I don't even know where to begin... I am so upset and disappointed we've came in shortly after…read morebeing engaged to customize a new engagement ring and wedding band. If I could go back in time I definitely would have went somewhere els.... I mean I'm literally in tears.... Issue after issue after issue. wrong size band wrong size gem, can't figure out how to properly customize a ring but measuring and getting what I want. finally a more experienced jeweler in the sprite measured the diamond going down the sides and for how far and we ordered what I can pay they finally got it right but it won t even arrive on time for our wedding... the diamond on the engagement ring fell out after only wearing it for 2 months. I mean planning a wedding is stressful. Rarely is picking out the ring the stressful part and this has been hell. I am not one to complain But I'm just really really really disappointed from start to finish. I would do anything to go back in time and go elsewhere. not to mention I'd we did it would probably be half the price. i mean we've paid thousands only to have to go buy a wedding band else where anyways to use for the ceremony?!?! When I expressed the way I was feeling I did not feel heard at all.

Had s beyond stellar experience looking for wedding rings for my fiancé and I today. Our…read moresalesperson, Crystal, and the entire staff went out of their way to make us feel welcome. I just moved to the area this summer from the other side of the cities, and had been a long term customer of another jeweler. After my experience today at Loch I think i've found my new preferred jewelr... and this one is much closer to home! Even better yet is that they're a small business. I LOVE supporting these key members of our community. Thanks!

Great store with quality jewelry. Good staff to help you with special items. Easily located right…read morein the center of town. Beautiful diamond pendants.

I brought a bracelet into have a crack repaired and they soldered two of the links together and…read morebroke the other side of the bar that was already cracked and didn't fix it. The repair job looks awful. I have had the same thing happen here with my wife's ring and they told me to bring it back to make it right and they made it worse they told me to do the same with the bracelet however I am not going to let them damage my jewelry anymore. Do not go here for repair work.

Very friendly, helpful staff. Always willing to help out, answer questions, and show watches and…read morejewelry, with no pressure.

JBH used to be the best watch dealer in the Twin Cities. They were acquired in 2021 and lost a lot…read moreof what made them special, such as a robust used & vintage watch section, their own Youtube channel about watches, and the historic flare of the old downtown location. They still have very friendly & knowledgeable staff that let's you browse and try on and are one of the only authorized Omega dealers in town, but have otherwise become more like "Watches of Switzerland".

They claim to repair watches but I brought in a nice Invicta diver watch that needed a band repair…read moreand new battery and they just told me "we don't work on those". So if you have a watch needing repair, call ahead to see if they service that brand to avoid wasting a trip! I know it's not a $1,000 watch but still pretty decent brand and they wouldn't even look at it.

Small shop but surprisingly variety of high quality and unique jewelry selections. Friendly and…read morehelpful associates. I love my unique quartz stone necklace. Thank you!

friendly and great service! the best i have had at any jewelerread more

I would definitely recommend Miller's Jewelry for your next purchase or repair. Staff members are…read moresuper friendly and helpful. I've brought my ring in a couple of times now for repair and cleaning and they were able to appraise my ring as well. The repair team is amazing! They catch everything and they always make sure you're satisfied.

We came here because my son is looking for some vintage lead soldiers…read more We have been here multiple times and have never had any issues. As we were downstairs looking around, one of the ladies (short hair and striped top) came down and ducked around the corner watching us. I knew what she was doing but chose to ignore her hoping my kids wouldn't know what she was doing. We did find 3 lead soldiers and asked for help, the ladies at the counter told is they would be right with us. We stood there for about 5 or more minutes until someone finally came to help us...apparently they all needed to help one customer. We bought our items and left. My two kids pointed out in the car to me that they knew the lady in the striped top was watching us. There were plenty of other customers also shopping but she decided to follow and watch us. No thanks. This is the last time we'll ever come here. There are plenty of other antique shops around that don't do this to us. We love antique shopping. It's sad too, as we live in Elk River.

I love how people give this 3 stars but then say how they have everything. I give it 5 because they…read moredeserve it. Yes, its managed well and the people working there are all kind and helpful. The three levels are laid out well and you are not cramped walking through there. Never an old musty smell or tons of junk. I have bought many things here over the years from old fireplace mantles, to upcycled gifts, a midcentury drink cart, Vintage Pyrex, and even Cutco knives. I love this place and every time I am up in Elk River i make sure to stop in!

If you desire an educated and patient sales associate to guide you along before you make that once…read morein a lifetime purchase you will find them here. No question is a stupid question and they will take whatever time is needed to help you feel comfortable before you are sure about your purchase. You can make an appointment or just walk on in.

From the owner: Gunderson's sits on a rich and diverse foundation of experience in the diamond industry for more…read morethan 2 decades of involvement in every facet of the business! We specialize in diamond mining, diamond cutting, jewelry design, and jewelry production. Our knowledgeable & friendly team considers diamonds more than just a business, it's their vocation. At Gunderson's, our service is unmatched, our value is unparalleled, & our prices are fantastic!

Been to this store 3 times in my life and each time they have followed my husband and me around as…read moreif we were stealing something. Every time. Barely even say hello when we walk in and then just start following us around immediately. Today I was over it and after my husband said hello to the woman following us and she still just stood there staring at us so I asked if we were in her way. She said "no, just watching"!!! Never stepping foot in here again and will recommend to everyone I know to never even think of considering this store. It should be an option to give negative stars. What a dump.

Lot if items to choose from. Don't forget about the basement as well. Super friendly staff and very…read moreknowledgeable as well. Highly recommended!