Avery Tuell was great to work with. He has closed several loans for me and he is top notch as a…read morelender. I appreciate him and his team getting my loan completed on my home.

I think that they go by the Southern Elite Mortgage now. And, yes we made a big mistake accepting…read morethem to handle our loan. I am so disappointed with their work since they started the loan thinking we are buying the single family home. Then it is the townhome. It was not correct. They accepted the purchase agreement signed by my husband only - it was joint loan. It took a month until they discovered it is different type of house and it needed to be resubmitted. This took another few days and we missed closing scheduled for the first time. We missed the second as well since there were no final disclosures issued. There were many more mistakes made in process by them. The worst thing: We paid their mistakes and the money (deposit) from my 10 year old son has been retained by the seller! I would not TRUST them ever again to handle anything!

A website that cannot take my social security number in a basic input is inexcusable to me as both…read morea loan holder and a software developer. UPDATE: I called customer service. "Invalid social security number" is simply a misleading error message. In our case, the transfer of data from Quicken (including the release of SSN) won't complete until after the effective date of the transfer. Then we will be able to make an online account. I am hoping the 60 day protection period ("expected and normal", per phone rep) for this transfer will mean that a naturally late payment (through no fault of our own - I cannot pay online without an account!) will indeed work out, and that the rest of the transition will be smooth. But as you can see, I am already a bit cynical. I will try to remember to update this review if things improve, though (with the caveat that a star will ABSOLUTELY be lost if there are extra fees for the convenience of paying online. This is 2020, folks. Paper is dead.) On the brighter side, our representative was very clear and kind.

FURTHER UPDATE: They refuse to release my funds until I upload futher documentation, either a paid…read morein full invoice (can't do as I need this money to pay in full) or an updated Waiver of Lien and Contractor Bid to reflect new money from insurance company (already uploaded insurance worksheet) The website will not let me upload the files. I have no way to upload the documents to them as they do not accept emails. The only reason a company doesn't have an email address is because they want to steal your money and not release it to you. I was told I can apply for an exception, but that takes 7-10 days. They will end up making me late making my payments and causing me to pay a 3% late fee despite this being entirely their fault. UPDATE: They are still with holding my funds. I sent them my depreciation check from my insurance company and they are dragging their feet to process and now telling me I will need to get updated forms from my contractor instead of sending me MY money and letting me be the adult and pay my bills. Again this process has been absolutely beyond frustrating and its appalling that this company can have this many negative reviews and nothing can be done. I had no choice in them being my loan servicer and my insurance company and contractor have never had to deal with a mortgage company this involved in the process but they legally can not be removed from the insurance checks. 0 stars should be an option and you would see that this company is rated a lot lower than the rating it has. They have been nothing short of a nightmare to work with in getting my home repaired from damage. In fact, I think Frodo had it easier trying to destroy the ring in Lord of the Rings than I have with this process. They delayed the start of my project by dragging out sending me my initial check (from MY money that I was forced to send to them and they take hostage) They cited endorsement issues saying that it wasn't endorsed properly because my credit union used a stamp and didn't use a pen (not their policy) Eventually they sent me $20,000 to start my work. The work is now complete and they are playing games again. They have marked my final inspection at 95% even though the job is complete but will not tell me why. I am just told it takes 3-5 days to review before they can send me additional funds. They are sitting on over $20,000 that I need to give my contractor who has completed the job and I continue to get the run around. At this point I would rather live with a gaping hole in the side of my house until my mortgage is paid off then have to go through this process again.

Kelly did an excellent job guiding me and my wife through all of the steps that were necessary to…read moremaking our loan approval and home buying process a success. She was always available via text/phone and was always willing and ready to run Comps on potential home interests..even if the request came at the last minute. What was important to us as new home buyers was that we wanted to find a loan officer who was patient, who was readily available to assist, and who could breakdown all of our loan options in a manner that was easy to understand. We appreciate Kelly and would recommend her services to anyone.

Be very careful with this company. Some customer service representatives have been unhelpful,…read moremaking it very difficult to obtain assistance and information regarding mortgage matters. One of the representatives started hollering and fussing as if she were talking to one of her children. I reported her and asked the loan manager to investigate this matter. All I can say is my next mortgage will not, I repeat...will not be with this company!

If it weren't for Tidewater, we may not have been able to buy our current home. They will work…read moretheir asses off to find you a loan and help you throughout your entire home buying process. I loved the office and how welcoming they all were. Our agent was the sweetest woman and was very informative. I though the process was going to be long and horrific, but she had us out of there within a half hour. They were referred to us from USAA, so I am not quite positive who all they work with, but if you are ever referred to them, give them a whirl. They certainly helped us out and made the process all the more easier, and I love my cozy new home :)

Hearing everything in recent years about how much of a nightmare buying a house can be, I was…read morereally apprehensive about how the process would go. Am I ever glad that our Realtor referred us to Tidewater Home Funding. From the first call with our loan officer to get preapproved, we were treated like gold. The process of meeting in person to sign all of the initial loan application paperwork went so smoothly and I felt so reassured about what would happen next and what to expect. Like Nikki's photo suggests, I walked in to a sign on the desk personally welcoming me. I was kept informed throughout the entire process and was never left wondering what was happening at any given point in time. I tried to be really proactive and do my homework about any piece of documentation possible that might be required. Between that and our LO's dilligence, I never had to go back after that first meeting. The day we looked at the house we wanted, our agent suggested a closing date of January 28th and Tidwater Home Funding ensured we met that date. I couldn't believe how the entire thing went off without a single hitch or the constant back and forth that I've heard so many other people describe. I would absolutely recommend THF to anyone considering buying a home. I couldn't be happier with the process and of course, the outcome...our first home.

I've driven past this location several times but always forget about it since it's tucked into a…read morelarge strip mall area and doesn't stand out immediately. You have to drive down in and basically park to find it. I came in earlier this past week to get a loan check for a new auto loan. The online application was easy as pie and they followed up with a phone call and an approval within hours. Everything was able to be signed online and there was no wait when I showed up for the check. I love Navy Federal - all branches are new and updated and spotless and staff are always super helpful, professional and friendly. This branch is unconventional bc it's not a stand alone building but the inside is just the same as all other Navy Federals I've been to and it's spotless with all the amenities you expect elsewhere. Glad I finally stopped in - I'll probably use this location much more now when out running errands.

Line may be long but staff was friendly and helpful. There's an indoor ATM and a front desk staff…read morefor assistance.

We received "snail" mail with Atlantic's offer- and I almost threw it away with the other 8-10…read moreoffers we get a week. BUT I decided to give them a call- to find out if this was something we could take advantage of- and it sure was. MIKE ROBINSON was kind, caring, professional, knowledgeable, and saved us a bundle of money. Sinc ethey are a "broker" we did not have to give them any money- and we closed in less then 30 days- at a rate of 3.25%!! And we were able to dump our other mortgage company that held us up- literally two years ago- for 67 days. So IF you want prompt service, knowledgeable people, GREAT rates, and NO money from you- PLEASE give MIKE a call. It is worth your time.

I have emailed and asked this company, specifically Stephen Ryan, to remove me from his mailing…read morelist. We continue to receive solicitation mail via USPS. Not only is it wasteful, but it's spam and we are sick of it. STOP sending us spam!

Dave Michaud and his team are the best. Our situation was not easy and Dave was understanding and…read moreincredible helpful. He guided us right up to the closing moment and gave us such good advice it probably saved the deal for the seller. His advice is thoughtful and helpful. He truly has the client's best interest at heart in every possible way. Dave and his whole team, Spencer and Gloria did their best for us.

Justin and his team has made a process that felt so scary a new into a pleasurable, simple and…read morestress-free process. I could never have imagined myself rating you guys while living in MY OWN HOME OMG Thank you thank THANK YOU from my entire heart and soul thank you! Words can never express how grateful I am. From one veteran to another, Should you ever need me, just ask. Forever yours, Omar Navarro 1st time happy home owner #navychiefnavypride ***25OCT2024 update. I woke up early, couldn't sleep, steped outside to see my yard (something I've never done) and I see a package from Veterans United. I eagerly take it in, "what could it be?" I said. You guys I did NOT expect to be crying this hard this early! I love the gifts and I know so will my grandson. This right here...THIS RIGHT HERE is why you deserve all the star ratings in the world. Servemanship like this cannot be taught, it's something that come Genuine from the heart, something that Unifies us, your Service to your customers is not only seen it is felt, and Navigates to our inner core! I truly Love you guys, you have proven beyond a doubt that I will be your customer for life!

I was referred to this lender by my realtor Vanda Kennedy and boy was I glad I listened to her. My…read moresituation was a bit of a mess with me having to switch lenders but once I got to Ivy everything was smooth sailing. She was so kind and relentless while still being professional. EVERY woman who worked on this deal did their very best to ensure we closed on time and I am so grateful for them. Whenever there was paperwork that required signing it was uploaded to my customer portal profile which was amazing so I was always aware of what was needed or what had already been completed. Whenever I had questions she was an email or phone call away not forcing me to speak with her assistant which I appreciate. This was a pleasant experience and hopefully the interest rates will go back down so I can buy with OVM again. Signed- Your future real estate mogul

This comany does not show repect on women and racist. My husband and I recently get a house use VA…read moreloan through them. Since he is not allowed to use the mobile devices during work, I am the one to pay the down payment, contact the office, scan and signed all the documents and dealing with the emails using my own email adress. While one day before the closing day, Leslie Guidry emailed my husband at the back of me to ask if want to put me on title. I found it is ridiculous and not show respect on me. It is not professional either, they at least needs to cc me to let me know. Also, there is zero communication with the employees in this company. Every time Leslie Guidry and Michael Oak tell us different stories and sent us different emails. For example, one person said we need this and then the other one said we do not needt this documents. I am wondering if they work for the same company or it is juts scam. I know it is COVID time but they do not do their job, and just send their customers wrong message instead of communicating with other first. HIGHLY NOT RECOMMEND

NFCU is the best bank ever! I've opened a student checkings and savings account here after high…read moreschool. They send your debit card in the mail which your receive in about 3-7 business days. If you want the one that goes on your keychain you have to request that separately. I also started my first and only credit card here too. The nRewards is great for those who are trying to improve their credit or just need some $$$ in case of an emergency. You can set it for a certain limit which is good for those who are tempted to spend. I got my dad to open an account here too. He doesn't speak English and we had a Laos translator speak to him through the phone and made everything so easy! I did my car loan through Navy Federal. It was fast and easy, you can even do it online. I was able to get a great deal and incredibly low APR. I use the NavyFederal mobile app on iPhone all the time. The eDeposit makes it convenient for me to deposit my check by taking a picture of the front and back. It usually only takes about an hour to a day for me to have the money in my bank. The employees here are really sweet and patient. If you ever have any questions or concerns they are eager to answer and help you.

I recommend you always go inside when you come to this location they are very fast at the tellers…read moredesk. The drive through and walk up ATMs are very slow. The customer service inside is always polite and professional, there is always someone at the front desk when you walk in to greet you and answer any quick questions you may have and they always have candy :)

Josh Tellefsen is the best broker you'll ever find! I bought my first home as an investment,…read moreknowing it was not my forever home, but expected to be there a number of years. Then just after two years of being in the house, I stumbled across my dream home that was in the perfect location and was literally a once in a lifetime find, AND just happened to be for sell! There were so many things that had to happen and so many stars that had to align for this to work out and thanks to Josh Tellefsen and Matthew Moffit at James & Lee Realty who moved worlds and created the perfect alignment, I now have it! Josh helped me come up with a plan for refinancing my first home and getting a fantastic rate on my new mortgage. Any time I would go into the bank for a money order, they'd say, oh you are buying a home? We've got great competitive rates! I'd look at them and say, uh no thanks, my broker got me a rate better than the bottom line rate you advertise! Not only did he help me with a plan and get me a fantastic rate, but he helped me get a great deal on insurance with a great insurance company, prodded the VA appraisers when they were creating delays in my appraisal and made sure I was informed every step of the way! It was so fantastic to get a phone call in the afternoon just to let me know where we were at even if nothing had changed, the piece of mind that he was tracking it was huge! I can't say enough about Josh and Matt, these two gentlemen have gone above and beyond and outside anything required of them just to help make things easier for me. They were always there to support no matter the time or day. I don't think there is any way they'll ever know how much I appreciate them, but if you EVER need a broker or realtor these are your guys! If you are in the market to buy or even just thinking about it, give Josh a call!