I usually enjoy browsing HomeSense for unique home items, but my recent visits left me…read moredisappointed. When I checked out on my last trip, the young gentleman at the register kept yawning and barely acknowledged me -- it came across as lacking basic manners and customer service. To make matters worse, a picture frame I bought turned out to be damaged in the corner when I unwrapped it at home. When I brought it back to return, the sales associate spoke to me in an accusatory tone and insisted that I had damaged it. I explained that I discovered the damage only after opening the packaging, but she refused to accept the return. Thankfully, I asked to speak with the Manager, who checked my receipt, realized I had purchased it just the day before, and resolved the situation professionally. I appreciated the manager stepping in, but the interaction should never have escalated to that point. Glad it was ultimately corrected, but the sales associate definitely needs better training in communication, customer courtesy, and how to handle returns without blaming customers.

I was in the area today due to my husband going to the medical center and getting his eyes…read moredilated. Thus, it was possible that I may be the one driving home. Anyway...while he was at his appt., I decided to walk around the shopping center (FairLakes Promenade). I had seen Home Sense before but never got around to checking it out. Finally, got to do that today. At first glance, it looked like it was a furniture store. Yes, they have lots of furniture but a deeper look showed there was so much more. There are towels, bedding, kitchen utensils, household cleaning items, rugs and decorative items. My intention was just to look not buy. However, when I saw the food items, I realized that I needed a shopping cart. Things that caught my eye...imported pasta, pasta sauces, spices, sweets and a cleaning formulation for shower doors and mirrors. Truthfully, there were other items that attracted me but I exercised will power. For example, I saw a lovely vase but my sensible side said "we don't need another vase." There was artwork but sensible side said "We have enough of that and only so much wall space". When I went to check out, the cashier was friendly. I found out, when he tried to get me to sign up for a credit card, that they are part of a conglomerate that includes TJ Maxx. No, we don't need another credit card! My haul ended up costing $35 plus change. Once we were home, I showed my husband my haul. He asked what it cost and was pleasantly surprised. Aw, gee! I'm so proud of myself :D So, no regrets for paying Home Sense a visit!

Super clean and organized! Amazing customer assistance and with a smile WoW! Who does that these…read moredays.

Honestly the best when it comes to prices and the variety of choices. Very big store as well so go…read morethere with time

This HomeGoods is so welcoming. Lots of inventory. This display caught my eye as I walked in…read more Halloween is up in the front of the store so you can't miss it. Lots of clearance to be had. I'll be back!

I love home goods. Everyone that works here were friendly and the service was great. Had no…read moreissues. I'm sure that Employees are very valued all were friendly to me

Manse has curated a beautiful store. I found some instant treasures like a handmade in England…read moreporcelain creamer and decadent Sabre pie server. Gorgeous handmade wooden bowls, luxurious and unique serving utensils and vessels, cookbooks, stunning glassware and gifts for the chef, pets, artist and gardener in your life. There's something for everyone here - it felt like a shop I'd find in Middleburg or London. So many fun and inspired items-whether you're looking for the perfect gift or finishing touch for a room, Manse has it! Check out their Georgetown location too, near Compass Coffee on Wisconsin Ave.

Great great store! I wish they had not moved out of Old Town. Best French items and beautiful home…read moredecor plus excellent service!

I've heard a lot of ppl go here. I haven't been in years and the last one was in SATown…read more If you have ever been in an Old Time Pottery this is what it reminds me of. Big store with lots of items to check out. However the whole store has an odd smell and it gave me a headache so I didn't stay long. Majority of Furniture was on the shelving units and I'm always afraid they will fall down so I don't want to test it out. How are you supposed to sit in the chairs if they are on the 2nd shelf? All their furniture was in boxes on the shelves.

Beth the manager kicked us out for "running" when we didn't and for sitting on the couches when…read moreother people were doing it so yea she sucks

Amazing paint work and attention to details. Have been happy with every piece purchased.read more

I did a google search and came across this store. They have some of the most beautiful pieces of…read morefurniture that only needs to be refurbished. They do that for a reasonable price. I purchased a beautiful table that I love. I wish I had the before pictures. They are very friendly people and do exceptionally great work.

Bottom Line: A beautiful store on Maryland Avenue featuring traditional and transitional home…read moredecor. I really enjoy shopping Maryland Avenue and the classy stores that call it home. Like many of its neighbors, Be Home does not disappoint! This store features furniture, lamps, artwork and other home decor. Some items are very traditional while other items are more transitional. Regardless of the style, everything is quality and classy. Be Home is definitely the type of place that you'll want to keep checking out as their inventory turns over and they offer many seasonal items. Also, it's a great place to shop for inspiration or a gift. Finally, the staff is friendly and attentive but not overbearing.

Wonderful home furnishing store on Maryland Ave that beckons comfort, costal & class. From chairs…read moreto tapestries, trays, to decorative pillows, candles, gifts and nautical furnishings. Do yourself the favor and linger in. The perfect gift awaits you here be it for yourself or for a loved one. It's the perfect boutique shopping experience!

Wow - Frosty. I've never been into a boutique type shop…read morelike this and not been greeted, much less actively ignored, by 3 employees. 1 guy and 2 women. Normally, places like this that sell extremely non-essential home decorating objects seem to make a point of being friendly to induce you to buy something. Not these guys. Too bad. It would be a nice place to buy thing for your home or gifts for others. The trinkets and potpourri were artfully displayed. Smells great. Cute scarves. I don't know if it's because I pulled up in a truck? (which would, by the way, rule out half the people around here) or because I was just wearing jeans (guess they don't recognize $250 jeans from the Denim Bar) - and they assumed I didn't have money to spend? No clue. I wouldn't have considered it overpriced at first - but after the passive-aggressive treatment, you don't want to give your money to people who are rude and condescending to you - so $29 starts to seem too much to pay for a coaster set or olive tray and bad customer service.

Great shop, great vibe, great service. Best in local business for SOMD…read more Lola Belle is my go-to place for pretty much anything I need - be it home decor, an accent piece, a hostess, birthday, wedding, or Mother's Day gift, or great decorating ideas. The girls that work there are super fun, funny, knowledgeable people who love chatting with anyone who walks in the doors. You can tell this is the kind of place where regulars stop just to chat and check up on what's new. Besides the customer service being great, they have anything you could ever need - ANYTHING - in super unique stuff that everyone I've gifted to has loved, and there's a price point for every budget. I never leave empty-handed, and I'm always happy with my purchase. Word on the street is they do design services too, and from the store displays, you can totally tell! Everything is beautiful, seasonal, fresh, and new, so maybe design is next on my list from them. All in all, the BEST find in Southern Maryland. Will be back again surely... Probably this week. :)