Impatient, unhelpful, and unkind :(…read more Edit: I see Tina's response, but what a flat apology. Barely bothering to read my responses and blowing me off for a month is not reaching out to help me. Neither is straight up telling me to go elsewhere. I would have liked an actual apology for her behavior. I reached out for help finding a female Christian counselor who does EMDR work. Specifically I asked for someone who: A) has more experience, B) does in-person sessions, and C) takes my insurance. Tina, the CEO and the one doing the scheduling, had almost no patience for me. At any time she could have said: "Sorry, we don't have anyone fitting that description here, but I do have some alternative suggestions," OR "Yes, here are a few counselors that have ABC and are available soon..." Instead, we went back and forth for a month. I even researched specific counselors and asked which ones had in person sessions and took my insurance. Ultimately Tina said: go elsewhere, you are refusing help. Wow. You can see our conversation in the photos. It's unfortunate that I have been treated this way, not just by a counseling center but by one that claims to be Christian. You would expect that they would be more patient and more compassionate, not less. I have tried to resolve this with Tina, but she refuses to respond to me. I do hope that the Lord will soften her heart and use this situation for good anyway. In the meantime, I feel like others should be made aware. We come to counseling vulnerable and aching and seeking help. Who can be trusted to help and not to hurt? For me, not Fig Tree.

From the owner: Discover compassionate, professional mental health services at Fig Tree Therapy in Virginia, where…read moreour licensed Christian counselors specialize in EMDR, DBT, and CBT. Let us support your journey towards healing and personal growth with expertise grounded in faith-based values.

I'm in this program now. It is hood. If you are civilized don't come here. They will steal your…read morestuff antagonize you and the staff just laughs if you try to do anything about it

This place has made such a difference in the life of my family. Not only is this a great asset for…read morethe autism community, but the Richmond area overall.

There are two questionnaires that you have to complete every time before you have your therapy or…read more session. They are extremely repetitive. When requesting paperwork from medical records, it can take up to 30 days which is very inconvenient if you need it for something extremely important. There is absolutely no way to expedite the process. The psychiatrist I worked with was extremely helpful. She did the best she could with the resources she had. The therapist I had, wasn't a good fit, and I searched day by day for a new therapist, but they didn't have too many available options, considering my health insurance and the type of individual I was looking for. Thriveworks has a lot of rules set/policies for their workers. For example, if you plan on taking a leave of absence for work, the psychiatrist can only approve four weeks. If you are looking to get any sort of leave of absence, paperwork completed, I highly recommend to utilize your psychiatrist as your therapist cannot answer to or fill out certain, I learned the hard way. Your psychiatrist cannot speak to any sort of leave of absence until you have had for sessions with them. Thriveworks has been nothing but a headache for me, at one point, my therapist was doing more harm than good. Hence the reason for me searching for another.

This is the WORST company and customer service I have ever encountered. It took me an hour to try…read moreto cancel an appointment for a client that hadn't even been fully on-boarded yet. Now they keep sending me questionnaires and emails about "how was your appointment..." which we CANCELLED!!! Furthermore, they charged for the cancelled appointment, when it was scheduled within 24 hours of the appointment, therefore I COULDN'T cancel the minimum of 48 hours in advance. Instead of spending so much time on your tech and automation, perhaps you should invest in your customer "care" services!

I interviewed Dr. Dabney for a research piece I was doing for Humanity Upgrade Magazine. I asked…read moremany difficult and probing questions and was struck by her depth of knowledge and nuanced approaches. She has systematically taken the best aspects of her traditional medical training and combined it with psychology and life coaching. I know of no other practitioner that combines these varied disciplines into one practice. She integrates these diverse skills to offer patient-centric personalized care. She has expertise in relationships, stress management and addiction. She also specializes in helping people who want to transition off psychiatric medicines. This integrative and comprehensive approach is the future of healthcare. I have interviewed many experts, it was striking how open minded Dr. Dabney is to taking the best aspects of multiple disciplines in order to help her patients.

From the owner: General Adult Psychiatry, Therapy, and Life Coaching. We can…read morealso support you with depression & anxiety, toxic relationships and marriage & relationship guidance.