I was hoodwinked again. Bamboozled. I thought my billing issues were just the Midtown location. As…read moreit turns out, the same guy runs both. He convinced me that had I talked to him I would have never had any issues. He gaslit me and I was confused. I also learned my cryo wasn't working because they weren't using the proper treatment on me after paying almost a year's worth of membership at Midtown. I decided to pay as I go and the new aesthetician was excellent. Wouldnt you know, the guy is now charging my card on file for a membership fee even though I never signed any paperwork agreeing to it and specifically said I don't want the membership? They have about 3 cards of mine on file that I will have to report. Hide your credit card, debit card, HSA card, breeze card, etc. Pay cash but do NOT let that man near your cards. He is at Midtown and Buckhead

I am obsessed with cryotherapy because of the many benefits. The Buckhead Icebox staff is always…read morefriendly and accommodating, and the physical space is clean and beautiful. It is a pleasure to have a membership here (and memberships apply to other locations as well).

I'm quite the active girl. I like hiking, going to the gym, and pretty much anything that requires…read morephysical activity. One of the downsides is that I do get aches and injuries once in a while and I thought why not try Cyrotherapy. I'm a big bargain shopper and I found the Polar Lounge vía Groupon. Let me tell you what a wonderful delight it has been! The customer service is on point. Greeting you with a warm smile from the get go. The establishment is fabulous, has an amazing aura and vibe. They give you little cute polar bear shoes to wear while doing the procedure, which goes to show their attention to detail. I was told to pair it up with the infrared sauna. It's an amazing experience. Cold than an hour of warmness. You get to watch television while in the sauna if you desire. Thus far I've seen improvement in my sleep as well as my skin. I did the eight sessions and I'm most likely going to be doing more. It's safe to do once a day, and they explain to you all the details & benefits. As well as any concerns you may have. If you care about your body I would check out this place. Treat yourself!

Cryotherapy and Sauna Treatments are my go to and Courtney provided an amazing experience today. It…read morewas a busy day and she gave everyone the attention they needed in such a professional and friendly manner. Thank you!

Warning-This can be addictive. Nothing but 5 stars due to the staff and effect I was of the…read moretreatment. Definitely a new way to pamper yourself with healing and recovery benefits. I fiend for sessions when I skip a day based on results and interaction with the staff. Staff- Profession, informed about the treatments as well as equipment. Treatment- Don't expect miracles the first day as it is a treatment method especially for recovery. Beats an ice bath hands down. Regular Treatments over a short period of time make impactful improvements. I went from trying it out sporadically to having a monthly membership so worth it .

Realized I never updated-- After about 3-4 visits, I sadly…read moredidn't notice any difference and my doctor said i shouldn't continue the cryotherapy. Canceling was near impossible--I eventually had to do a stop payment on my credit card. So nice when you sign up--but not if you quit!

Absolutely incredible place to restore and get a jump start on your health journey or add to your…read moreregimen. They have so many options, from vitamin drips to infrared red treatments. Awesome customer service! Monica & Cheryl are my favs! They are very informative and you can tell they care about your health. Great place to visit!

Sade and Charles were amazing, the energy and service experience expertise they hold was really…read moreobvious. i really enjoyed my visit for the first time today at this location and will definitely be back. Sade was the Asst GM but i can only imagine the Asst portion of her title wont last long. people come here to feel better but even if i didnt get cryotherapy done today i would have still left feeling better just from their good vibes - thanks

This place is amazing!! When you need some me time and to pamper yourself in some health wellness,…read morethis is the place to come. The staff here is awesome. They really know how to make you feel at home. I recommend the cryotherapy and the red light sauna. Those are my favorite.

This is my second time trying out cryo but first time at this location. Jill was very friendly and…read moreexplained everything while I signed the waiver. She talked me through my session the whole time and kept me distracted so I wouldn't focus on the cold so much. She was also able to take me even though I was 30 mins early to my appt. It was quick and easy! Overall, pleasant first time experience. I had some ClassPass points expiring soon so I decided to use it to try this place out. It was 11 points compared to others I've seen that were 10 points so slightly more expensive. I will say though, the location was difficult to find since there were no signs on the outside road directing you to where the studio was. Not sure I would revisit though since I have other locations closer to me and at a lower price point. But recommend you checking it out if it's close.

I've heard about cryotherapy couple years back when I had sprained my ankle and still had remnant…read moreaching time to time, but had a cold at the time or wasn't brave enough to visit then. I had use of lose classpass points so I finally gave it a try. Note, you want to avoid cryotherapy when you have fever so I guess when you're sick, basically. I was super nervous before my session to the point that I psyched myself out but the tension dispersed afterwards. The session is 3 minutes, but can be shortened based on your needs. Needless to say, I was only able to last 2 minutes. Fish, the staff member, who helped me throughout the process mentioned that to be effective your body temperature should go down to at least 40° but after 2 minutes I was at 36° so everyone's body and tolerance is different. While you're in the chamber, you'll notice that your lower body will get the chills first and then the upper body. Seeing it for the first time, it looks like one of those sci-fi moments with the light dimmed, chilled air coming out of the chamber, and your body literally feeling like it's getting frosted. I forgot how Fish described it but in my terms I would say it felt like pop rocks were exploding on my skin haha. Might be coincidental but one of the main reason for visiting now was my shoulder pain as I had slept wrong, and a day after the session, it is a lot better! Not sure how effective it is after one try but I wouldn't rule it out and would definitely try again. Location is within the Buckhead Elite Gym, which is hidden in the back behind Dominos. There was adequate parking available and cryotherapy room is located on the right once you enter. Once you sign a waiver, you undress and put your robe, socks, and shoes on. You can keep your undergarments on, shouldn't have lotion on, and doesn't affect anything above your neck, which is sticking out from the chamber. So contact lenses are okay, which was one of the questions I had haha. The reason I picked this location as opposed to other locations were the reviews and they didn't lie. Fish was excellent at making me feel at ease, knowledgeable, and super friendly! She gets extra points for the Christmas sweater that she was wearing that matched her spirit. Everyone should the research as the benefits of cryotherapy is extensive, but note that if you have certain conditions, such as being pregnant or have heart conditions, it's not for you. Your body, especially your lower body, feel tingly and cold up to 20 minutes afterwards, and i did get a good night sleep. Sort of like my body was trying to rejuvenation type of sleep, making it a deep sleep. Hope my experience helped answer some of the questions that people have to give it a try.

Great experience! Staff was great and provided a lot of interesting knowledge on the treatments!…read more I've tried cryotherapy several years back and it was an entirely different experience. Previously, when I had tried it was in a chamber and hydrogen coming from the bottom. Ice box has an entirely different concept- the cooling comes from the top and you are entirely enclosed! They provide- socks, gloves, headphones, ear covers (if you opt out of the headphones), and a robe to wear. Inside the box you remove your robe and stand there for 3 minutes or, jump around if you are like me! The box is able to fit two people! Having a friend with you certainly makes the time pass fast! Red light therapy was a treatment I had not tried before and it was very nice! They said it boosts collagen production and showed dramatic photos of differences for people after 10+ treatments. Certainly seems a good alternative to Botox! Compression therapy was also something new to me! It seems that it would be a great thing after a hard workout or a long day at a desk!

The best place for recovery and pain management . They also have great services for skin care.read more

Do not. I repeat DO NOT give these people your credit card, your debit card, your HSA card, your…read morebreeze card. I promise you they will take money off of anything they have of yours and make it extremely difficult to get out of their membership. The aesthetician was very sweet but the cryo on my face did not work. Pay cash if you must go.

The space is clean, calming, and beautifully set up--perfect for relaxing! I tried the red light…read moretreatment which left my skin feeling refreshed and revived. The cryo was also new and interesting and left me feeling cold but rejuvenated. Komal was professional and gentle, making the whole experience even better. Would definitely come back!