They are professional and friendly. I always feel completely confident in everything I need…read moreaddressed with them. They always make time for me and take the time to explain things. I would 100% recommend them for your auto needs!

Let's start with a fun fact. I am an educated man and before you accuse me of being Braggadocios,…read moremy college history applies to this review. I hold 3 STEM degrees with the first of which being as a Digital Audio and Video Engineer. You would think with that background, I would do my own car audio, but it's a different discipline. I can remix the hell out of your favorite song, edit a video worthy of a Marvel movie and acquire a satellite signal, but I don't have a clue about this area of electronics. For the past decade, my car stereo has sounded terrible. Since CarToys did the original installation 12 years ago, I assumed they would be the perfect choice to restore it to it's original glory. Unfortunately, over the past decade, I have spent between 6-8 hours in each of CarToys locations including Southcenter. Federal Way, Bellevue, Issaquah, Totem Lake and Burlington. With each visit, I was sold more equipment without any improvement in fidelity. Feel free to check my review soon, I will be updating each of those locations with my personal experience. Realizing I needed to step outside of the box, I thought I would try the south sound since everything from between south Seattle and Bellingham had failed me. I called a place in Lacey based on positive reviews. I won't name them, but when I explained my situation, they told me they were busy and couldn't get to me for 4-6 weeks, believing they were the best choice, I agreed, then they revised their position to, We'll only do the work if you purchase product from us. I advised I already had the gear for the job, so I wouldn't be buying anything from them, except labor. At that point, they referred me to two local shops, one in Lakewood and Waves. When I asked which shop they recommended most, they advised the Lakewood shop. When I called Lakewood I got the same attitude. It started with we're busy and it will be a while and when I agreed to the wait they changed their tune to, we'd rather not work with customer supplied equipment. So finally, as an act of desperation, I called Waves. They really didn't want to quote or accept the work without seeing it, but I explained I was in Seattle and didn't want to make a dedicated trip for something I thought was simple. I advised I thought my system was out of phase and if it's not out of phase, I have replacement amps to solve the frequency issue. They agreed to do the work, but were also busy, so it took nearly a month to get in. I made the drive today and met Shop Owner, Jeff. Intelligent, easy to understand straight-shooter, that demonstrated a clear desire to ensure my satisfaction in service. He asked questions, gave updates and also got approvals on his approach. In the end, the issue was exactly as described, the system was out of phase. This is why you use experts. There was a time, I think, when at least the shop manager at CarToys was wise and assuming they blessed all the work that left their shop you could be certain you got what you paid for, but since CarToys restructured those roles to be commission based, that is why their solution is always to sell you something. Here is the deal. There is more profit in labor than product. Rather than selling me marked up merchandise that I don't want or need, provide quality, efficient labor. I couldn't be any happier with Waves and their positive reviews and scores represent the service they provide. Yeah, it was an hour each way from Seattle, but I don't regret it, and any audio needs I have, Waves will be my first call. Everyone there was professional, courteous and pleasant. And at no point, did I believe I made the wrong choice coming in.

Can't say enough great things about these guys! I had great service here that went above and beyond…read moreand both brothers were so helpful and accommodating. Job was prompt even though they looked busy, and came in under quote, which I already thought was reasonable. After, they took the time to talk to me and give me helpful, straight-forward, honest information and make specific recommendations for next steps for things their shop doesn't do. Just a great experience overall, I would recommend them to anyone and though they're not the closest location to me, this will still be my number one place to go next time!

I had Olympia Audio install a remote start, back up camera and audio system. They did an amazing…read morejob and laid out the whole cost of the work before hand, no surprises and very reasonably priced. Also very helpful and patient when I have had to call with some questions. I would highly recommend this business for all your audio needs. They have all my business.

Chris does AMAZING work. No job is too big and no job too tough! He will always listen to what…read moreyou want and will completely exceed your expectations. If you want something solid done by someone who not only is extremely apt and talented at what they do, but live and breathe what they do, make sure you find your way to Grays Harbor Audio Works. You won't be disappointed!!

From the owner: We specializes in Car Audio and Video systems and sales and installation of CB, VHF and Marine…read moreRadios. We also do Smart Start interlocks!!

Got my bike back today from having a new Diamond Audio sound system installed by Rainier Audio. Let…read moreme tell you the "Honest to GOD" truth - they surpassed all my expectations. This system is absolutely amazing. Crystal clear sound and very very LOUD. I relived a childhood memory of Christmas morning running to the tree and finding a brand new bicycle. I just cant say enough about these guys. Service was phenomenal, price was reasonable and the communication before, during and after the sale and install was excellent.

Could not be more pleased with my experience at Rainier Audio. I walked in not really knowing what…read moreI wanted for my truck, all I knew is that I wanted it to sound clean but still hit hard. The team designed a system for me and scheduled an install. Service was quick and the quality is top notch. It's been a couple of months now and I'm still just as stoked as the day it was installed. The fit and finish is perfect, the sound quality is phenomenal and everyone at the shop was so welcoming and friendly. I cannot recommend them enough, definitely the best shop in the area with incredible customer service. Looking forward to taking more vehicles to them in the future!

I recently had my dash cameras installed by Audio Northwest Car Stereo in Lacey, WA. I can't…read moreexpress enough how happy I am with the whole experience! From the moment I walked in, the team was super friendly and professional. They installed the cameras beautifully, making sure to hide all the wires and cables, so my car looks neat and tidy. I found the dash cameras to be easy to use and very affordable, especially since I wanted a high-quality product that fits my budget. I also wanted cameras where I could transfer the recorded videos to other computer devices, if need be. Well, a few weeks later (after installing the dash cameras), I was involved in a car accident. After reporting the accident to the police, I contacted Jesse and Jay at Audio Northwest Car Stereo for help with the insurance process (as I feared that the other driver had badly damaged the cameras in my car, and I thought that the cameras did not record the accident, I was wrong.) The cameras did record the entire incident. Jesse and Jay were fantastic! They really went out of their way to guide me through everything! Long story short, once the car insurance companies involved received a copy of my recorded car accident video, immediately the insurance companies worked diligently to resolve all of my concerns quickly. I swear by my dash cameras!!! Highly recommend Audio Northwest Car Stereo at 4708 Pacific Avenue SE, Suite A, in Lacey for all your audio needs! They have always provided me with consistent outstanding customer service and I love their dash cameras! Thank you Jesse and Jay! You guys are the best!

This business is AMAZING!!! Jesse and Jay are professional and super friendly. I had a complicated…read moreignition lo Jack that made my car very complicated to start sometimes. It took them a little less than an hour and they quoted me less than anywhere else and got the job done right.

Worst place you could ever go for stereo systems for your car, rips you off severely overpriced…read morewith cheap stuff like (JBL) that's not even worth the price he is asking (40,000 or higher) if you specialize in stereo gear, don't go to this person because they don't specialize in it at all and they do their work so fast, there's a whole crap load of errors in placement, positioning, gaps, noises ( rattling) that weren't there before! Do not recommend this company. It's not worth your money . Go to somebody else, anywhere else besides this place for a good high-quality speaker systems. Over priced and cheap gear sold here.

Our car's reverse camera wasn't working and Mike was very quick in diagnosing the issue to the…read morepower connector. He replaced it and we got a working camera. Thanks so much!

I just went in to get the front windows tinted and ended up getting the whole car covered with…read moretheir ceramic tint and the car looks sweet. They do great work, this is the 5th vehicle I have had tinted at Foss. Good people and good work made for a good day.

These guys get 5 stars from me. I went to another place to check out upgrading my husband's sound…read moresystem for his car for Xmas. Glad someone suggested them, Brad made it easy for me. He suggested what I could do, provided two estimates, didn't try and sell me more than I needed, and quoted what I thought to be a decent price. We got a date set easy for the installation and the service so far has been great. We look forward to bringing them future business. Thanks Brad!