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    Threading Secret

    3.8 (9 reviews)
    InexpensiveThreading Services
    Closed 10:00 am - 7:00 pm

    Services - Threading Secret

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    1 year ago

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    3 years ago

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    2 years ago

    1st time coming here & will definitely be back , Service was awesome & my eyebrows look so good!! Thank you

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    3 years ago

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    Rem's Threading And Beauty

    Rem's Threading And Beauty

    4.8
    (25 reviews)
    3.1 mi

    Needed to get my eyebrows threaded urgently. Was able to walk in without an appointment. I did have…read moreto wait a little while because there was a pending appointment scheduled to come. I didn't mind waiting. There's a couch for you to sit on. The girl that did mine (her name began with an M - can't recall the full name) was great! I've been looking for a new spot near me since I moved to get my eyebrows threaded. The only downside was that it was pretty expensive and they don't do stamp cards where a future service is free

    This was probably the strangest eyebrow threading experience I've had…read more I stopped in for a quick eyebrow threading and tint. The younger employee who was helping me was kind, but while I was trying to explain what I wanted, an older woman repeatedly talked over me so the younger employee couldn't even hear me. It came across as incredibly rude and unprofessional. I don't know why some people think it's acceptable to speak over their employees like that, especially in front of customers. It created an uncomfortable atmosphere from the very beginning. After I had to move my car, I came back and asked if I could use the restroom before my appointment. I was told they don't have a restroom for customers, so I said I would cancel the tint and just do the threading because I needed to leave sooner. Only after I said I wanted to cancel the tint did they suddenly tell me I could use the neighboring business's restroom if I told them I came from their salon. At that point it was the principle of the matter. If you're unwilling to accommodate customers until they're about to cancel a service, it doesn't leave a great impression. Even after I explained I wanted to cancel the tint, I was repeatedly asked if I wanted to keep it anyway. I finally had to say I was ready to check out because I was becoming uncomfortable. The threading itself was okay overall, although the left eyebrow was noticeably more painful than the right. What made the experience even more uncomfortable was that the older woman stood there watching the younger employee perform the entire service. Instead of allowing the technician to work independently, she hovered over her the whole time, making it feel like I was sitting in the middle of a training evaluation rather than enjoying a relaxing appointment. Getting your eyebrows done should be a pleasant experience. Instead, the atmosphere felt tense, uncomfortable, and unnecessarily stressful. She also had the audacity to ask me out of nowhere if I had cash or only a card for no benefit to myself. Only a card you're welcome for the payment. I have cash but not for you. Unfortunately, I won't be returning. One other thing that stood out: I arrived around 4:30 PM, and the business advertises that it's open until 7:30 PM. When I first came in, I also asked about getting a brow lamination, but I was told I had to make an appointment in advance. That's perfectly fine if that's their policy. However, when I left, there were no customers in the salon and both technicians were available. One of them even asked if I wanted to schedule a lamination appointment, but by that point I declined. I came in ready to pay for threading, a tint, and a brow lamination, but because of the overall experience, I ended up getting only the threading. That's a completely preventable loss of business and an unfortunate example of customer service driving away a paying customer. UPDATE: To the terrible manager Raman who responded below. I see why the service is the way it is. What part of talking over a customer don't you understand? Is it reading minds or talking over customers the only two options to you and your unprofessionalism? Yes, I was told there was free parking in the back. I moved my car to the back and there was no open parking in your spots and I told you all that, you twit. So what's your point aside from showing your aggressive temper with baseless retaliatory points as a "manager?" And who said I felt pain in my upper lip? You need to take a breather lol. Your response below says a lot about you and you as a representative of this establishment.

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    Threading Secret - threadingservices - Updated August 2026

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