There are two questionnaires that you have to complete every time before you have your therapy or…read more session. They are extremely repetitive. When requesting paperwork from medical records, it can take up to 30 days which is very inconvenient if you need it for something extremely important. There is absolutely no way to expedite the process. The psychiatrist I worked with was extremely helpful. She did the best she could with the resources she had. The therapist I had, wasn't a good fit, and I searched day by day for a new therapist, but they didn't have too many available options, considering my health insurance and the type of individual I was looking for. Thriveworks has a lot of rules set/policies for their workers. For example, if you plan on taking a leave of absence for work, the psychiatrist can only approve four weeks. If you are looking to get any sort of leave of absence, paperwork completed, I highly recommend to utilize your psychiatrist as your therapist cannot answer to or fill out certain, I learned the hard way. Your psychiatrist cannot speak to any sort of leave of absence until you have had for sessions with them. Thriveworks has been nothing but a headache for me, at one point, my therapist was doing more harm than good. Hence the reason for me searching for another.

This is the WORST company and customer service I have ever encountered. It took me an hour to try…read moreto cancel an appointment for a client that hadn't even been fully on-boarded yet. Now they keep sending me questionnaires and emails about "how was your appointment..." which we CANCELLED!!! Furthermore, they charged for the cancelled appointment, when it was scheduled within 24 hours of the appointment, therefore I COULDN'T cancel the minimum of 48 hours in advance. Instead of spending so much time on your tech and automation, perhaps you should invest in your customer "care" services!

My 2 yr old son was seen by Becca and Courtney for separation anxiety for several months. We loved…read morework with both of them and could not be happier with how much he has improved. Our families noticed a change in his behavior and were happy to see him less clingy. We worked with them in and out of the office and that was so helpful when we had questions and needed more help at home. They offered solutions and prompt responses via email and guided us on how we can help me at home. Separation anxiety is not only challenging for the child but, IMO also for parents esp. moms, or whoever spends the most time with the child. In this case it was me, and I def. learned a lot in terms of how to help him during those transitional phases although they were hard for me but Becca and Courtney's guidance put me to ease and helped us incredibly! All the staff on site is helpful and always willing to help! I would recommend this location for anyone seeking therapy services for their kids.

When you let your child go with someone for an hour or two a week, you want to have confidence that…read moreyou are putting them in the right hands. This is something I've never had to worry about with Emily (OT) and Ginger (Speech) at Southeastern Therapy for Kids (Near West End location). I have taken my 3 y/o son here for the last month or so and couldn't be more impressed. My son started seeing Emily for OT and is already making process with sensory-related tasks/eating. It's been incredible to be able to see changes already. In addition, my son recently started with Ginger to help further his progress in oral muscle development and speech. I have no doubt about the progress we will soon be seeing from his work with Ginger as well. What makes Southeastern Therapy for Kids even better is that not only do I love them, so do my kids. Both Emily and Ginger are kind, FUN, and know how to quickly build a rapport with a child. I've had my son come out of sessions with Emily in which she's got him to engage in different foods by utilizing play. She's even let him paint her face with yogurt. Just today, Ginger brought a speaker out into the waiting room to have a Baby Shark dance party...not just for my kids but for her and anyone else that will join in. They include my son's twin sister in sessions often, which is so incredibly thoughtful on their part because at three years old, it's hard to explain why her twin brother gets to go "play" while she stays with mom. Emily and Ginger work together and complement each other the way any team should. They work to meet any needs or concerns you may have and truly treat you like family. To be honest, I almost never write reviews but with Southeastern Therapy for Kids and what they've done for us in the matter of just a few short weeks, how could I not?

I love this office Dr Boutté. I've been seeing her for about a year and she's the best psychiatrist…read moreI've had. Always thoughtful, kind, and professional. I always feel comfortable talking to her. Thank you Dr Boutté!

My doctor is amazing and it was a quick intake last year and they have given me consistent…read moretreatment very much appreciate them

From the owner: At Dominion Care, Care is what we do. From children to adults, families to individuals, our…read morepassionate mental health care providers across the state of Virginia are backed by accredited, evidence-based, and innovative therapeutic services and education for children, adults as well as the families that care for them. Over time, services have expanded to include academic, emotional, and behavioral support in private and public settings; community-based mental health; care for those with intellectual and developmental disabilities; outpatient therapy, psychological assessments, psychiatric medication management, and substance abuse services, regardless of age.