Really great service. The gentleman at the front desk was working extremely hard to get us our car…read morequickly on their busiest day yet this year.

made a reservation online, however, just before getting there I was called to inform me they had…read more"nothing for me" although their site clearly shows they have plenty of! the guy who called was short, didn't give me any options, and was rude! I went to Budget in Leesburg and they were extremely helpful! I Dont recommend the Enterprise in Eustis,Fl! Courtesy goes a long way!

No star - HORRIBLE EXPERIENCE Rental car lacked…read moremaintenance- attempted to swap car at Fayettevill GA location after experiencing a horrible ride from Eustis FL to GA. Was advised could take car and change only to drive the poor running car to Fayetteville GA and upon arrival told there are no cars available. Agent suggested we go to airport. I asked if he could assure there was availability at the airport. He couldn't. I Contacted airport location and was advised no availability. Driving car back to FL and tire went out. Roadside assistance advised Enterprise closest to us closed and could possibly get us towed in 4-5 hrs as we were on the side on the busy Interatate 75. HORRIBLE HORRIBLE TRAUMATIC experience with an amputee passenger.

Today's experience was poor ... waited nearly 45 minutes for my reservation. Lobby was packed and…read moreno one was managing the customer experience and service lady was rude!

The Leesburg office, Cinjun Coe is the man!!! I went to The Village and the lady, she wasn't rude…read morebut she definitely was not helpful. Best deals & customer service. I always call around and I always end up the same place. Don't know why I try. If your in the area don't wait your time with any other place.

Excellent service and vehicle selections. Frequently rent both cars and trucks from this location…read more Always friendly service and well maintained vehicles.

The car was new and very clean. Very strong chemical odor in car . Not sure if it was car itself or…read moresomething they spray on seats.

I had a oneway rental to Savannah, GA. I arrived early and they were very accommodating! We have…read morerented here before with no issues. They are great to work with. I highly recommend.

My reservation #: 1808367482374 After reserving a single…read more26ft truck (3) weeks in advance for pickup at the Claremont FL. Office, we where contacted 6 days prior to the scheduled pickup date to be informed that the truck was no longer available. And multiple smaller trucks were available at a considerable further Leesburg location. We reserved (2)) 16ft trucks instead.On pickup date "Alexis Fernandez", was extremely Saturn and condescending while explaining to us that he could not rent us the (2) trucks that we had confirmed reservations for ... After calling customer service in front of him he aggressively stated " that he had never heard of that". then proceeded to process our rental... Only minutes off the lot the check engine light illuminated on one of the trucks (516736), which caused it to consume roughly twice the fuel as the other vehicle. Upon checking in Alexis said that the full mark was unacceptable and he would charge us unless the line evenly masked the full line in the instrumentation gauge. After reviewing the final bill and identifying several errors and inconsistencies on identical trucks. Alexis hesitating stated for us to sign the receipt and call Customer Service if we needed any help because there was NOTHING THAT HE COULD DO FOR US HERE !!!!!!

I rented a truck a few weeks ago. Initially I walked in and met Lee, I think he's the manager. I…read morewanted to use a coupon I had received in the mail. He was more than happy to help me and answer questions but told me that I could also get 25% off on the dolly rental if I made the reservation online. He even showed me where it said so on the coupon. I would have never known, I was in that hurry up and move mode. So he saved me quite a bit of money even when all he had to do was take my reservation & be done with me. I'd say that was excellent customer service. When I picked the truck up, I don't recall the woman's name, Valerie or Victoria maybe, but she was great. She was helpful and efficient and friendly. When I returned the next day I was back with Lee again and he was still the same super great guy, always smiling and in a good mood. Moving sucked but the moving truck rental company was great. The truck was clean, it was easy to drive, everything worked. I had the best possible experience, as best as moving can be anyway. I would highly recommend them to everyone.

I rented a van and received a confirmation. When I arrived to pick it up, they didn't have a van…read more All they had was a large commercial truck for twice the price. What was the purpose of the reservation. I would have gone a different route but it was too late.

Thanks to everyone for making my truck happy despite her fighting back and taking more than a day…read moreto make happy.! Great job, great people and great price.

All customers money is the same color- treat all customers with same respect…read more When we spoke over the phone it was great, very knowledgeable, great prices. When I came in that Saturday morning the clerk gave my time/service to the man that came in after I did after I waited for him to finish with the person who was ahead of me..

They didn't have a mid size car available that was ordered. Got stuck with a little Honda Accent…read more No one explained anything about the car, I was just handed the key. The girl behind the desk wasn't friendly or not friendly. She was just there doing a job.

Never again her is the most horrible business that I've ever dealt with. They gave me an electric…read morecar and there were no charging stations. They ruined my vacation and my business trip.