Awesome massage today! Laura is amazing. Best massage I've ever had! Already made another…read moreappointment. Clean. Friendly. Very nice place.

From the owner: Spa505 found in 12/2013 in Massapequa New York. We will take care of you from Head to Toe.read more

Currently in talks with the Better Business Bureau about this place. The obnoxious receptionist…read morethreatened to call the police if I couldn't pay entirely on my CC when I had bought half cash and half CC. Every business takes cash as payment, but she couldn't figure out how to use the register. Was NASTY and RUDE the whole time I was there and spooked the other girl, so my procedure was messed up. I had to get it redone. This receptionist gets up from behind her desk and physically pushed me out a door I was leaving. She also became profane and I was scared she was going to get violent so I left. IDK how this person has a job. They knew I had just lost my mother, yet she became quite unhinged and sent the police to my house where we are grieving, instead of just sending a letter discharging me as a patient. I decided not to press charges. Management did not offer any compensation for my messed up procedure.

Unprofessional and uncaring. I am not even sure how this place is still open. I went one time for a…read moretreatment. Drove an hour to get to the appointment, using precious vacation time from work to get there. When I arrived, I was told that the woman that would be helping me had a headache and wouldn't be able to see me. I explained how I had to leave work early to be on time for my appointment and they told me they were sorry but there was nothing they would do to help me. Knowing that I was coming from so far away, you would think they would call to cancel the appointment, but that was not the case. They then scheduled another appointment, and expected me once again to use my limited vacation time to get to the appointment. I will not be returning.

I got the 2 1/2 hour package which reflexology, deep tissue and stretching. It wasn't broken down…read moreinto the segments it shows. There wasn't really any reflexology and very little stretching but the deep tissue massage was very thorough. I'll definitely be back for another deep tissue massage but probably won't do a package.

My girlfriend and I booked an online appointment for pedicures. We arrived and for whatever…read morereason, the 2nd appointment wasn't recorded ( though we both had a text confirmation of appointment). The receptionist was very apologetic and offered compensation for the mistake in online scheduling. Upon conversation with the owner Chad, we were able to come to a resolution for the appointment that didn't happen. I'm very appreciative of the manner Chad handled the situation, made it right, and made me "want" to go back. The spa atmosphere was delightful and the staff handled a potentially negative situation professionally. Go again? Absolutely!!!!

I called on Friday & booked a massage & facial for myself & my husband. The massage was excellent!…read moreI'd have paid twice as much for it. The facial was good also. It was clean & the service was great!

Seemed very unimpressed that I walked in and asked for a massage, big sigh and looked upset…read more I said okay nevermind then and walked out as they said no no no we can see you. Maybe present yourself a bit better and dont act so miserable. I could imagine the massage quality matches the attitude.

An overall great experience. The staff was knowledgeable , helpful , and accommodating . I've been…read morereceiving massages for over 25 years, the massage that Grace gave was one of the best!

The kids enjoyed relaxing in the salt room today! Dena was so amazing and welcoming. They can't…read morewait to go back!