Made themselves available to see my dog Lily after a single phone call. All emergency vets were…read moreclosed and other clinics couldn't see her on short notice. The receptionist was extremely kind and expressed concern for Lily. Once we got there, the staff was very welcoming and made us feel right at home even during a stressful situation. Pricing was extremely reasonable too!

Very friendly, helpful and reasonable prices. Have taken all my pets here for years. Wouldn't go…read moreanywhere else

Absolutely wonderful first experience here this week!…read more They were able to fit my baby hippo/canine Lola in last minute and took SUCH great care of her as she was in excruciating stomach pain. We really appreciated the above-and-beyond kindness of all of the staff and particularly Alyssa and Dr. Emmett who helped us so much in diagnosing & treating Lola's digestive issues. Very very highly recommend this practice!

Hmmm...what could improve? Their functional knowledge in animal medicine, compassion, and…read moreintegrity. They misdiagnosed my cat with feline leukemia, and acted like I was lying when I told them he was never around other cats and was strictly indoors. When my new vet asked them for his records, they denied having any records for him in their system. I believe this is because I told them exactly what I thought of their business before leaving for good. My new vet retested my cat, and he was negative. She also explained exactly what causes a false positive. It was an error made at McGee Street. This is only one of several problems I had there. If you are I able to, I recommend playing nice with this place until you've paid and you have your pet back. Ask the receptionist for their records before letting them know you are taking your business elsewhere. That way you have a copy in case they "disappear from the system." That's exactly what I did, and I am very grateful for it. Oh, and everyone else here is right. They overcharge for their services and rarely include everything in their itemized quotes.

i LOVE this place! The staff is so kind, thoughtful, and helpful. I specifically want to shoutout…read moreto the vet tech Lovey, she is so kind and gentle with my cat!

They took me and our 16-year-old, always indoor kitty in with open arms. They were very thorough…read moreand gave me straight-up options at what she had. I felt very comfortable with the veterinary doctor and the staff. They were all wonderful, kind, and understanding of our love for our pet. I have recommended them to my friends and relatives.

I've been bringing my pup here for a little over six months, and every visit has been a great…read moreexperience. The check-in process is consistently quick and efficient (which, if you've ever wrangled an anxious pup, luckily mine is all of 13 pounds, in a waiting room, you know is a gift). We are normally taken promptly back by Emanuel, who sets the tone with professionalism and kindness. Dr. Fritzler is thorough, patient, and never makes me feel rushed. He answers every question I have, even when I ask the same one multiple times in slightly different ways (purely for research purposes, of course, not because I'm not understanding). As someone who's mindful of costs, I really appreciate that recommendations are practical and tailored to my budget without compromising care. Having visited several veterinary offices over the years, this one stands out as especially welcoming, efficient, and genuinely dedicated to the well being of the animals they treat. My pup maybe anxious going to the vet, but Dr. Fritzler has won her over.

Worst experience ever! Have been using Rose Rock (mainly for boarding) for several years but will…read moreNOT be back. Dropped our dogs off for boarding and on Day 6 they call to tell both of our dogs are infested with fleas. Not only that they suggested we have our home fumigated due to the excessive amount of fleas. We DO NOT have fleas now nor have we ever. We also use another vet who just saw the dogs 2 weeks ago...did an exam and rabies. No fleas/flea dirt was seen then. There are no fleas in our car from transporting nor any fleas on us. Both dogs are now coughing their heads off so we are heading to the emergency vet to see if they have kennel cough or physical damage to their throat.

If you go there for an emergency, don't expect much. They diagnosed our son's dog with Parvovirus…read moreafter we advised them she ate rat poison. They insisted on a $1000 down and treated for parvo after 48 hrs finally did the x-ray to find internal bleeding (from rat poisoning). She died as one would expect. This beautiful pup might have been saved if the would have listened at the beginning to treat for poison first. After finally pumping her stomach they found the green slime (rat poison). Just maybe she might have survived if they would have done this first instead of being so tunnel vision on Parvo... Not only had this pup had her vaccines for Parvo, we have three other dogs at home. Have raised endless litters of puppies and never once had any Parvo over 25 years on this property. I would say they are incompetent at best. They took no responsibility for their fuck up and expected money $$$$. Don't put your trust in them to listen or have your best interest at heart. A pet is dead due to malpractice.

I had a good experience. They got my pups in there quickly. But boy you better be prepared for the…read moreprice. Especially for the flea treatment Bravecto. 432.12 for 4 pills. Ouch My mistake I should've asked for pricing. And it was interesting they gave me a price between a $170 to 680 for teeth cleaning. That's a huge difference. Spayed experts total 235. All I'm saying know what your getting yourself into. I gave a 3 star for getting us in quickly and their kindness. Loving parent

Called to schedule my dogs their proheart 6 vaccine and the secretary argued with me over the phone…read moreand wanted to charge me for extra services that was not needed.

These jerks deserves zero stars. I had to have my baby girl put to sleep because of her heart…read moregiving out. They wanted to charge me an extra $70 for me to be in there when they put her down, I was told they would sedate her then put her down but today when I went to pick her up I was told when the owner is not present they do what they call masking and sometimes it can cause pain to the animal, but when I checked around other vets told me they don't charge extra and the encourage the owner to be present, because not only does it make the pet more comfortable it also helps the owners with the final goodbyes. So DON'T TAKE YOUR PETS TO THESE AHOLES

We're from San Diego and were visiting family here in Oklahoma when we had to go to Banfield Pet…read moreHospital in Norman on February 5th 2026-Address: 660 Ed Noble Pkwy Norman, OK 73072 United States to get Xanax (alprazolam) for my dog Stori's flight home because of how severe her anxiety was on the way there. Our primary vet told me to see a local vet and specifically ask for this medication due to not being able to help across state lines. I brought all of Stori's records and explained the situation thoroughly at the appointment. We saw Dr. Elizabeth K Steiger. She seemed understanding, but still pushed trazodone and gabapentin, which is what we used on the flight there and it did nothing. I explained again why my vet told me to ask for Xanax (alprazolam) and how severe the situation was, and that this was the best option to get Stori home safely. She then said, "Oh okay, great, let me go make sure we have that in stock for you." She came back out with a bottle and said, "Here is your Xanax (alprazolam)." Without double-checking the bottle, I was so relieved that I said thank you, paid for the visit and the medication, and left. When I got to the car with Stori, I looked at the bottle and realized it was Prozac (Reconcile). Prozac (Reconcile) is a daily anxiety medication that can take weeks of daily use to see results and is not used for severe panic. This was not the medication we discussed or what I was told I was being given. I went back inside and told the receptionist there was something wrong with my prescription and that I was told this was Xanax (alprazolam) but I was given Prozac (Reconcile) instead. His demeanor completely changed. He looked at the bottle, pushed it back toward me, and said, "This is dog anxiety medication." I told him, "I understand that, but this is a daily medication that takes weeks to take effect and is not used for panic. This is not what the doctor told me she was giving me, and I need this fixed." He rudely said he would go get the vet. When he came back with her, she said, "This is dog Xanax (alprazolam)." I told her, "No, this is Prozac (Reconcile) It is not used for severe panic, it takes weeks to kick in, and it is not the medication we discussed or what I was told I was getting." She continued trying to insist that this medication was Xanax (alprazolam). She finally admitted, "Well, Xanax (alprazolam) requires a written prescription to a pharmacy." So they lied to me--gave me a completely different medication and tried to pass it off as Xanax (alprazolam) to get me out of the clinic instead of being honest. I told her, kindly but firmly, to please write the prescription. She kept trying to make excuses not to. I brought up my primary vet and all the records I had brought explaining Stori's medical history and this situation, and asked if my primary vet needed to contact them directly. She got very defensive and immediately said, "No, no, I'll write it," and then wrote the prescription. I was able to get the medication my dog needed, but I would not recommend this vet. If I could leave zero stars I would.

Great nurses and doctors! They specialize in preventative care "year round care" for your pets at…read moreaffordable cost.

We are forever grateful to the team at Veterinary Emergency Referral Center--they truly saved our…read moredog's life. From the moment we walked in, the compassion and professionalism of every staff member was evident. They went above and beyond, even helping us find a surgeon to perform a critical surgery for our dog. Both veterinarians we worked with were absolutely fantastic--thorough, empathetic, and clearly invested in our dog's well-being. They went out of their way to make sure our pup was comfortable, and it meant the world to us. I felt completely at ease leaving him in their care, knowing he was in the best hands. The entire staff showed us such kindness during what was an incredibly difficult and emotional time. There aren't enough words to express how thankful we are. They made an overwhelming situation feel a little less heavy with their warmth and support. We will never forget the care they provided to both our sweet pup and to us. Thank you from the bottom of our hearts.

These people told me I would be getting ashes back but when it came time to pick up my dogs ashes I…read morewas told they didn't save her ashes. I have called several times to talk to the manager person with no return call I have sent an email to the manager person with no response. WHAT DID YOU DO WITH MY BABY DOG