I purchased an alternator for one of my cars at this location about 7 months ago. I ended up not…read moreusing it, but procrastinated on returning it, and let it sit in the trunk of my car for 7 months. Fast forward 7 months, and I finally decided to take the alternator back to advanced auto, hoping I could at least get a store credit. I called ahead and spoke to Patrick, to verify I could still return the product. He confirmed that I could for store credit so I made the drive to west palm beach from Boca raton where I live (the advanced auto parts store in Boca denied my return). Patrick was there when I arrived, and he kept his word, by accepting my return with no questions asked, and was even able to refund me in cash! I was so pleasantly suprised by the great customer service I had to write this review:) thank you Patrick!!

Disappointed at the way they handle my situation. They could not change my battery because of an…read moreaccount that is under warranty and the guy handling professional account in the back could not help me at all, not even give me option knowing that my car was outside the parking lot with a dead battery. 6/25 at 8:45am.

Asked to checkstarter, beard boy twice told 2 separate installs no start.told me it was good, took…read moreto Tires Plus for 40$ dia ,itwas bad. Auto Zone rebuilt worked perfect, SCAM or incompetance?

I first went to Autozone for a battery check and potential replacement. The employee there sighed,…read moreslowly went out to my car, took a quick look and said he couldn't figure out how to test it and that he had customers inside.... So I went down the street to Advance Auto where Hammie cheerfully and quickly tested the battery no problem, then advised me on a new one. He also advised me on a product for getting a stain out of my front seat, and it worked. What a difference in customer service!

Carl was so helpful! I needed to replace my battery, called a few times and spoke with the manager…read morebut the rain made it very challenging. I was able to stop in quickly and Carl was very helpful and assisted with a speedy battery replacement. I will definitely return for any further car needs I may have!

This location on Palm Beach Lakes Blvd surprised me with the unprofessional response of the lady…read morestaff member that was working on 10/17/22 around 5 PM. She was complaining about lunch and not being paid for being in the rain. Though I had a battery and alternator issue, I walked away and risked driving to the Okeechobee store which had better service and made me feel like a valued customer. Thank you to the young man who walked out to help me with my battery.

Bennett is the best! Always helpful, quick and they get it right! Plus if you ever have an…read moreissue with something, thy take great care of you!

Quality service and convenient online records to track what your vehicle had done. Transparent…read morepricing.

Excellent shop!!! I brought my 2020 BMW X3 for rear view camera and other few things and they did…read moreexcellent job. Good communication and good quality work. Definitely coming back again.

Needed to change a light in my car. Luis was amazing and very helpful, thank goodness, because the…read moreother 2 knuckleheads working had no idea what they were doing. They told me the wrong light and were not helpful at all. But Luis saved the day, and was very kind and patient with me.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Just Received a Very Hard To Find Acura A.C. Compressor. The Part is Absolutely Perfect…read more Thank You, Marilyn in Tennessee P.S. : The Price Was More than Fair. Never Hesitate to Buy From Rocco's

Great place to get your car parts cheap in price not in quality. .. very helpful and fast service…read more If you know what you are looking for they will help you find it.

Battery was temporarily installed incorrectly by their technicians (reverse polarity during…read moreservice). Right after leaving, my car wouldn't start. An electrician later confirmed a blown main fuse consistent with an electrical fault during installation. We returned to the store and they denied everything. Very disappointing experience for a basic battery installation service.

David the "Customer service rep" is ignorant, rude, unprofessional, and disrespectful. I called…read moreabout a gas cap and was told it was there. When I showed up it was not. I then called a few weeks later and asked for a different part and was told it was there. I asked if they could double check and I was told it was there again without him checking. Meanwhile other places are perfectly fine doing so. I decided to get the park from a closer store and when I got there it was the wrong connection for my vehicle. I called the store and David picked up again. He asked if I was the same person from earlier and I said yes because I thought he was trying to help me. I asked he could check a specific connector and I was told to check myself online. I went to the store and when asking giving the part number, David said "oh, so your miss ___" and started to talk down to me. He said that the parts online match what's in store and I can check the connector online. I told him what happened previously and he did not respond to me but turned to my boyfriend and addressed him kindly. The part was luckily correct but when David went to check for it, it was in the wrong spot and he could not find it. He continued to speak down to me with no response from me. He said "I don't want this girl to be angry" multiple times. I ignored him, payed and while leaving I was told "I'm glad you're finally happy this time." Again, I have not said anything since he came back with the part. David was extremely respectful to my boyfriend and answered all his questions but was hostile with me. I was nice on the phone and can only think that he has a problem with women. This was an awful experience that will sit with me every time I enter an AutoZone. Is disappointing he is a 'customer service rep.'