Jim is a true pro. We were able to schedule my windshield replacement and calibration very…read morequickly. He made the process seamless with my insurance company.Clean install and the glass looks great!

Jim & his team did an amazing job of replacing our class A motorhome windshield! By far the…read morenicest, most professional experts at what they do....oh so well! In addition to their great work, they went above and beyond by accommodating our need for on site replacement at our home in Billerica. Couldn't have been a more pleasant experience!

brought my vehicle for tints. I requested 35% tint. They finished the job, however, comparing the…read morework to my friend's car, (he has the same model, same 35% tint), his shade was slightly darker than mines. He showed me his receipt, from Boomers audio, in NH and confirmed the % tint. However, my receipt from carisma showed no such details apart from the services provided. I went back to carisma to inquire about my tint % and below is are the details from the response(s) I received from the owner: 1. They provided me with 40% tint. When i requested 35% 2. When i asked about why 40%, i was told that my factory windows are by default tinted by 5% so they use 40% for a final tint of 35% 3. After the fact that my tints were not the percentage i requested, ( confirmed with my dealership the windows were NOT tinted 5%), the owner stated that for me to get the darkness what i ORIGINALLY wanted, he would have to charge me the SAME price for the work as well as an additional charge for removal of the wrong tint that they installed!!! A month had not passed, but carisma conveniently states on the receipt , which does not detail the product provided, that refunds on services is contingent on owner approval. So it was obvious that i could not go that route of demanding a refund . It would have been a nice gesture to at least meet me halfway with a reduced cost for the service, considering that their explanation of their tints was given to me after the issue was brought up. I am instead using the money to have the tints service done the right way with honesty and integrity through boomers audio in merrimack, NH. They even offered a reduced quote of services when they heard my story. Hopefully this review can be used as a tool for service improvement for carisma and to ensure that any customer will not have to have the feeling that i had upon purchasing a car service or product. Nakwesi

Ron and his team are fantastic. Will definitely use them again in the future…read more They get their work done in a timely manner for a great value.

I had a CD player attached under the dashboard of my 2021 Toyota after the dealership would not put…read moreone in. ProSound did an excellent job and it works perfectly. I highly recommend them if anyone wants to have a CD player installed in their vehicle.

Had a remote starter installed. Great service and a fair price…read more Very pleasant crew- they like what they do and are terrific!

I've had the windows tinted on 3 vehicles Their attention…read moreto detail and craftsmanship is second to none and very impressive. The 2 car stereos I've had installed went flawlessly...Again, the attention to detail was very impressive They do a whole lot more than that and their really easy to deal with. Check them out...

I was very impressed with Matt and his crew when I met them up at bike week in Laconia June 2019. I…read morehad already upgraded my '18 Street Glide's sound system to a Rockford system the year earlier, but I had been wanting better sound performance. They installed an Arc amp, a dsp, and Hertz speakers in the fairing and lids, and they packed up the Rockford stuff nicely so I could sell it on eBay. The sound was improved quite a bit, but after a few weeks, I was looking for a bit more volume. I emailed Matt for suggestions, and he had me come in to switch out the fairing speakers for a different type of Hertz speakers, which did the trick. He did not charge me for the new speakers, and wouldn't even take a nickel for his time! Later last summer, I was getting some cutting out on my sound. When I brought it to Matt, he couldn't replicate the issue, so he installed a small led warning light, which could show what the issue is if it ever happened again. The cutting out thing got worse this summer, and he had me come by, even though he was buried with work, and through the sequence of the led indicator that he had installed last year, was able to easily diagnose a speaker wire that had been run incorrectly by the shop who did my old Rockford system. Matt repaired the wire in about five minutes, and ran it correctly so it would stay safe, and all was well with my system. Again, he would not take my money. This guy and this shop are incredible. In a day and age where few stand behind their work, Audiowerks deserves the five star reputation they have earned. Work with Audiowerks and you will not be disappointed.

I have an older model Toyota 4 Runner and my auto start died suddenly…read more I went to MTS after getting a referral from a friend who used them. The owner was very nice and professional. He was willing to work on the old broken automatic starter but for the price of the new unit and to have a warranty on it I just had them install a new one. It took exactly as long as they said it would and it works great. They are definitely a good value and seem to use only high quality parts. When I buy a new vehicle I will definitely use them again for aftermarket upgrades.

A few years ago, I had my own car tinted and had rain guards installed at this shop, and I was…read morereally happy with the results. The service was quick, well-done, and the products have lasted without any issues. More recently, my boyfriend, who lives in Peabody, got a new Honda CRV and wanted the same work done. Since I'm local to Chelmsford, I recommended this shop to him, knowing from my own experience that the work was great. Even though it was a long drive for him, I assured him it would be worth it. When we picked up the car, the guy who installed the rain guards mentioned it was his first time doing them and hoped they would stay on. I was a little taken aback by that, but I figured everyone has to start somewhere. A week later, my boyfriend went through a car wash, and the rain guard immediately fell off. We called the shop, and after about a week, he made the drive back for a replacement. When he got there, they opened the box and realized they had gotten th him the wrong part. Honestly, I felt that they should've double-checked the part before he drove all that way. After a few more weeks, the correct part was finally installed, but just three weeks later, it fell off again. At this point, we're extremely frustrated with the repeated issues--three times in total. We've wasted time, gas, and money, and the whole experience has been disappointing. I won't be returning or recommending this shop to anyone. If you're looking for reliable rain guards, I suggest looking elsewhere.

I had an electric car stater installed in 2024. So happy with my original experience two years ago,…read moreand again today! In January, both remotes stopped working, so I changed out the batteries. For an unknown reason one worked and the other didn't. I stopped by today to have them checked out and Jonathan was able to get the inactive remote working again. Apparently batteries fresh from the store may not have a charge. Jonathan changed them out, no cost to me! Such a pleasant exchange!

Jonathan helped me wrap up a remote installation job for my friend, I couldn't finish while I was…read morevisiting from out of town. He got the remote start working in no time, was friendly, helpful, and professional. I highly recommend!!!

HI there, so originally I was trying to find somebody to visit my but messed up with the company…read morethat I actually selected so I canceled my thing with the windshield and I found They are 100% professional very knowledgeable and just super nice and the place actually is adorable. It doesn't look like a big warehouse. It is very welcoming. I Will definitely be back again. I haven't had my windshield damaged in four years so hopefully it's another four years but I'll definitely be back and they're super easy to get to.

Friendly people who work with you. Did extremely good ,quick work replacing my rear windshield…read more Would recommend to anyone

Sean did an excellent job! I was looking for a reasonably priced interior detail as I have a lease…read moreand will be returning it soon. He was very responsive, timely and made my interior look brand new (even with a stain from my friend's dog getting sick in my passenger seat) - which he was able to get out! He was friendly/polite, not pushy and set realistic expectations and worked well around my schedule. I didn't post pictures only because I forgot to take some as I'm writing this and I'm not near my car at the moment. It was too clean that I chose to make my boyfriend drive around today! Love the "comes to customer" service, prices are very fair and I would definitely use Sean's services again. I highly recommend him! Thank you again Sean!

This past weekend, we had our car detailed by EastCarDetailing. After leaving a message of inquiry,…read moreSean responded to my message immediately. Sean was a very polite, smart and a customer oriented person. Sean had all the equipment needed to get the job done at our house. He called me that morning to say he was running 15 minutes late and was finishing up a job- no problem. He came when he said he would. I explained what needed to be done and we were selling the Honda. He quickly began his work and brought everything including the water. My driveway was spotless when he was done too. Sean certainly takes pride in his work and is a hard worker. My car looked new inside and out and it only took about 2 hours- as he estimated. Pricing was competitive and well worth it! Convenience- No need to bring it anywhere and got my laundry done! I highly recommend Sean/ EastCarDetailing and we will be using him again for our other cars. Thanks Sean!