows. "Security" doors don't work and have actually trapped people inside. No dependable maintenance, better not have an emergency! No storage in unit and assigned storage units are filthy and exposed to mice and other crawling things. Before Stork took over it was almost worth the $ because they were the cheapest around. Now Stork is in and it's a mess with half a$$ improvements that really aren't improments and the rent has gone from $935 to $1250.

    These people suck! First of all the property Manager Kay whyte Robinson has blocked me from…read morecommunicating with her because the property has got so many violations that I was trying to advise her of. The city inspector, Valerie Millings, who I know the name of by heart now because they get so many violations. Please do yourself a favor and find another property to rent because if it is "managed by Stork Property Management" you may as well rent a motel on North Ave. Do better Kay! You and this company along with the owner over seas is going to be held accountable. I promise you that. The service this company has provided has been the very most disgraceful and unacceptable! Renters have rights. You Kay will be educated on that! It's also extremely Hilarious how they have these pictures of these guys fixing stuff. Like the one changing a lightbulb I don't think that dude ever changed a lightbulb in his life.

    Scout Properties - Roach from microwave

    Scout Properties

    (94 reviews)

    When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

    You get what you pay for, their units aren't that expensive, and it's for a reason. I thought I…read morescored a deal when I recently moved into a unit on Bunker Hill Rd (early June) managed by this team, however, I have had a mixed experience. While some communication has been responsive, the overall condition of the apartment and follow-through on certain issues have been disappointing. Upon move-in, the unit was not thoroughly cleaned. There were hardened food splatters in the microwave, a dirty stovetop, stained cabinets, filthy outlet covers and light switches, and windows that looked like they had never been cleaned. One of the bedroom windows didn't open at all. The living room and bedroom floors were also worn and splintered--rough enough to tear pieces off my mop while I was cleaning. I submitted an inspection report with photos and received a response from the property manager acknowledging the concerns. A bathroom wall hole was patched (though the repair was done without any coordination or notice), and I was told the chipped toilet tank issue was being reviewed with the landlord. As of now, I haven't received a follow-up. I was also told the technician would be reminded to be more mindful of cleanliness, as the workspace left behind wasn't ideal. The most concerning issue, however, was finding a roach inside the microwave--before I had even used it. That was the final factor that led me to submit an early lease termination notice 22 days after receiving the keys. I'm giving 3 stars because rent payment through the portal was convenient, and Victor did respond to some of my concerns (however, it felt like he never responds to an email in its entirety). But the move-in experience, unresolved maintenance issues, and poor communication has bothered me entirely. I hope more attention is given to preparing units for future tenants and being more efficient in communication.

    Rent the District - Spacious Union Row Condo with Double Balconies

    Rent the District

    (18 reviews)

    Brookland

    As a prospective renter, my experience was very poor. The man who showed me the apartment I was…read moreinterested in was very nice, but didn't know much about the property or me (he was waiting in a different unit than the one I wanted to see because he got mixed up). That would have been fine. But what really annoyed me was the application process. The management is not familiar with more modern ways to verify employment and income (such as third party service) and insisted on unredacted pay stubs - which is much less secure. The interaction as we went back and forth was rude and reminded me of scammers trying to get one to divulge information urgently (because so many people are interested in the apartment!) at the cost of better judgement. In trying to get more information from me they cited their "policies" but being unable to articulate why their policy insists on having the information I didn't want to share (like my pre-tax deductions) This conversation was not with some mid-level employee but what seemed to be the owner. I should hope he could articulate the reasoning behind his own policy! To me, this company clearly orients themselves to customer service of property owners, not renters. Which fair enough, but it doesn't mean I have to like it. To the reader/renter: Don't let these people bully you!

    I am very excited to lease with Rent the District. My roommates and I found a beautiful home on…read moretheir site, and from my very first correspondence with Hanna via phone, the communication has been flawless. Prompt responses to emails, quick answers to phone calls, transparent updates throughout the process, and even reassurances to call you back if they are tied up at the moment (and they actually call back as soon as they can!) Since my roommates and I are all out of town at the moment, and unable to tour the property in person prior to signing the lease agreement, Hanna assured me that her assistant Johnny would send me a video tour the following day. And sure enough, the next day - Johnny had a detailed video tour of the home in my inbox. Any question I had about the property, Johnny was able to answer. We so look forward to working with Hanna and her team during the duration of our lease agreement. If the last week is any indication of how our experiences will be as Rent the District tenants, I very much look forward to staying at this property. Hanna and Johnny were both very friendly, and professional. I will recommend Rent the District to any of my friends who look to rent or have property management services in DC. Thank you again!

    Guilford Manor Apartments

    Guilford Manor Apartments

    (2 reviews)

    Tuscany - Caterbury

    I lived in guilford manor APT200 (Wyman, 1b1b). It's pretty clean when I moved in. My unit has lots…read moreof windows and lots of sunlight. It faces to the bishop park. The living area and rest area are perfectly separated. It also fits for two people or a couple. Though there is something wrong with the draining system and microwave, the maintenance people arrived and fixed everything within 1 hour after I reported the issue to the office. (draining system was fixed one day after reporting since that was during weekend). The most important reason I chose there is that it is really close to JHU north gate (less than 1 min walk)! The only disadvantage is that the bedroom locates at the south-east corner of the building, which couldn't gather heat very well. You have to increase the heating system temperature a bit in winter to keep warm. I had terminated it early due to travel issue and it is really a pity that I couldn't live there any more!!!

    I have been living in Guilford Manor since June of 2016 and have thoroughly enjoyed it! The…read moremanagement office always responds to my inquiries in a timely manner and maintenance has helped me out on several occasions whenever I needed things fixed or attended to in the apartment. It is a great place to live with a superb and extremely safe location (less than a minute walk to Johns Hopkins University Homewood Campus and great access to local grocery stores, restaurants, CVS and Barnes and Noble).

    Thornhill Properties Inc - apartments - Updated June 2026

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