The staff and doctors of this clinic are the best! They are all knowledgeable, friendly, and…read morecompassionate! The doctors talk to you not at you, giving you options and information. Each person adds a personal touch - a note about your pet - a call checking on your fur baby after surgery - emails with the latest news - and a handy phone app. They are currently expanding and remodeling in order to provide even better services. So glad we made the switch to this clinic!

I had a disappointing experience at Sooner Veterinary Hospital in Norman as a new patient…read more I called that morning to make an appointment for my miniature blue merle Australian Shepherd because I believed she may have injured her leg after jumping off some stairs. Since we had recently relocated to the area, I understood there would be new patient paperwork to complete, so we arrived around 2:10 PM for our 2:30 PM appointment. When checking in, I informed the receptionist that I had accidentally left my dog's medical records at home. Before I could ask whether they could contact her previous veterinarian, the receptionist responded in what I felt was a defensive and rude tone, stating that they would need the records. It left me feeling as though she doubted that my dog had received veterinary care before. I gladly provided the name and location of our previous veterinarian so they could obtain the records. A few minutes later, we were taken to an exam room where a staff member gathered my dog's information, scanned her, and took her temperature. About 20 minutes later, she returned and told me the veterinarian was still busy and would be with us shortly. More than 30 minutes after our scheduled appointment time, the next interaction was not with the veterinarian, but with staff asking us to move to a different room because they needed the larger room for a bigger dog. This was frustrating because we had already been waiting well past our appointment time. Had the veterinarian seen us closer to our scheduled appointment, this would not have been an issue. If the larger room was reserved for larger patients, it would have made more sense to keep us in the lobby until an appropriate room was available. My dog was calm, quiet, and lying beside me the entire time, so being asked to move rooms after such a long wait felt unnecessary and inconsiderate. At that point, I informed the staff member that we would be finding another veterinary facility. What disappointed me further was that no one attempted to address my concerns, ask us to stay, or explain the situation. Instead, we were simply allowed to leave after spending our time waiting without ever being seen by the veterinarian. My pets are family, and the way they are treated matters greatly to me. If this is how new patients are treated, I am actually glad I experienced it at the beginning rather than after investing years into establishing a relationship with the clinic. Overall, I left feeling like we were treated as a lower priority because we were not established patients. First impressions matter, and unfortunately this experience did not make me feel welcomed, valued, or respected as a new client. Based on my experience, I would encourage others to carefully consider their options before choosing this facility.

Made themselves available to see my dog Lily after a single phone call. All emergency vets were…read moreclosed and other clinics couldn't see her on short notice. The receptionist was extremely kind and expressed concern for Lily. Once we got there, the staff was very welcoming and made us feel right at home even during a stressful situation. Pricing was extremely reasonable too!

Very friendly, helpful and reasonable prices. Have taken all my pets here for years. Wouldn't go…read moreanywhere else

I've been bringing my pup here for a little over six months, and every visit has been a great…read moreexperience. The check-in process is consistently quick and efficient (which, if you've ever wrangled an anxious pup, luckily mine is all of 13 pounds, in a waiting room, you know is a gift). We are normally taken promptly back by Emanuel, who sets the tone with professionalism and kindness. Dr. Fritzler is thorough, patient, and never makes me feel rushed. He answers every question I have, even when I ask the same one multiple times in slightly different ways (purely for research purposes, of course, not because I'm not understanding). As someone who's mindful of costs, I really appreciate that recommendations are practical and tailored to my budget without compromising care. Having visited several veterinary offices over the years, this one stands out as especially welcoming, efficient, and genuinely dedicated to the well being of the animals they treat. My pup maybe anxious going to the vet, but Dr. Fritzler has won her over.

They do not care about your pet, they just want money! Don't go here. We put up with their high…read moreprices for years, then our aging pet needed his medication and they wouldn't refill it.

i LOVE this place! The staff is so kind, thoughtful, and helpful. I specifically want to shoutout…read moreto the vet tech Lovey, she is so kind and gentle with my cat!

They took me and our 16-year-old, always indoor kitty in with open arms. They were very thorough…read moreand gave me straight-up options at what she had. I felt very comfortable with the veterinary doctor and the staff. They were all wonderful, kind, and understanding of our love for our pet. I have recommended them to my friends and relatives.

Absolutely wonderful first experience here this week!…read more They were able to fit my baby hippo/canine Lola in last minute and took SUCH great care of her as she was in excruciating stomach pain. We really appreciated the above-and-beyond kindness of all of the staff and particularly Alyssa and Dr. Emmett who helped us so much in diagnosing & treating Lola's digestive issues. Very very highly recommend this practice!

Hmmm...what could improve? Their functional knowledge in animal medicine, compassion, and…read moreintegrity. They misdiagnosed my cat with feline leukemia, and acted like I was lying when I told them he was never around other cats and was strictly indoors. When my new vet asked them for his records, they denied having any records for him in their system. I believe this is because I told them exactly what I thought of their business before leaving for good. My new vet retested my cat, and he was negative. She also explained exactly what causes a false positive. It was an error made at McGee Street. This is only one of several problems I had there. If you are I able to, I recommend playing nice with this place until you've paid and you have your pet back. Ask the receptionist for their records before letting them know you are taking your business elsewhere. That way you have a copy in case they "disappear from the system." That's exactly what I did, and I am very grateful for it. Oh, and everyone else here is right. They overcharge for their services and rarely include everything in their itemized quotes.

One of the best most experienced veterinarians in Norman! Dr. Harrington is excellent with all the…read moreanimals and she has given back to our community for over 30 yrs!

Dr. Harrington and her staff are truly a gift to Norman. I recently sought her assistance with a…read morevery sick critter. Her knowledge and expertise on such a wide range of animals is impressive. Gleaning the titles of reference manuals behind the checkin desk, I observed books for everything from snakes to pigs and everything in between. But mostly, I wish to note, her kindness, as well as her willingness and ability to explain complex topics in lay terms. Her staff are equally helpful and kind! This review, courtesy of Amigo!

They got my dog in same day we were in need as an urgent care visit after he got into a dog fight…read morewith our foster. They took amazing care of him and the vet even called to check on him the following day. They gave us calming meds for the day he needed his stitches and drain pulled. The staff went over all our care and price options with estimates so nothing was a surprise. They are so kind and caring!

I liked this place. I however ran into a problem…read more I went for my cat. Is allergic to flees and the only thing that helps is oral meds. In order to get the medication's that last longer than five days you have to have a prescription. So when I was given the prescription and told to go online to purchase it as they didn't carry it in office, I tried to do so. I tried several places and all require either a written prescription mailed to them, which takes a long time (multiple weeks) or the vet can just call them and approve it. The vet would not call them and approve it. They said they've had difficulties in the past with chewy. I called and tried to talk to chewy about it and got right in to speak with a pharmacy tech no problems at all. So now I'm having to wait while my cat suffers.

We are forever grateful to the team at Veterinary Emergency Referral Center--they truly saved our…read moredog's life. From the moment we walked in, the compassion and professionalism of every staff member was evident. They went above and beyond, even helping us find a surgeon to perform a critical surgery for our dog. Both veterinarians we worked with were absolutely fantastic--thorough, empathetic, and clearly invested in our dog's well-being. They went out of their way to make sure our pup was comfortable, and it meant the world to us. I felt completely at ease leaving him in their care, knowing he was in the best hands. The entire staff showed us such kindness during what was an incredibly difficult and emotional time. There aren't enough words to express how thankful we are. They made an overwhelming situation feel a little less heavy with their warmth and support. We will never forget the care they provided to both our sweet pup and to us. Thank you from the bottom of our hearts.

These people told me I would be getting ashes back but when it came time to pick up my dogs ashes I…read morewas told they didn't save her ashes. I have called several times to talk to the manager person with no return call I have sent an email to the manager person with no response. WHAT DID YOU DO WITH MY BABY DOG

I brought my dog in because I was confident he had a piece of broken glass in his paw after someone…read morebroke glass in my house. He was in extreme pain and wouldn't let me touch his foot, and with his hairy golden doodle paws it was hard to see deep between the pads. The vet dismissed my concerns, insisting it was some sort of impact injury and convinced me to pay $200 for X-rays that showed nothing. They sent us home with pain meds, but when I trimmed the hair and carefully examined the paw myself, a piece of glass fell out, exactly what I suspected from the start. I feel misled, overcharged, and very disappointed in their unwillingness to listen to the pet owner. They also refused a refund after I politely brought my concerns to them the following day. They were not empathic toward how I felt about the situation at all and blamed me because I brought him in on short notice. I was under the impression all customers would be treated the same no matter when they brought their pet in. I wish I could give zero stars.

Worst vet clinic, lack of treatment. Horrible staff and lack of communication within the staffread more

Eastmoor is the best vet I have had in my 45 years of having fur babies. Dr. Neely is always…read moreamazing and the rest of the staff treat us and our little dude like family. They can usually get us in fairly quickly, especially if there is somethings weird going on with our pet. The other vets here are also wonderful. Their prices at Eastmoor are also very affordable. I would highly recommend them and would trust them with my little guy's life.

We had to put the big baby down and they were so compassionate and warm and comforting. Thank you…read moreso much for all you did for my family and the sad time. Call Maverick.