While at the Centralia Napa auto parts today, my husband and witnessed what we were told was the…read morestore manager NOT wearing his mask. The other two staff at the counter were but he walked from the back and sat at his desk with no mask on. He also walked around the store with out a mask on as other customers came into the store. He sound very rude and short with one of the staff members.My husband had said something to one of the counter staff and with out even looking up or acknowledging anything he made a snarky comment to my husband. If we weren't already in the process of checking out my husband said we would have left right then. How do you expect your staff to follow the COVID precautions while the store manager doesn't and talks rude to the staff while customers are in the store. We will be taking our business else where.

Jason the manager was very helpful with my brake system.His crew is awesome.I would recommend them.read more

Awesome customer service, nick was amazing at helping us out with some headlights for my son's…read moretruck. Appreciate all the employees who helped us get what we needed and back on the road!

some worker was yelling at there coworker and me as a customer don't appreciate a man doing his job…read moretrying to provide for his family getting yelled at for picking up oil they guy was yelling at him saying "put that down" and the coworker said okay and it was just very sad to see no one should be getting yelled at like that, very disrespectful

A major part on my truck broke on the way to work, they were able to get me in the same day! They…read morewere straight forward set a fair price and they will be my permanent mechanic!

I recently brought my 2016 Ford Explorer to Hag's for repair as the air conditioning quit working…read more Mike and Wade diagosed it and had to replace the condenser. It was a time consuming repair but they did the job promptly and I am very pleased. Hag's has been the primary "go to place" for all my automotive needs, repairs, servicing , etc. They always to the extra mile to ensure we are satisfied. They are honest and don't attempt to "run up the bill". I highly recommend Hag's Automotive.

Recently, Aaron put in an aftermarket backup camera on my 25 year old truck. He did a great job,…read morebut when we were driving it, I noticed the lights around the camera were on all the time, not just when backing up when the camera was on. He got the truck right in after I called him and fixed the issue, no charge. I would definitely use this company again! Very knowledgeable and great service!

Was called to do some rubbish removal for THUNDER AUTOSOUND. Great company and owner to do business…read morewith. Very understanding and easy to work with. Was glad to do business with them. Thank you for having a dry building to work in on this day....

The expensive Pace Edwards roll top is a is nice as long it is working. There are plastic pieces…read moreinside the front box that broke in mine after less than a year and when this happened the auto retraction no longer worked. Without the auto retraction it is a hassle pushing the top open. You will get no help from PE to get a replacement top or a repair. Worst customer service I've experienced.

Junk do not buy. I bought an electronic cover for my 2018 ram 2500 and it has never worked right…read more It opens while I drive and I have to pull on it to get it to close all the way. I've tried to call their tech support and they are impossible to get a hold of. SAVE YOU'RE MONEY!!!!!

I can't take my windshield apart so I went back and they did it for me. Yay!! they always willing…read moreto help especially for women's.

Revised from a previous 4 Star review. We ordered headlight assemblies and were called to let us…read moreknow they were in. Headed up to pick them up and upon arriving we were told they didn't know what we were talking about, they didn't have any assemblies or any headlight parts ordered for the day. My son headed back home and I called and spoke to the asst mgr to ask him to check on it. 2 minutes later he said they have them and we can come back in to pick them up. Absolute left hand not knowing what right hand is doing which wastes everyone's time. We previously had pretty good service there and I would have left the review at 4 stars. Except, during my call I mentioned all of this and the asst mgr didn't even pretend to care about the feedback. He said "well, he's got them now so..." Yes, we have them and won't be coming back for anything else. They would have let us leave just after calling us to come in to get parts we ordered and paid for only to send us home because they can't communicate internally.

Over priced compared to other parts stores in the area. and the people have awful attitudes there…read more Too many other places to buy parts from to go through the agony of walking into this place

From the owner: Established in 1945…read more NAPA Auto Parts - Wilson Parts opened our doors with our Chehalis location in 1945. We have continuously supplied our do-it-yourself customers with quality parts and ASE-Certified direction on their projects. With over 70 years of customer service under our belts, NAPA Auto Parts - Wilson Parts is your trusted shop for your auto part needs, stop in today at our conveniently located shop in Rochester. Stop into our original home location in Chehalis. And we’ll take care of you.