Best car wash in town! ! Sebastian and his coworkers always go above and beyond to take care of…read moretheir customers! Great service for a great price !

Nick was great! You and your team are friendly and knowledgeable! We can't wait to go back!read more

I guess somebody today set the car wash on beat the hell out of your car! I've been to multiple…read morelocations from Laredo to the Rio Grande Valley to Corpus Christi and this particular one was very harsh on my vehicle. So I may not come back to this one or try another location here in Victoria.

Recently purchased a used Ford truck. Although it was what the dealership considered clean, it…read morereally needed a deep cleaning. I took the truck in to American Detail, and they walked with me as I pointed out spots that were needing attention like scratches, dirty headliner, leather seats not clean, just years of neglect. The team at American Detail heard everything I said, and the follow up was exactly what I expected! The interior was perfect. The scratches on the body were barely visible, and most not at all! The attention to "detail" is what you get here! You get what you pay for here!

I don't know if ownership has changed or what, but the quality has really gone down. Bay 5 has no…read morewater pressure. Bay 3 and 2 the spot free does not work and I'm not sure if it works on any of the other bays. Bay 4 the gun was broken.

Best car wash I have ever been too. I use to own detail place with my ex-husband and never saw…read moreanything as good as your spray that removes bugs. I have to find out what it is so I can buy some. Whatever you have to get the bugs off, I need some. That stuff if amazing. You spray it on the front of truck and the bugs fall off. I am not from this area and do not live close. I tell everyone I know in the Victoria area to go to that car wash it has magical bug remover.

5-Star Review - Outstanding Customer Service Recovery by Store Manager Arlin at Discount Tire…read more I want to take a moment to share my recent experience at Discount Tire -- one that began with disappointment and frustration, but ended with a clear reminder of what true customer service looks like and should be. I recently had an issue with a set of 40,000-mile rated tires I purchased which showed unusual wear after only two years of regular driving in town and a few out of town. This wasn't a minor issue; the wear was well beyond what I'd expect under normal conditions, and it raised safety concerns as well as questions about product quality. As a long-time customer, I expected better performance and durability, so naturally, I was concerned and disappointed. Unfortunately, when I first brought this issue to the attention of a service rep, he didn't acknowledge my concerns as he brushed them aside. It was obvious that the problem was being minimized rather than addressed. I felt I was being dismissed because his response felt more like a formality rather than a genuine attempt to investigate or assist. I was looking for a fair assessment of what had gone wrong and what could be done, so that initial interaction left me feeling overlooked and disappointed. That experience left a bad taste and made me question the level of support I could expect as a customer. Well that question was answered, and my perception changed when Discount Tire Store Manager Arlin got involved. Right from the beginning, the tone of the conversation between Arlin and I shifted entirely. Arlin took the time to personally review the situation. He listened carefully to my concerns and what I experienced without interruption. Arlin inspected the tires thoroughly, reviewed my tire maintenance history, gathered all relevant information and went to work. What stood out between the previous interaction from this was Arlin's genuine intent to understand the issue and do right by the customer. Arlin never dismissed my concerns, nor did he recite policy or rush through the process. He was attentive, respectful, and genuinely interested in getting to the bottom of the issue. He owned the problem and made it clear he was there to help. What impressed me most was how far Arlin went to make things right. Arlin treated the situation with professionalism, empathy, and care. He recognized that something wasn't right, and more importantly, he took ownership of finding a solution. He went above and beyond to ensure I felt heard and valued, and he did everything within his power to resolve the issue fairly and efficiently. Arlin didn't just offer a quick fix or a generic answer -- Arlin went through the computer and showed me what my options were and when I agreed to a solution, he took action. His professionalism, integrity, and problem-solving mindset reminded me why I chose Discount Tire in the first place. He ensured that the resolution was fair and it reflected the company's commitment to standing behind their products. You see, Arlin didn't just fix the problem -- he reaffirmed the values and Mission Statement that Discount Tire claims to stand by. In an age where customer service is too often reduced to scripted responses and surface-level gestures, Arlin's approach was refreshing. He restored my confidence not only in their products, but in the company as a whole. It's easy for companies to shine when everything goes smoothly, but the real test of customer service is how they respond when something goes wrong. Arlin passed that test with flying colors. He turned a negative situation into a positive experience. Because of Arlin's outstanding service and commitment to the countless customers that enter the store on a regular basis, Arlin not only retained me as a customer, he earned my trust and appreciation all over again. "This experience is a perfect example of why people stay loyal to a brand -- not because mistakes don't happen, but because of how those mistakes are handled." Arlin, thank you for taking the time to treat me as more than just a transaction. Your leadership, and dedication to customer satisfaction turned what could've been a lost customer into a grateful and returning one. You represent the best of what Discount Tire has to offer. "You exemplify what customer service should look and be like. You represent the mission statement of Discount Tire with pride and authenticity, and you should be commended for your dedication to doing right by the customer." Thank you Arlin, as a U.S. Army veteran, I stand and salute you ...

Excellent service. I had already done my research online and knew the tires I wanted so I was an…read moreeasy customer. Total time involved approx 1 hour. Time quoted app1 hour. Every team member was friendly and polite. The place was clean, comfortable and reasonably quiet. As I waited I heard a few other customers and every interaction was courteous and professional. Quality service and fair prices.

I used Safelite in Victoria, TX a little over a week ago and I am glad…read more I did! Crystal provided a friendly follow-up call after I submitted my initial glass claim in the computer system. Upon arrival, I was greeted the minute I walked through the door. The front desk agent clearly explained the entire process to me. Jeffrey did an excellent job in sealing the chips in my windshield! I was in and out within 15-20 minutes. I definitely recommend Safelite-Victoria, TX for glass repair!

Wonderful fast efficient service and I didn't have to go to them. Will not ever use anyone else…read more Thank you.

The car looks amazing and customer service was amazing!! I couldn't recommend anyone else! They…read morecut their costs to not total car!

I give this repair shop 5 stars. They took good care of me & my car. They were honest & thorough…read more They fixed my car in the exact timeframe that they gave me 2 weeks. I am very pleased with this repair it looks better than new! The paint quality is like stock & they removed my engine light as well. If you need body work in VICTORIA, TEXAS this is the place to go. Thank you VLZ

To be a company on Yelp's 10 best companies to fix a car I'm told they can't do the service I need…read more I'm looking for someone that can replace a timing chain and gear set. I could do it myself but I'm now to old. I don't recommend anyone do business with them.

Everyone is very nice and helpful! They were also very honest with me about the repairs to my…read moreson's AC. The pricing was also very reasonable! I know I will go to them in the future if I need more repairs!