Don't let the good reviews fool you... Extremely unreliable company.. Requested an appointment. Was…read moreinformed the first available was today Sunday, August 3 between 10:00 -12:00. I confirmed for 11:30 am. Started texting company about 12:30.. with no response. I called about 1:00 .. went straight to voicemail.. called again about 1:30 . The gentleman that picked up had no information regarding my appointment. I asked why would I have confirmation for a service call when no one intended to show up. He informed me they were out of town. Never again

My dryer stopped working randomly- this business got back to me first when I mass requested quotes…read morevia yelp- he was able to come same day in the afternoon. He came within his time frame and gave me a 10 min heads up when he was on his way. Within 15 mins he found the problem, showed me a picture of the problem and fixed it. Paid him his base rate of 100 bucks via Zelle. Not much more you can ask for! Highly recommend.

I am bowled over with gratitude. The day before the blizzard my oven and stovetop stopped working,…read moreNial came over that day, ordered needed part and then before noon the day after the blizzard he came and successfully repaired the stove!

From the owner: Our company is dedicated to provide reliable and efficient repair services for a wide range of…read morehousehold appliances. Exceptional and Experience technicians with extensive expertise in diagnosing and repairing.

I've gotten help from Darren twice now and both times have been courteous, efficient, and…read moreeffective. The first was a fridge ice maker in 2021, and the second was a stovetop burner a couple of weeks ago. Because he asked for information up front, he was able to arrive with the parts required and get my stove up and running quickly, and happily explained how the stove worked and what was wrong. Strongly recommend!

Darren is the best!! Clear communication, fair price, reliably showed up when he said he would. He…read morefixed BOTH our dishwasher and our washing machine and they both work great now. (Plus he's just such a nice guy!!) Highly recommend for appliance repair on the south shore!

Very responsive and excellent communication. Service person…read morewas very helpful. Cost was competitive.

*First time customer review* Azamat at Pegas Appliance…read moreRepair Immediately responded to my project request in yelp. I have only used the project functionality once before but ended up using someone else. My normal repair go-to did not pick up the phone so I thought why not? They literally responded in under a minute. What's that saying the early bird catches the worm? Normally, I check out the business and see how many reviews they have do a little research but I was in a hurry so I asked how much and when they could come for a refrigerator repair. They said they could come the same day, And the price was right comparatively. (Diagnostic fee is 95$ which will go towards the repair cost.) There was some back-and-forth about when they could come and we decided on the next day. Adam showed up on time, was very polite and fixed our issue! Our Refrigerator had a lot of condensation and it turns out the fan was not working. He could've just said we needed a new fan and charged us for it, but he went beyond that and went through the back panel and noticed there was something unplugged and then the fan started working in our refrigerator is working great! I have so much respect for honesty and integrity. I highly recommend using their service I believe from the other reviews that they are a new service and they deserve all the new business! Finding trustworthy repair services can be hard and I'm glad I found Pegas and will absolutely be using them in the future, and you should too!

Made appointment to have my washer machine looked at Friday afternoon (made the appointment…read moreThursday morning). They didn't show up, didn't call to tell me they weren't going to show up and then did not pick up the phone or respond to voicemail asking why they had not shown up. I took a day out of work for no reason.

After HUB changed my washers belt, the Technician noticed too much noise and vibration. In The…read morefollow up discussionthey told, there is a major problem with the washer; could be a beering or transmission, not worth fixing it. I did not believe a two years old commercial speed queen machine would have these kinds of failure. I had another repairman who, took him 15 minutes to figure out that HUB's connections of parts caused the excessive noise and vibration which caused a crack on the pump too. Excessive noise and vibrations fixed in 15 minutes. I paid an additional $150 to the second repairman. I am glad I did not trust the HUB Appliances for their diagnosis and recommendation to change the washer.

Illia was punctual, polite, reasonably priced, and solved multiple issues…read more It's hard to find people you can rely on, Illia is one of those people. I won't hesitate to call him again in the future.

*project quote* I ended up not actually using them because…read moreanother company responded first, but they were quick to respond and very polite . They offer a free phone consultation and service call fee is $79, and it goes toward the repair cost if you proceed. All repairs include a warranty for your peace of mind. They also provide you with timeslots that they have available, which was very handy .

I was very glad I called this business. Thy had excellent reviews on Yelp which is why I chose…read morethem. They deserve five star reviews. They booked our repair approximately three days after I called. They had my cell phone number and kept me posted on their eta. I'm so tired of service companies coming out to repair something, and they need to order a part! We've waited weeks for them to return and finish the repair. This company had everything needed in their truck. They replaced our broken ice maker and now it is running exactly how it should.

Steve was absolutely incredible. I was in dire need of servicing for my 25-year-old Sub-Zero…read morerefrigerator and Steve replied to my request within 1 hour, and was at my place the next day. He was very kind, professional, and efficient. Him and his team were able to get my refrigerator up and running like new; at a very reasonable price! If you are looking for someone who knows there craft, and will get the job done right, I highly recommend them. Thanks again!

There's a saying "when it rains it pours" and that's the kind of luck I have. The night before a…read moreback yard celebration at my home not only did my freezer packed with 80 bags of ice give out my dryer filled with a lot more laundry than it should have been stopped drying all the clothes I was trying to get put away before my company the next day. Of course this was after normal business hours. I called Protech Appliace Repair. I left a voicemail explaining my dilemma and 5 minutes later I received a call back from them and 30 minutes later a guy name John was at my home. He fixed my deep freezer right away. He said he'd take a quick look at my dryer but given the time of night and the chance that it may need a non stocked part I may have to wait for the next day. Although my dryer did need a part not commonly stocked he had one on his truck. Excellent service, knowledgable service man. Better than fair prices. And my party the next day was a hit. Icey cold drinks and no one knew I ever had so much laundry to be washed.

Many years ago I had ProTech Appliance Repair do a job for me. Which I was extremely satisfied…read morewith. So it made perfect sense for me to call them to have my ice maker serviced as well as my dryer cleaned out. The technician who came out was John. He was on time, followed Covid safety guidelines. He was very professional. My ice maker is now working like new. I can sleep better at night knowing my dryer is no longer a fire hazard. The pricing was more then reasonable. Should I have any appliance repair needs in the future I will definitely use ProTech again.