Lu's treated me extremely well. He quickly figured out the battery in the remote was put in upside down which explained why the remote didn't work. We had a laugh when he flipped it over and it worked. He could have screwed me over for $200 and I wouldn't have known the difference. Instead he sent me on my way at a cost of $0 and a laugh. I wouldn't hesitate to use him in the future. Thank you Lu! read more

Fantastic experience! I had a remote starter installed and not only were they competitive the customer service was top notch. Lu is a true gentlemen and man with integrity so you cannot go wrong. I don't usually write reviews but the service I received needed to be passed on. I would highly recommend them. Dan C. read more

Excellent work, pleasant and professional. I had installed a start-X remote start in our 2019 Lexus RX-350 but could not get it to program. He found the issues and got it working perfectly read more

Have been using him for six or seven years about 1/2 of pricing of any other place .very nice guy. I have gotten keys .fobs . Spare unlock door only keys because my wife would lock her keys in her car and I would use a hide a key under car .he knows his stuff. even had an ignition problem in an old Honda and he walked me through getting the car started. read more

Bought a used Saburu and found out the day I bought it that there was no key fobs. It only came with the mechanic key. Called Lu's and was able to get two key fobs. My mechanic came with a starter too so they were able to make sure my starter and new key fobs all worked. Thank you for quick service and response to getting me the key fobs quickly. ​ read more

Lu provided a fast efficient response for my car keys duplication request with an outstanding performance a great value of price of the product and service rendered. Very highly recomended car key business, read more

Great service and fair prices. A little tucked away but well worth the effort. In 20 minutes I had a replacement key for my 2015 Subaru. Very glad I found Lu's. read more

These people are AWESOME. They saved me the cost of a new fob and programming by recommending I push the dealer to provide a second Fob/remote start on a car I just purchased but only received one fob for. I tried telling the dealer I should have recieved two (even though this used car was traded in with only one) and they agreed!. So although I saved about $350, Lu's lost $350 on my sale, they made me a lifetime customer when I do need them, as I have in the past, a couple of times. This is a model for customer service and I recommend them without reservation for price, service and integrity! read more

Drove over to get my keyfob replaced and once the technician arrived, he finished the job efficiently. Keep in mind: Sometimes they're away from the main location to address emergency calls, but as long as you call their phone number, they can give you an estimated time when they can help you! Great service. Very glad I chose to have my keyfob replaced here. Excellent service, great price, and safe transaction. The technician arrived wearing a mask, which I appreciated, and was very friendly and knowledgeable. Overall, this business is a gem. Very responsive. If I ever need additional car key fixed in my future, I will return to Lu's Car Keys & Lock Services. Already plan to recommend this business to my friends. read more

My wife lost her key fob. I began searching for a replacement and called several locksmiths and the dealership. The dealership prices including cutting the key and programing would cost $338 and require they have our car for 1/2 day. I could find quotes on remanfactured for $160 but they could not get the fob. I found Lu through Google and called him. He was straight forward quoted a price only for new fob and programing for almost $100 less than the dealer and said it would take him a half and hour. He delivered everything just as promised! We pulled into to his shop parking lot and drove out 1/2 hour later. He had me check all functions of FOB to sure it worked and I left happy. I highly recommend him! read more

Had no key fobs for a new used car. Called around and read a few reviews, which led me to Lu's. Lu was very helpful and gave options on what kid of key fob I wanted. Price was definitely cheaper than other areas. Took one hour to get the keys programed, and Lu made sure we checked each key fob to make sure it worked and we were happy before paying. Excellent and fast service! Thanks Lu! read more

Lost my key fob and dealer said to have the car towed to their shop for a very expensive repair. Found Lu on Yelp and could not have been more impressed with the speed in which he responded to my desperate need and his ability to program a new fob and to rekey the lock. Very professional and friendly service at a reasonable price. read more

Run, don't walk to Lu's Car Key service. What a great experience today. Price was extremely competitive, the time to produce the new keys was more than efficient and I could not have been happier. Be prepared to make max use of your GPS if you are trying to meet up with Lu in Lawrence. He does have an office next to a parking lot but he really operates out of his hi tech van where he can do the keys as you wait. Could not have been more pleased and I highly recommend his services. Additionally he is a very nice guy. Do not be taken in my those key hustlers who use counterfeit key slugs and promote a low-ball price. Lu uses OEM keys and they will last for the life of the car. read more

I can't say enough good things about Lu's. He was extremely professional and genuinely cared about making sure things he was as helpful as he could be. First of all, after I dropped off the car I needed to take an Uber home from his garage. Since the garage is in Andover and I live in Methuen he offered to drop me off at my house then take my car back to his garage to save me money on an Uber. He installed a remote starter then brought the car back to me...saving me the money I would have cost for an Uber again! Also about a week after remote starter was installed in my car, the car wouldn't start. I thought that it may have something to do with the installment of the remote starter so I called Lu. Even though Lu figured that the car just needed a jump start he came by anyway to make sure everything was right. Just as he figured, a light was left on overnight and the battery just needed to be recharged. Lu resolved the issue by giving my car a jumpstart. I would highly recommend him. Please go to him for service if and when you need it. You absoloutely won't regret it! Plus the remote starter is about the size of 2 quarters. It will barely add any weight at all your keys. read more

Absolutely amazing service!! Very professional and the best price. Skip the cost, time and hassle of the dealership and go to Lu's!!

Great customer service! I called for a quote and was able to make an appointment a few days later. After copying my key they informed me I was misquoted and my key was actually $50 more than I expected. They honored the original price I was quoted which I really appreciated! read more

Extremely professional give me two chip keys for an awesome price I even called around even gave me a dummy key just 2 unlock lock the doors on my car for free other than having to drive to Lawrence for the price I would recommend him to anybody read more

My husband lost his keys in the snow. Lu was quick to respond via Yelp. Gave us a quote & responded with in 1 hour. Very Professional. Thank You Lu!! read more

I lost the master car key for my 2017 Subaru Legacy and Lu got it done in about 30 minutes! It was excellent and worked perfectly. He replies almost right away and is super welcoming. The most affordable around here!! I definitely recommend Lu's Car Key, especially if you have no knowledge about car key programming because he'll explain and do absolutely everything to work with you and make sure whatever you need gets done. read more

Lu is very nice and professional. The weather is getting cold so I wanted to install remote starter in my cars. I called for a quote in the morning. The price was fair. I loved his same day service. He squeezed me in for my second car between appointments. He's quick and professional. He installed 2 cars in the same day. What's a great service! read more

Today is the coldest day thus far this fall. I went out to my car to run some errands at about 2pm and discovered my remote would not unlock my car. My extra key had stopped working 18 months before so I knew I needed to replace them. I called Lu's Car Keys & Lock Services. Lu called me back within 10 min. We discussed my situation and Lu suggested affordable options to me. In less than 1 hour, his technician in Lawrence arrived at my home in Cambridge. Within 40 minutes he had programmed two new keys for me. While he was making the new electronic keys, I discovered that my car battery was dead because I had not driven in several days and it was very cold. After he finished my keys, he used a portable battery to start my car! Talk about going above and beyond! I didn't even have to call Triple A!! Quick, efficient and excellent service at a reasonable price. VERY HAPPY. I would recommend Lu's to everyone ! read more

Lu is very good at what he does. Helped with the keys on my two BMW's X5. Replaced, reprogrammed and replaced the frozen lock mechanism in the dead winter. read more

Lu is great. I needed extra keys for my toyota and other locksmiths wanted to charge me an arm and a leg. I went to Lu and got a very reasonable price very quickly. He also help me out with my wife's ancient Daewoo - I thought it was a chip key (so did she), but Lu was very honest and told me it wasn't and cut a new one for me for $10. Honest, smart, highly recommended! read more