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    All-Tite Exteriors

    5.0 (1 review)
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    Services - All-Tite Exteriors

    Gutter cleaning

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    2 years ago

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    Hatch Homes

    Hatch Homes

    (19 reviews)

    Highland Creek

    We had a major exterior renovation completed by Hatch Homes. One of the things that helped us with…read morethe selection was the relationship development led by Bill Gayler. Besides our exterior walls, Bill and his team designed a half-wall with cedar board complimented with new Anderson windows. The new design allowed us to create a relaxing sunroom that overlooks our new landscaped garden. Oh, did I tell you that we were presented with a computer-generated design with the ability to edit? This made it very easy for me to understand and "see" the project. In addition to the Hardy board installation, Bill and his team created a new exterior entry to a breezeway reading room was stunning-----now with the new hardscape, it IS STUNNING and really shows how Bill understood the vision we had. After the dust settled, Bill maintained an open communication with us. And this has proven valuable. Anytime you have a large project like this, you will encounter punch-list items. So many people have had challenges after a project is done. Not with Hatch Homes. Bill informed me that his Project Manager Patrick O. would be in contact. My meeting with Patrick was truly a blessing. Not only did he agree with the issues that I needed some correction due to items shifting, he also eyed some minor finds that will be corrected. There was nothing that Hatch Homes did not take ownership----and their goal is quite simple: Keep the Wow Factor. Patrick really impressed me. He is licensed in the electrical, plumbing, HVAC trade and maintains certification in many other disciplines. When you invest in a vendor who will create the dream home renovation, you want to make sure your dollars are well-spent and the end-result is what you expected. We are proud to say that we continue to get more than expected. In my opinion, the Follow-Up/Punch-List phase really differentiates those who are dedicated to their craftsmanship and take care of their customers. I can understand why Hatch Homes calendar is busy for the next six-months. I am so happy they are busy. Lastly, do not let their Charlotte address deter you from reaching out. The Hatch Home team has a far reach and travel a great deal to create wonderful results.

    So far so good! We are currently under contract with these guys and so excited for our big reveal…read morelater this year. I will update this review when all is said and done!

    Home Genius Exteriors

    Home Genius Exteriors

    (11 reviews)

    Starmount

    We hired Home Genius to replace our siding and windows. While the quality of the finished work was…read moreok, the overall experience getting to that point was extremely frustrating. Our project began the week of June 8. We were initially told the siding would take about a week to complete and that the windows would be installed in one day once they arrived. Unfortunately, that timeline was never met. Shortly after the siding project started, we were told the crew had run out of materials. From there, the project was delayed multiple times. The windows arrived, and I took time off work for the scheduled installation and then received a call the night before saying the crew wouldn't be coming. We were given several new installation dates, but each one came and went without anyone showing up. Throughout the process, communication was disappointing. We often had to repeatedly call for updates, many calls went unanswered or to voicemail, and we were frequently given conflicting information. It felt like we had to chase someone down just to find out what was happening with our own project. Due to the conflicting information given, they agreed to put siding at the top of the front porch, however they did not. I have holes in the walls in the inside of my home where they put the nails in the siding, when I brought this to their attention, they said there was nothing they could do about it, that that was a common issue. Before I agreed to go with this company I was told they had insurance for any issues they caused but was then told the holes in the walls were something they would not fix. In the end, Home Genius did complete the siding and window installation almost 2 months later. However, the weeks of delays, missed commitments, lack of communication, and the inconvenience of having an unfinished home, made what should have been an exciting home improvement project far more stressful than it needed to be. I would not recommend this company to do any siding or window work based on my experience. Update to previous review I came home this morning to my siding falling off of my home. I have reached out to several people including the project manager, the sales rep, the project managers manager and the 800 number to let them know. I am highly disappointed, it has not been 30 days since the project was complete, and my siding is coming down.

    1/2 Star - Completely unresponsive and a total waste of time!…read more​I reached out to Home Genius to help with a siding replacement project. At first, they seemed professional, a representative came out, spent over an hour and a half assessing the house, took photos, and even went into the attic for what felt like a very thorough evaluation. He promised an estimate within a few days. ​Fast forward over two weeks: absolute radio silence. No estimate, no updates, nothing. The only communication I received was an automated text asking why I decided not to go with their services (which was complete news to me!). When I replied that I was still waiting for my quote, they just told me to call their 800 number. ​I called multiple times and sent several emails. No one answered, and no one ever got back to me. At this point, I seriously question the legitimacy of this company and their operations. It doesn't matter what the estimate would have been. I will never use their services, and I strongly encourage others to steer clear. Take a look at their reputation across social media regarding their communication, workmanship, and treatment of customers and contractors; save yourself the headache and go with a company that actually respects your time.

    All-Tite Exteriors - roofing - Updated September 2026

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