In early 2012 I used Coldwell Banker in Shrewsbury, MA to find a rental home. After signing a…read morerental agreement and writing a check, it turned out that the agent who I was working with, violated my trust. She (the agent) mishandled the check that I had written causing me hundreds in overdraft fees, several bounced checks and tension between myself and my new landlord. This agent also lied to the landlord and I about the circumstances surrounding the incident. Coldwell Banker refused to correct the situation and left me in debt for their follies with an "oh well" attitude. If your finances are important to you, I would strongly suggest staying far away from Coldwell Banker, especially the Shrewsbury, MA location. For the name of the specific agent, please feel free to email me.

January of 2018 I found a home in Worcester, Ma. on Zillow and inquired about it through the app…read more Terri Grimes was the first agent to reach out. I was a little weary to have a solicited agent reach out without vetting but I decided to roll the dice since the process and area was new and unfamiliar to me. Boy am I glad I took that chance. Terri is AMAZING! From day one to after the sale she was right by our side at every step and this was FAR from being a simple sale. Any twist or turn she let me know what was up and how we were going to navigate. She NEVER made me feel rushed or neglected. She always made time to explain everything to me as the novice I was but never made me feel patronized. We are past the closing but there is still work that needs to be done. Terri promised that she would be available with any questions we have or recommendations we need and to this point she has lived up to that promise every time. Professional, knowledgeable, and just an all around awesome person. I can honestly say without Terri's help there would have been a good chance I would have been out a $10,000 deposit and no home. I can only speak to Terri, but I can not recommend her enough!

We can't speak highly enough of our experience with Kathy. We were first-time home buyers with very…read morelittle knowledge about how to find the right place. We met with a couple of realtors before Kathy, but we knew instantly that she was the one for us. She is honest and hands-on (she even crawled into creepy attics to check insulation for us!), and she really helped to take the pressure off of us. We never felt forced to make an offer and when we finally found the "one" and ended up in a bidding war, Kathy walked us through every step of the negotiations, even suggesting that we write a letter to the sellers to explain why we thought they should choose us. It was an unconventional approach but it worked and we thank Kathy for that every day! We have several friends looking for homes and thinking about selling, and we always recommend Kathy to them!

From the owner: I'm an expert real estate agent with Spangler SELECT Real Estate Solutions in Shrewsbury, MA, and…read morethe nearby area, providing home-buyers and sellers with professional, responsive and attentive real estate services. Servicing people behind a counter at the age of 14 taught me you can turn a frown into a smile by being courteous and giving personal attention. Moving from Pennsylvania to New England opened my eyes to the stress and adjustments a family faces when relocating their family and integrating their lives into a new community. Starting Welcome Wagon in Shrewsbury was my incentive so new families relocating had a friend, activities, and contacts to fill their needs. The lonely days turned into a lifetime of friendships with the club still active and a social connection. Realizing that the majority of Real Estate Professionals have never relocated from the town they service and having a difficult move myself, my neighbor encouraged me to obtain my Real Estate License. Life progressed learning the business from 1978 to 1984 when Spangler & Spangler Real Estate was formulated and active today as Spangler Select Real Estate Solutions. I continue to love problem-solving and finding creative ways to move ahead as an optimist yet a solution for a long or short term needs is my mantra. Having moved 6 times with 5 newly constructed homes opened my mind to renovations versus moving...

If I told you the story of what Gary, Sue, My husband, and I have been through in the last 2 years…read more(related to our recently closed property) I'd would take up ALLLL the text space on the planet...the details of what we waded through together will remain one of the most interesting, taxing, and unreal experiences of my life...but what's important??? What am I going to share?? Here it goes... Gary and Sue are a remarkable duo. They are not only our agent and partner, they have become like family. Selling our home was extremely difficult (to say the least) and they went above and beyond to literally hold our hands through until the very end. Thanks could never be enough. They lead each sale with professionalism, integrity, persistence, expertise, and a humble nature that is UNMATCHED. I do not exaggerate when I tell you they will go to the ends of the earth to move mountains for their clients. When I chose Gary originally it was because I saw him "get things done"...I mean the guy certainly knows how to sell a home no doubt, but what "sold me" on he and Sue...was the heart behind it all. Their huge hearts. They sure are compassionate and driven to help their clients live out the "happy ending" we all dream of when trying to buy or sell a property. If you are looking to buy or sell...I highly encourage you to grab a meeting with these two...sit down with them, chat about what your goals are and I promise you they will exceed your expectations by the time it's all complete. They do way more than "sling houses"...they provide an experience that shines bright with the joy they carry and their passion for truly helping others! Go with Gary and Sue...and you have my word you'll thank me later!

I'm absolutely blown away by the service Gary and Sue provided. I had listed my home the year…read moreprior with the big online discount broker, and it didn't sell. I guess you get what you pay for. Gary and Sue were very professional and efficient throughout the selling process, from preparing for listing through closing day. Minor repairs were done to enhance curb appeal. My home was professionally staged at no additional cost. The photos and flyers looked amazing and even included a custom website. They also took care of coordinating all the final inspections/readings/bills/mortgage payoff. And the real kicker--it was only a half percent more than the "discount" broker! If I ever need to sell a home again, Gary and Sue will be my first (and hopefully only) call.

Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!