Best service! great staff! Fast excellent pricing! they do not try to upsell you or overcharge you…read morefor items that you do not need. Hats off to the management for finding such an amazing staff.

Kevin at Express Oil was absolutely fantastic! He was friendly, knowledgeable, and took the time to…read moreexplain everything clearly without trying to upsell or rush the process. The service was quick, professional, and stress-free. I've had multiple large repairs done on my truck, and Kevin has gone above and beyond every single time to make sure everything was handled properly. He always makes sure my vehicle is well taken care of and that I feel confident driving away. It's rare to get customer service this good--highly recommend asking for Kevin if you visit Express Oil!

Made an appointment online and tried to speak with representatives but they actually lock the doors…read moreat 5-6pm and will refuse to open them to speak with you. NOT 7pm. They do not answer the phone here either.

I am here to bring some justice to this place. Shoutout to Scott for amazing customer service. He…read moreand I talked about cars especially those beautiful old vintage Hondas. I trust Pep Boys back in Atlanta to get the job done, and I'm glad to see it working here in Augusta when it comes to car maintenance like oil changes. Honestly they get the job done and efficiently. Made an appointment for 12pm, but it did took a while for an oil change like until 2:00pm. It was amazing service and he even helped me look for more coupons to bring my price down. Overall, the place is simply good. Gets the job done.

Super fast and convenient not having to leave car. Employees are friendly and professional. The…read moreprices are very reasonable. I'll be back again.

I went out of my way to go to a vavoline oil change because I have had such great expreinces with…read morethem in the past. Not this one. I asked for a full service oil change and they acted like they never heard of such a thing. I think they did change my oil, although I can't be sure. The attendant mumbled and I had to ask him to repeat things to me several times. One would think that if a person is told the customer cannot hear them they would turn toward the customer and speak clearily. The worst thing was I asked them specifically to check my tires. They didn't do it. I looked and the tire I thought was low was still low, when I checked it it was around 15 PSI. Awful. I dont feel like there are any good places anymore. $75 and now I have to go check everything myself after all. Service sucks.

Always the very best. My truck was ready as promised and two months after picking it up, it's…read moreperfect. If you have a classic or a brand new vehicle, you can trust Mike to do it right.

Very friendly and engaging interaction. To me, this is how business should be conducted, honest…read moreopen communication. They know what they are doing, and charge fair prices for quality service.

Excellent service, quality tires, and military discount. They also price matched an old tire I…read morepurchased last year from the same company in a different state, so I was able to get a discount to lower my final costs to mirror what I paid for my tires back in 2024. The staff were friendly and certainly go out of their way to not only find you the best tires for the best price and deal. The technicians were quick to replace my tires and do an alignment and I've had no issues so far. Seems they were proficient in their craft. Definitely will be back for future business.

Stopped in while visiting Augusta during a cold winter. I appreciate the free air machines they…read morehave at Mavis locations. Easy to use and gets the job done. Also great the machine is available 24/7.

12/6/25@12pm had my appointment for oil change and the staff was awesome! Love their customer…read moreservice I will be returning. Thank you Guys T. Ervin

Poor customer service, unreliable staff who seem totally unaware of what is going on in the…read morecompany. Booked an appointment several days advance for service. When I arrived they said they didn't have an appointment and then went and found appointment only to say that they emailed to cancel appointment (which they had not). I drove an hour for the service and took time off work. The only options they could provide were to have me drive 3 more hours and take off work again. Further, staff assisting claimed to be GM but then in the next breath indicated he was unable to contact owner, so either he was lying about position or about ability to resolve the issue. Either way unreliable & unable to tell the truth becomes a no go in my book and a very bad option for service when there are so many other great conpanies in the area.

I needed a CV axle and wheel bearing replaced. Received a message to call and make an appointment…read moreand when I did, I was told they could not work on the vehicle. I was given alternative sources, which was helpful.

They fixed my wife's tire in a flash (she's a nurse who was going to see patients at the time)…read more Appreciated the quick friendly service, but when a tire has metal valve cap, please put them back on. Not only was the tire valve cap not replaced, another tire's cap was removed and replaced with a cheap plastic cap as well for some reason. I bought those caps for a reason.