I skimmed over these bad reviews and see they are quite old. I have been several times in the past…read moreyear, and I can say they have wonderful, friendly office staff. Clearly there have been some changes. As for wait times, for a full exam my waits have been about 2 hours. I just bring water and snacks and a kindle so I can enlarge the print and read while I wait to see the doctor. The wait can be unpredictable because they work in patients that have sudden problems. As an AMD patient, I appreciate that!

I am so happy with my experience here. However, you do have to be prepared to stay 3-4 hours for an…read moreappointment. This is NOT information given to you when you make an appointment. But there is a sign near the reception area. I almost missed seeing it the first time. I was prepared the second visit and didn't make any other appointments for afterward. I liked Dr. Richards very much. The assistants - Katherine and Brittney - were friendly and competent.

I have seen Dr Nice for years and was always completely satisfied. This year was different. I…read morecould not make an appointment with him as I am told he is only seeing a select few patients twice a week. I did see one of his associates and I was very happy with her. Now comes the bad part - getting the glasses. I was told two weeks. They were not in. I should mention his office now has a phone tree and you cannot always get a person. If you leave a message your calls are not returned. When I did speak with someone I was told they are definitely coming today. It has now been three weeks and no glasses. They refuse to call and find out the problem. In one year their practice has definitely gone downhill.

Top notch optometrist! Delightful and helpful staff. Always been pleased. Never purchased eyeware…read morethere, but from a medical perspective, Dr. Nice has a wonderful bedside manner, he's knowledgeable and thorough. Office is extremely clean. Making appointments is a breeze. Little to no wait time. So glad I found them years ago. If you're looking for an optometrist, be sure to visit Nice Eye Care!

Absolutely terrible experience. Not only was the nurse extremely rude and dry, I waited for over an…read morehour to be with the doctor for 10 minutes. They did not inform me ahead of time what my insurance did and did not cover and ended up charging me $120 for an eye exam even though my copay was $20 and their reasoning is that I have astigmatism which I informed them of ahead of time and they still told me it would be a $20 co pay. This is sneaky and unacceptable. I purchased lenses and not frames and inquired on contacts with them. I swiped my card for the lens purchase that day and was called the next week and was told my insurance benefit was already used. Keep in mind I specifically asked them about this benefit since I was not purchasing frames and they informed me that I would still be able to utilize it for contacts. Now the next week comes and they claim that was miscommunication and they can't use the benefit for both when I specifically inquired on both with them. Keep in mind I already purchased the lenses so now I would have to pay out of pocket. They told me the week prior it would be $83 if I didn't use my insurance and now Anita is claiming for it to be $170. Another miscommunication. So I suggest before you go here, you read on your benefit and you know about it front and back because they will not be helpful at all with what your insurance covers. Now they claim they don't usually do refunds and the only way they can do that is via check So their miscommunication has now cost me hundreds of dollars which is really great. I came in here in a good mood and left extremely frustrated and now the next week even more frustrated nobody here is helpful. Everybody is in a rush and not friendly. Do not go here. I also asked to speak to the supervisor and no one has contacted me since.

Always an amazing experience at Woodard Eye Care. Dr. Ivey is patient and thorough. My glasses and…read morecontacts always arrive quickly and the ladies in the front make the pickup process a breeze.

Love this place and the doctors. I've been going for years and they genuinely care about your eye…read morehealth!

READ THIS REVIEW BEFORE SCHEDULING... I was considering not writing this review even after all the…read morewaste of money and time but Vision Source-Eye Center of the Triad had the nerve to send me a bill for $4.13 a couple of days ago. I cannot let this pass! I am so extremely disappointed with this eye care practice. Total incompetence. Let me begin with: I have had myopia since I was 12 years old. With Dr. Martinek, I walked into the office having myopia in both eyes, but walked out with a "perfectly healthy" left eye (20/20 vision). But 5 months after that visit, when I could not see at all, I walked in with her "20/20 vision" in my left eye and left with myopia again. Go figure! Meanwhile, she had me on "dry eye" treatment however charging both my eye and medical insurance for unprofessional and incompetent care. I still had to have a THIRD eye exam this year because I could not see after Dr Martinek's second exam. I know mistakes/typos/calibration errors can happen, and I appreciate honesty. The people in this practice, starting with Dr. Martinek, are unable to take responsibility for mistakes but quickly blame the patient. Josef, the optician/administrator, is condescending and disrespectful. It is truly embarrassing. I prefer driving 90 minutes to see my eye doctor in Wake Forest and have positive, respectful, quality care.

Medicare patients BEWARE!!!…read more When the person from Groat called me to schedule an appointment, (I never contacted THEM) I told them I had a perfect experience with Oscar Oglethorpe over a year earlier who assured me medicare would pay for everything in terms of my eye exam and it was true, medicare did. The person who set me appointment with Groat assured me that Medicare would pay for everything. I asked are you sure? They said "absolutely." So I went along with it. When I showed up for the appointment I asked the receptionist, "Will Medicare pay for everything?" I was told yes they would. When I saw the first person in the exam room I said, "Don't do anything Medicare won't pay for." Then a few weeks later I get a bill from Groat for $166.00!! To top it off the prescription wasn't complete so I couldn't use it to get glasses! Very untrustworthy!

I hate that I have to give the one star. For starters our appointments are always scheduled way out…read morefurther than they should due to access and availability which we've always understood & tolerated. Our last appointment was scheduled 9 months out further than it should have been, now we are a month before our appointment and we received a call to reschedule to another month out. The lady that called was very NASTY & unprofessional! Her response, "well ma'am I don't know what to tell you" instead of offering an apology or at minimum, concern. We will NEVER step foot back in this place again! I hate we ever went here as patients. There are better places to go that will respect you & your time.

Dr My Lee is the best ! We were walking and were seen very quickly Best Eye Care in townread more

Great Eye Doctor give you great care. The quality of the care is real good. They need more than one…read moreperson kind of run the office. They have people in the office standing around, but they got one secretary.

The "wild man" Dr Richardson has been my eye doctor for about 4 years now. He takes time to get to…read moreknow you and do a very thourough exam, so be prepared to be in the office for a while, usually an hour or more.

Dr richardson has been my eye doctor for almost 20 years. He is a great doctor and really cares…read moreabout his patients. He is very thorough and knowledgeable. I enjoy my eye appointments every year because i get to catch up with my favorite doctor. I highly recommend him.

Busy busy place lots of waiting areas, long lines. But they have taken good care of my dad and been…read morewith him through 2 surgery. Waited after appointment time to be called. He really likes his doctor here though.

Great service!!!! The experience was very good. Except for taking 3 months to get an appointment…read more After my eye doctor closed unexpectedly I knew I had to have another one. Someone from work recommended this eye center. It was well worth the wait