*** SCAM WARNING*** These people scam you every chance they get. Don't believe them when they "need to bring in a specialist" or "you need a deep cleaning and treatment plan." And absolutely don't go anywhere they refer you... they appear to be apart of a pay it forward referral network whose out to rip you off even more. Yep, Thrive is one of many in the dental space who fraudulently work you over on both sides.... your insurance and your pocket. Run away... and fast!!!! read more

The team here at thrive are awesome, my mother in law came in last week and recommended them to us and I can say they are top notch. They are very comforting friendly and welcoming. The whole team is Kodi, Miriam, Kamryn and Tasha who cleaned my teeth is the nicest person around I highly recommend coming here if this is close to you read more

Great, attentive staff. Everyone was very helpful and informative on my first visit. Use of newer technology makes things quick and painless

I have been taking my daughter here since her first visit to the dentist and we love it here. Salam is great with her cleanings and every dentist (recently Dr Cao and assistant Dani) we have seen has been kind and compassionate. We highly recommend them for pediatric care. Office staff are extremely helpful with booking and changes as needed. 5 stars. read more

Thrive Dental & Orthodontics - Always a great experience here - Orthodontists Near Me - Frisco, Texas

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I really love the care and service at thrive! I appreciate their honesty and they don't try to get over on you !! It's so hard to find that in dentistry. They fixed my little chip I have and I'm back feeling confident! The cleaning was amazing too. I just hate that it feels like your there forever haha but I mean whatever it still a great experience everytime! read more

Everyone was very helpful! I had gotten the pleasure to meet with Madi, Kamryn, Yuni, Dr. Liu, and Octavia! I was immediately taken care of once entering the facility! It was so amazing to get the opportunity to see my X-rays and be offered a cleaning the same day! They even went over what my coverage was before moving forward with anything read more

I've given it enough time before posting this review, but I feel it's necessary to share my experience to help others avoid a similar situation. I am extremely disappointed with the service I received, to the point that I had to return to have the work redone. I was advised to replace my fillings, but I never imagined it would be the worst mistake of my life. One of my teeth was severely damaged, and I have been experiencing significant pain while chewing on that side for over six months. When I returned to have it corrected, I was met with excuses, including being told that I shouldn't be in pain because there was a crown next to the affected tooth. Seeking a second opinion, I visited a new doctor who took detailed images and showed me the actual damage. He was shocked by the poor quality of work, even going so far as to question how this facility was still operating. I also learned that this practice hires newly graduated dentists with little to no experience--many of whom leave within six months, which now makes sense given my experience. As a result of this substandard treatment, I am now facing additional costs to have the work corrected, and due to the extent of the damage, I will eventually need a crown. I am beyond disappointed and incredibly frustrated. To anyone considering Thrive, please think twice before trusting them with your dental care. read more

I went thrive for a regular cleaning. I was there for an hr. I explained I needed to get my cleaning and go, I was told that I had to see the hygienist, the doctor and then the office person to talk about the cost for my procedure. I told them I didn't have time for the back and forth. The hygienist checked my teeth then the dr. The dr said my teeth actually looked good. The hygienist then comes back with the office person to discuss how I would pay the $500 for a deep cleaning. I told them I didn't have time and to schedule it and I would come back. I explained that on that day I just wanted my regular cleaning. They said they couldn't do it because the hygienist could lose his license and I said that wasn't true. He then said ethically he couldn't do it. I know a deep cleaning is done over a series of appointments and not just one. I went to another dentist and never said anything and she didn't either. After my cleaning I asked did I need a deep cleaning she said no. I was disappointed with thrive trying to upsell services and I won't go back. read more

Such a great office! I went in for my first visit and the entire staff was so kind and professional. My cleaning went smoothly and was painless. Dr. Estefany did let me know I had a cavity that needed filling but she was able to squeeze me in on the spot and she was amazing! I get kind of anxious with most dental visits but she explained everything so well, was really gentle and the entire process was completely painless. I never even felt the numbing shot! Such a great office. read more

We absolutely love thrive and our dental and ortho family here ! From the very first time we walked in the doors to my son having his braces removed . We have received excellent care and loved our dentist and ortho !! The office is beautiful and clean the staff is helpful and kind . We have referred several families to this location , we will continue to be a part of the thrive family as long as we have teeth read more

I love it here! I've done my dental work from wisdom teeth extraction, fillings, cleaning, even Invisalign and every time they keep exceeding my expectations. The environment is always clean and nice, the staff is always so kind. Today I was helped by Kristina and Dr. Reddy (who I love) and they were so nice and fun! You def can't find a more pleasant place to do this unpleasant dental work. read more

I truly do not enjoy leaving one star reviews but after our experience, my continue'd trying to reach out, being told I would be contacted and was not, and more so our basic needs could not be met I would say beware. I made an appointment after speaking to someone on their ortho team. I was very transparent of our needs, asking how we could do things and it was clear by the time the appointment came and went no one had followed our requests and information needed. We went in to request to have a crown done for our son, explaining all the work had been done. We were 100% ok with a new patient appointment and asked if we could find a way to get some items done prior to next appointment and we could even self pay if needed. To make a long story short it was if no one knew what I had called about. They were trying to do a cleaning on my son then deal with his crown needed and when I tried to find a resolution not once by calling back and speaking to the office manager but TWICE I was "ghosted". However when they wanted us to come in and take our business for $5,000 in braces they did call us back. However, when I explained my confusion and what about our son's crown they'd call back. They never did, and when my husband called to try and help they said they were sending us a letter (which was never received or sent to us) that "they did not have the best patient and provider relationship with us and would no longer see our son." I was in no way rude, disrespectful, or anything to have this happen. I truly have never experienced this in my life. I will sad as the more times they did not call I was upset but nothing that would relate to them refusing to work with us. So in turn short version- I wouldn't work with a business that offers to meet your needs or even be willing to but not only ghosts you, calls to want your business in another area of business they do. A company that just worried about money or patient concerns and needs is not a company so would ever recommend. Edited to add: I now see being a husband and wife team which I would consider great typically. However here is a bit more concerning, as it was pushed on us to do ortho exam (we didn't have an appt for but we're open to options as we have 3 getting braces this summer) but the communication and customer relationship is awful. It makes me wonder if it's truly all about money and not communicating with patients. read more

My first patient visit was very pleasant. The staff were welcoming and helpful. I had a question about the bill and our dental coverage for my husband and the billing specialist was very kind and explained it to where I understood. The staff that took my X-rays was friendly and supportive. She kept my mind at ease during the whole process. Dr. Christina was extremely informative of my diagnosis and explained it well. From the front, billing team, and the back office service team, every single member I encountered was welcoming, friendly, professional and knowledgeable. Thank you. read more

Always love coming I for great car at thrive. it's always a quick and simple process. emily help me get taken care of quickly!

*****UPDATE: Since I wrote this review a few days ago, I, unfortunately, have more to add to this. I was able to get my son into an oral surgeon this past Friday, 8/9/2024, thankfully. They had to do their own panoramic x-ray as Thrive lied about the one that they claimed to have done but then did not have when I asked for it. Upon doing their x-ray they found out that my son ONLY HAD THREE WISDOM TEETH!!!!!!!! So, not only did Thrive lie about doing a panoramic x-ray and diagnose my son with needing FOUR wisdom teeth removed, not only did they schedule and subsequently cancel my son's procedure for FOUR wisdom teeth extractions, THEY WERE PREPARED TO CHARGE ME AND CUT MY SON'S MOUTH OPEN FOR FOUR WISDOM TEETH EXTRACTIONS WHEN MY SON ONLY HAD THREE!!!!!!!!!! The level of incompetence in this office is ATROCIOUS!!!! The fact that they diagnosed my son with extracting a tooth the HE DIDN'T EVEN HAVE: do yourself a favor and run far away from this office. They don't have a clue what is going on, nor do they care. As a physician's office, they should be absolutely ashamed. I will be making more complaints to the appropriate agencies, but for now, I just hope to help anyone reading reviews on this office. Stay away!!!********** I want to start this review by saying that my son and I have been a patient here since 2020, and we have always been happy with this office until now. What happened this week is COMPLETELY unacceptable by any type of physician's office. My son was seen recently for his routine cleaning, and it was recommended that he have his wisdom teeth removed. I scheduled the procedure for yesterday, 8/7/2024. I was called by this office at 5:55 PM on 8/6/2024 and informed that "their dentist does not do the type of extractions that my son needs, and they would be referring me out to another office." I don't even know where to begin with what is so very wrong with this. I'll start with the obvious: they CONFIRMED my appointment a few hours prior to receiving this phone call of them cancelling. How is it at all possible that they did not know that their provider did not do the type of procedure that WAS RECOMMENDED AND SCHEDULED BY THIS OFFICE?!?!? I have taken an entire day off of work for this, and my son absolutely needs this done before school starts as he is in multiple sports. So here I am, completely done wrong by this office, and scrambling to find another office that can get my son in prior to the start of school next week. By the grace of the universe, I found an oral surgeon that can fit us in tomorrow morning, but all they need are my son's X-rays from Thrive Dental. I call Thrive, and I am told that, as it turns out, they never took a panoramic X-ray of my son. So they determined he needed wisdom teeth removal off of a whim?! Wonderful! So now the oral surgeon that I have booked to correct Thrive's ENORMOUS mess-up has to do their own X-rays (which will cost me more money) and hopefully still have time to accommodate doing my son's extractions. You wanna know what Thrive offered me as a "way to make it right?!".....$100 off of my next cleaning!! Wow. Just wow. I lost wayyy more than $100 taking a day off of work for my son's procedure that they cancelled. Not to mention I have to take ANOTHER day off for the office that could actually get him in. $100 off a cleaning is beyond insulting considering how badly they messed up. Why would I ever consider coming back after all of this?! I used to, but will NEVER again recommend this office to anyone. They clearly don't know how to operate, nor do they know how to fix their mistakes appropriately. 10/10 DO NOT RECOMMEND!!!!!! read more

I used to be a dental assistant in the military. Since leaving the military I haven't found a hygienist that's thorough until Chadia at Thrive. I brought up concerns that my teeth were yellowing at a fast rate. She said she could do something about it. I was anxious to see the results. She carefully cleaned every side of each tooth which in the past hygienist have just done the Gum line and moved on. So I then had hope that I was actually going to see a big difference. She advised me on my tooth sensitivity along the way. Then I was able to see the results and I was so impressed. My teeth were about 5 shades lighter and I no longer was embarrassed to smile. Dr Michelle I also recommend she came in and tokr the time to address my questions. She also did a perfect bite adjustment that has made all the difference. Make sure to book with these two knowledgeable and talented ladies. It is clear that they take pride in their work. I will definitely be a lifelong client. read more

Everyone is always sweet. Great with my anxiety. Atmosphere is great with the TVs overhead. Paige and Dr. Cao were great

Salam is such a fantastic hygienist. She is sweet, patient and her attention to details is beyond anyone I had before!

Always had a great experience coming here! Would recommend this place to anyone looking for great care!

The whole staff at Thrive is fantastic! it was a warm welcome from the moment I stepped foot in the door. a huge shoutout to Salam (Hygienist), Dr. Sharma, Nathalie, and Melissa. these lovely ladies took care of me and made me feel like family. if you're on the fence about trying this place out, I highly recommend doing it. Thank you all! read more

We highly recommend Thrive Dental in Frisco . They are a strong team of people checking on you and making sure you receive the greatest dental care. Excellent customer service starts as soon as you walk into the office. Kim, Christine, Isabella, Salam, and Paige deserve special recognition. Fantastic group! read more

This was my first time at this dentist, and overall I was impressed. Its been a while since I had my teeth cleaned and they took care of me. Kim, Salam, Aston, and Emily are just a few who helped me today. Will be returning when I get back from college! read more

I having been going to Thrive for years and have had a great experience. The staff are very professional and accommodating and the quality of care is excellent. A special thanks to Kim, Salam and Emily who were extremely helpful during my last visit. read more

I came here for a check up, and the staff here were very professional, friendly, and helpful. Specifically Samantha and the hygienist (I don't remember her name) provided me with a lot of extra information and alternatives. The place here is also very clean and it looks profesional, would recommend! read more

Great service Trustworthy and Always great in caring with treatment plans read more

I was diagnosed with gingivitis and multiple cavities at Frisco Thrive Dental, and they needed to be filled. The dentist at Thrive Frisco recommended that I needed deep cleaning, and the filling needed to be done soon; otherwise, I would have to go through the root canal in the future. Also, they scheduled me to have f/u in three months because of their diagnosis, and they did the deep cleaning. However, I missed two 90 days of f/u, and I called them back and said I needed regular cleaning, but they were hesitant to schedule a regular cleaning. They told me their license would be jeopardized if they didn't follow the dentist's recommendation. I contacted my insurance people and asked if I could go to a different provider for cleaning, and they agreed. So, I booked an appointment with a different dentist. I did not have any gingivitis or cavities that need attention, so I will not recommend this dentist at Frisco Thrive. I have been to three thrive locations for their service, and they always said I have cavities. Frisco Thrive was the worst one that you could visit. read more

Frisco office has inexperienced staffs, they used a big sensor to take x rays since other ones were not working, even though it was hurting, they continued the x ray and it cut my mouth palates and was bleeding. Human error and they did not acknowledge that. read more

Highly recommend THRIVE! They are very knowledgeable and thorough. Dr. Anisha was very straight to the point and helpful in choosing my plan of care. I really am thinking about getting braces again and Chelsea was able to bring me a visual cost breakdown and explained all the things! I feel very taken care of and informed. I also left with complementary teeth whitening. Very pleased with the overall care today. read more

Horrible customer service. They canceled my appointment without letting me know. I took time off work to go to my appointment I scheduled with them in person, then they tell me that they canceled my appointment just like that without letting me know. No call, no text, no email. worst customer service ever. read more

My family went to the same dental practice for 10 years. In 10 years we never had any dental issues, no cavities, no crowns, great checkups. They then had a change in staff and we didn't care for the changes. We then found Thrive Dental thru our insurance plan. On my husbands first visit they said he needed a crown and had three cavities. On my first visit they said I needed a crown and had seven cavities. my husbands second visit they said he had an additional four cavtities. Neither of us had any pain or issues......two crowns and 14 cavities???? my husband got the crown down and has had nothing but pain and discomfort in the tooth since. Run, don't walk, away from the practice. it's a money making insurance ripoff. read more

Great work! Monique was awesome, she was kind and caring. Great environment, with smiles from every staff.

The team at Thrive was great. We have been coming here for a few years now and my daughter's feel very comfortable with the team. As they are now teens I wanted to move them away from the kiddie dentists and phase them into the next level of dental care. Dr Christine speaks in terms teens understand "only the floss the teeth you want to keep" The entire team in the front from scheduling to billing is amazing as well. If I could drop everyone's name I would. Thanks again to Natahile and Heather. read more

Definitely the Best dentist experience! We recently visited (Thrive dental and Orthdontics) for our 2 teenage kids and it was a very pleasant experience, their service and care for the patients is top notch... I mean everyone from front desk to doctors are simply awesome! It was our routine dental visit with some cleaning, cavities and fillings but they were very professional with their diagnostics and treatment plan and they explained us everything from what to pay and what is covered through our insurance even our kids liked this place the best as compare to their previous dentist experiences. It's a fairly a new office here in frisco and they seems busy but it was so smooth and quick, I hope they'll maintain their good service. read more

This place is the WORST dental office I have ever been to. Barely any time with the doctor and when he was there, he didnt even care what I say. The front people were rude and the kept pushing me to start the treatment. They even tried to negotiate the cost like my teeth are a used car!!!!!!!! I will be doing somewhere else and recommend everyone else does to!!!!!!!! read more

I'm trying to find a new dentist here in Plano. I've been calling around and when I called them to get a teeth cleaning they told me since I'm a new patient I would have to see the dentist first and then schedule a cleaning on a second appointment. I explained to her that would be awfully inconvenient since that would require a second appointment and was there a fee for the second appointment because then there would be an additional cost. She asked me if I had insurance which I do but I believe I still pay a co-pay. I told her I would call other dentists in the local area and see if this was normal that to get a cleaning requires an initial visit and then the secondary visit for the cleaning. On my very next call that was not the case and the receptionist there said that's not normal for dentist to require 2 appointmcents like this. I am fully aware that many Dental practices are set up to squeeze as much money out of you or your insurance as they can, but this is so ridiculous. read more

The facilities are brand new and extremely well kept, and the staff are amongst the nicest I've encountered in the industry. It's a family practice and the nice atmosphere can be attributed to that. The prices are fair and affordable for whitening treatment, and as I joined them when they first opened, I even received a free whitening kit for home. Can't say enough great things! Definitely check them out if you need a new dentist or orthodontist in the North Texas Area! read more

Thought I'd give this CHAIN a try because it was close to work, but clearly they are only after your money. Doctor showed up late. Fees were high. And now they won't stop texting me. Do NOT recommend. read more

very friendly staff, especially Kathryn, Bella, Emily and Khloe. i can recommend the place the cleanliness and good vibes!

I have no complaints so far thrive is way way better than the last place I was at. Customer service is top notch! The Doctor actually works on my teeth! At the last place (monarch Orthodontist) the doctor didn't even know what my teeth looks like. Their office is very clean and neat they are following every Covid precautions and will get you in and out! When I go to get my braces tightened I am literally in and out! Love it . read more

I absolutely would recommend this place to anyone looking for a dentist. The staff goes above and beyond for your comfort as well as all of their staff is extremely knowledgeable when it comes to any questions or concerns you have. I am in both orthodontic treatment as well as they are my regular dentist, both are very experienced in their fields and know exactly what their doing. Even the front desk staff is super friendly and educated. By far the best dental experience I've ever had. read more