They were very helpful and got my car clean and shiny they were also very affordable their premium…read moredetailing package was very good for the price they were offering definitely would recommend for other people

I had been searching for a detail shop in the Wake Forest-Raleigh area where I could take my truck…read moreto get it fully detailed. A friend referred me to Down Right Detail, and since the price seemed reasonable to get my truck throughly cleaned, I decided to Give them a try. As down right is a mobile detailing service, they were able to come to my residence to wash the truck. I was very impressed with the level of service, and how truly detail oriented the owner was at getting weeks of accumulated crud off of my vehicle. The detailing included wash, wax, shampoo and a treatment to rid the passenger compartment and heating and cooling vents of stale air. The carpets, and all areas inside the cabin were deep cleaned and made my truck look brand new. Overall it was a great job and I would not hesitate to recommend this company to my family or friends.

I took my truck in and they gave me the unbeatable prices for my tires. The service is so fast I…read moredidnt know I stopped there. Then the staff was very knowledgeable and and. Great Place to do business.

that is the biggest bunch of BS I've ever heard. You are thieves!! You are crooks! You lie. you…read morefixed absolutely nothing, you did absolutely nothing correct. There was nothing wrong with that original tire. There was nothing wrong with the original stem. If you could see past your nose, you would've seen what the problem really was. and all of a sudden, now you're willing to discuss this when no one would even get on the phone to talk about the next step after you stole from us twice!

Ralph's came to the rescue when we got stranded due to vehicle issues that unexpectedly rendered…read morethe car inoperable shortly after leaving a sporting event in Rocky Mount. Having towed the car to Ralph's on a Sunday night, met the staff the next morning (Monday) upon opening. They were more than accommodating in diagnosing/repairing our vehicle, prioritizing our vehicle repair since we were from out of town and needed to get back home. Without question, they are certainly a 5-start operation.

The service and prices at Ralph's are excellent. The entire staff make you feel welcome. When my…read morecar wouldn't start, the tow truck driver said I needed a new starter and battery. I had him tow me to Ralph's where the mechanic said I only needed a new battery. They saved me a lot of money. They are the best!

Always amazing people and work…read more Will return! I've been there three times Very knowledgeable and honest

This is NOT the same Don's Body Shop anymore. They replaced a front bumper and did not know how to…read morematch the paint. They said because the bumper is plastic and the car is metal, the colors will not match. They said that they used the original color that was originally used on the car. They also said that the car had been repaired before. Excuse after excuse for not doing it right. The colors did not match. Even the insurance adjuster said the colors did not match. After I pressed the issue and told them it was not acceptable as is. They agreed to repaint the bumper. Now the bumper matches the car. However, they would not pay for a rental car for the extra four days it took to make the bumper right. The receptionist is very friendly. However, Greg should not be in the customer service business. He would not admit that there was a mistake, never apologized for my inconvenience, and never even said thank you! It should have been right the first time. I told the receptionist that I was going to write a negative review about my experience and about how Greg was so rude, unprofessional, unwilling to make things right, never apologized, and never even thanked us. She said he is a character. I would have asked to speak with the manager, but, He Was Sitting In The Same Room and heard everything that was going on and Never offered to assist or speak with me!! I have used Don's in the past with much success. However, I will not be bringing them my business in the future and I cannot recommend them. There are many good choices of Body Shops in Rocky Mount, Stay away from Don's. (Insurance paid for the rental car for the initial work to the car. However, of course, they would not pay for the extra four days to repaint the bumper that was painted the wrong color by Don's. I believe Don's should have paid for the rental car as this was clearly their mistake) See pictures below of what they thought was a good job, and refused to make it right until I said it was unacceptable and refused the car until it was right. After a lot of back and forth, they never returned my calls, the car is finally fixed with matching paint. Note, that they Never called me to inform me of the progress of my repair or the lack of progress. I had to initiate every call. Even when my car was ready the second time, I called to see if it was ready since it was already the forth day of a 3-day repair. I was told that they are pulling it around right now. LOL I really doubt that. Show less

he saved me over 3k in repairs for my 2018 Honda Pilot. he found things that were damaged after my…read moreaccident that I was unaware of and showed me everything. Definitly impressed

Apparently my little Mazda has invisible paint because in the last two months, it's been hit twice…read morein my parking lot! The only good thing about these accidents is that it's validated my belief in the basic honesty of people, especially in NC. Thankfully both parking lot offenders offered to cover damages to my car and my second visit brought me to Tunstall-Williams for the body work. Now I know how hard it is to find good auto repair people, it stinks to be taken for a ride but Tunstall-Williams has been in business for over 60 years! They also do a large amount of paint and body work for Raleigh's police and fire departments so I'm guessing they're honest and good. My work with them was pretty straight-forward: a quick review of my insurance adjuster's estimate, 4 days in the shop and payment by check or credit card. Pretty painless and my Mazda 3 looks mostly as good as new. They're definitely an old-school auto shop which is fine by me. And I'm seriously hoping that three times is not a charm! If you see a third review for an automotive bodywork shop from me, I'm taking the bus from here on out...

Our family has been going to James Brantley's for years and have always been very happy with his…read moreservice. He's kept all of our cars in wonderful shape. He is great at problem solving and efficiency. He charges fairer (i.e. lower) prices than all of the local competitors and does a superior job. After going to Brantley's for years, we went to Jiffy Lube for an oil change today because Brantley's wasn't open, and it was a horrible mistake. We should have waited until he was open. They forgot to screw back on the undercarriage, and we had to turn to around immediately to get them to screw it back on. This has never, and nothing like this would ever, when we entrust out cars to Brantley's.

Took my car to Westside Repair to have my air fixed. We initially took it in the fall but was…read moreadvised to wait till closer to Summer because the parts came with a warranty and they didn't want us to waste the warranty on months we weren't going to use it. Great customer service. Will definitely go back for future repairs.