Dr Tiffany Rodgers recently performed surgery on my lower spine. My entire experience with her & her team was excellent. At my consultation appointment her team X-Rayed my spine & Dr Rodgers reviewed them & my MRI prior to meeting her. She was very professional, knowledgeable and very friendly. She knew the source of my continuous pain & explained what needed correction & the risks in the procedure. The day of surgery, I was admitted 7:30 am and went home just after lunch pain free. Her recovery staff was very caring, thorough & attentive to my needs. Dr Rodgers was recommended by a friend who is a nurse. After my experience, I too highly recommend her & her staff to anyone with back problems. read more

Highly recommend! After years of dealing with chronic lower back pain, trying everything from physical therapy to pain management with no lasting relief, I finally found the answer with Dr. Rogers and Dr. Satterfield. At 50 years old, I was hesitant and scared. I had heard so many negative things about spinal fusions, and being a high-risk patient with a history of blood clots only added to my fears. But from the moment I met with Dr. Rogers and Dr. Satterfield, I felt heard and understood. They took the time to explain everything clearly and compassionately. My X-rays and MRI made it undeniable--my spine had slipped to the point that surgery was the only option. It wasn't going to get better on its own, and I wasn't getting any younger. In early February, I had the surgery. From the very first time I got up afterward, I was pain free--something I hadn't experienced in years. Now, eight weeks later, I'm still pain free and healing well. I am beyond grateful that I chose to trust these incredible doctors. They gave me my life back, and now I have a future full of possibilities ahead of me. Thank you, Dr. Rogers and Dr. Satterfield, for your skill, your kindness, and for helping me reclaim a life without pain. Angela M. read more

Tiffany Rogers, MD, MPT - Before and after = Pain Free - Orthopedists Near Me - Torrance, California

My after operation experience was pretty good. The back pain was gone in a few weeks and it was very mild during that time. Brace came off after 2 months and I had no back pain. My muscles were weak , so l started therapy. I did a lot of walking after the operation and going to the gym after the brace came off. Now 5 months after the operation I'm going to the gym at least 3 days a week and still walking. I have absolutely no pain in my back and sitting is no problem. It is like it never happened. Life is great. read more

Condescending, unhelpful, prescribes incorrect medications, and misdiagnoses. I've looked for and found other spine doctors to address my issues. read more

I carried pain in my back for over 50 yrs. I had a procedure January 25. It was amazing to awake and find the absence of pain. Dr. Rogers and her staff are amazing. read more

They responded by giving me a website to contact to talk to me about my experience with this doctor. I have left two separate notifications and I have not had anyone call me. read more

We have seen many medical specialists due to the unique nature of my daughter's condition. Dr. Rogers is by far the most condescending, rude, and dismissive practitioner we have seen. Instead of listening to our concerns, she spoke at us and immediately dismissed my daughter's questions. She also did not show us the four X-rays that we took in the office, unlike other specialists we have seen. Furthermore, Dr. Rogers was unprofessional and insulted another specialty that my daughter was referred to within the same network. We will not be going back for a follow up, and will seek a second opinion elsewhere. If you are someone with chronic conditions or complex medical history, please seek care elsewhere. read more

An incredible back surgeon!!! I got up one evening just sitting around watching a baseball game at home and the next thing I know I had an incredible pain run from my lower back to my left leg. I tried a chiropractor for about a month, and that didn't do much. My wife found Dr Roger's by word of mouth and I scheduled an appointment. She tried an epidural, which work for about a week. I went back in to see her and told her "that didn't work ". She scheduled a surgery in about 10 days and performed a micro surgery on my fifth vertebrae. It was a in and out procedure. That first night I finally got to sleep in my own bed again after spending many countless nights in my recliner. Now to this day I feel as if nothing had ever went wrong. Thank you Dr Rodger's and to your awesome team. I can walk, run and sleep normally again !! read more

I cannot say enough about Dr Rodgers and her staff. I have had severe headaches for a long time. We tried everything without surgery . August of 2024 she performed C3-C7 fusion on my cervical spine. I am headache free in December of 2024. It wasn't easy, but if you follow her instructions post op, you will be fine. Thank you so much for giving me my life back. read more

Tiffany Rogers, MD, MPT - My new neck - Orthopedists Near Me - Torrance, California

Had my appointment with Tiffany Rogers. I was very impressed with her knowledge, compassionate and hands on approach. She gave me a lot of tips and ideas on how to keep my lumbar disc less painful, plus a prescription for Physical Therapy. If these doesn't relieve the pain then a cortisone shot. Last on her list was surgery. I really love her approach to natural ideas with surgery being last on the list. Tiffany even helped me find a doctor for a specific surgery that I was struggling finding. She is friendly and an extremely caring person. read more

Would advise seeing another Orthopedic Surgeon Dr than Rogers. I'm in process of joining the military and needed to see an Ortho for a consultation about my neck condition, barring me from potentially joining. I scheduled an appointment with her and explained that I have recent x-days along with x-rays in the Torrance system. That I would like her to evaluate my range of motion. When I arrived, I was approached by one "nurse" who questioned my x-days along with its validity. They didn't trust that the x-rays I brought in were mine. That was the first red flag. Once in the room was asked again by another nurse to see the x-rays. I asked if there was a concern and she mentioned the DR. can't properly evaluate conditions off of laptop x-rays (I clearly explained what I had multiple times, even before my appt). When Rogers entered the room, I could tell her energy was immediately negative. Like I was wasting her time from being there. Explained my situation for trying to enlist into the military and she showed no interest to be there. We did some exercises and stated numerous times that I didn't have any pain and had full range of motion. After my appointment I realized she put me down for having neck pain (which we confirmed I didn't have) and another neck condition I didn't agree with and requested a call back. 3 days go by, and I finally receive a call back. Her first words were "Have about one minute because I need to get back to other patients" (How rude). I questioned her diagnosis and asking her to change it because it contradicts what other doctor's I've seen, and I just don't fit all of the symptoms. She pushed back and even mentioned that "it won't stop me from joining the military"... (Guess she knows about military standards now) Majority of these reviews are fake to boost her reviews, and my experience was nothing short of pleasant. Save yourself time and hassle to look for another doctor who will take the time to see you and listen. Would not even trust her with surgery or diagnosis of any conditions based off her attitude and unwillingness to work with patients. read more

Dr. Rogers is amazing. I had a severely painful herniated disc that wasn't allowing me to stand for more than 1 minute at a time, due to sciatica. We discussed options and determined surgery to be the only one to relieve the pain and restore me to my previous level of activity (skiing, hiking, boogie boarding, camping, etc.). She performed a L4/5 interbody disc fusion on April 23, 2024. Upon waking up from the surgery, the sciatica pain was gone! Obviously, there was the normal healing from the incision, but I was walking with a walker in the hospital and at home for a week or so then went to PT for several months and am now cleared for my normal activity! I highly recommend her, not only for her kindness, understanding and clear communication, but her amazing surgical skills. read more

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Dr. Tiffany Rodgers has restored my ability to walk again, I had to have emergency surgery on 3,4,5 lumbar spine and I've been in recovery for a couple weeks now..., the therapy is more difficult for me than others because I broke a few bones in my upper arm at the same time...but I'm getting there read more

Great Dr she did my husband's back surgery they have a great team I would totally recommend

Dear Jill from Torrance Memorial, No need to reply. It's been many years and all is forgiven. I have moved on. I just hope she will be more careful and have better integrity for her patients. read more

I was in so much pain when I first came to see Dr. Rogers but after surgery thanks to her and all the staff I'm healing well and on the road to recovery ‍ read more

On May 27 2025, I underwent a major spinal surgery a couple of months before my 70th birthday, and I have zero regrets. My spine was a disaster; sciatica, scoliosis, budging discs, and lumbar compression; which required Spinal fusion and lumbar decompression. This one surgery immediately eliminated the nerve pain, straightened my spine using titanium screws. After a 4hour surgery I feel better than I have felt in years, yes there is some pain, and discomfort from the surgery, but that is to be expected. I am so thankful to have found Dr. Rodgers, Jeff Satterfield and their staff, they are truly an A team. There are a number of horror stories floating around about "back surgeries," and yes I have heard them too, but what helps is a team working to improve your overall quality of life by completely educating you on your current condition, the necessary procedure, and the aftercare. If you follow the prescribed treatment plan, you will be better for it. This was an effortless no-brainer for me. Dr. Rogers and her team run like a well-oiled machine. The Surgical Scheduler presented me with available dates for my surgery, and worked with my PCP to ensure all post-op tests were performed, all the while keeping me involved The hospital to confirm my check in date, and explain the check in procedures. I met my anesthesiologist prior to my surgery, and the person in charge of monitoring my nerves during surgery. I feel much better, and the change is noticeable to my family. My gait, balance, and overall ability to stand and walk has vastly improved. I am now in physical therapy and my life will only continue to improve. I am so very, very grateful to Dr. Tiffany Rodgers, and Jeff Satterfield and their staff for restoring my confidence through the ability to simply stand, and walk. If I had to do it over again I absolutely would without hesitation. read more

Dr. Tiffany Rogers did my spinal stenosis surgery. I couldn't have asked for a better surgeon. I no longer have pain on my neck and arm (shoulder to fingers). She was very informative about the surgery and follow up visits. PA Jeffrey Satterfield was also very helpful and a nice person. Both make you feel at ease. I'm probably not saying everything I want to but let's just say I have nothing negative to say and would definitely recommend Dr. Rogers and PA Satterfield. read more

I applaud Dr. Rogers and Dr. Satterfield for their amazing talents. My mother had been experiencing back issues for years. A few visits to Dr. Rogers and viola a plan was put into place. The decision to move forward with back surgery was made. She had tears in her eyes after the surgery as she hasn't been pain free in a very long time. We are so grateful for their kindness, compassion, and more importantly skill. I am grateful we pushed past the fear as now my 82 year old mother can continue life with a smile on her face. read more

Dr Rogers referral Hello, my name is Anthony West and I am a patient of Dr Rogers. After years of living with back pain, seeing countless physicians and specialists and undergoing various treatment plans, my PCP referred me to yet another orthopedic surgeon. I landed in the office of Dr. Tiffany Rogers, who diagnosed my fractured back immediately. She did not initially recommend surgery, but offered options first. After pain management and physical therapy failed, surgery was imminent. Dr. Rogers, PA-C Jeff Satterfield and their entire team rendered excellent care and compassion. My wife was informed and kept in the loop as promised and the office staff assisted with navigating through paperwork, etc. I am 1 1/2 years post surgery - fully recovered and enjoying a quality of life without suffering from back pain. I am golfing, dancing, and open to enjoying things I would have never considered possible. read more

In my prior review I neglected to mention that I am 90 years old. When I was taken to the ER I was advised that my neck condition was very serious but at my age I should not undergo surgery because the risks were high and the benefits were very low. At that point I undertook research in local spinal surgeons. Dr. Tiffany Rogers stood out, in my opinion, as the best person to based on skills background resume. Needless to say, I thank God, for choosing her to review my case. The wonderful results surgical repair on an old old man speak for themselves!!! read more

I don't want to anyone have same experience so let you know. Dr Rogers is very MEAN Doctor I never met. I was so shocked because I've never met like her doctor in my life. When she was explaining my diagnosis I couldn't understand a Terminology (English is my second language) so I asked her what does it mean then what she did was she started speaking super fast and used so many different Terminologies then she grinned and walked out the room. I was like ??? I thought doctor suppose to explain well till patient understood what is going on our body... she is a very mean lady. I don't think she is a true doctor because treating patients like this. I wanted to give her zero star. read more

I want to leave a 3rd review...1st good 2nd bad 3rd good!! After 2 years of trying to find out why I have chronic daily pain after ACD& F by Dr. Roger's. ​ no Dr. Could help me. I was diagnosed with Fibromyalgia from a Rheumatologist just recently..well I was going back to Dr. ROGERS & NOT LEAVING UNYIL I HAD ANSWERS.....long story short..Dr Roger's asked me a lot of questions & not knowing also said Fibromyalgia..now I just want to acknowledge that my attitude wasn't the greatest after years of chronic pain but Dr. Roger's handled me Very Well & explained a lot more in detail why all that was happening with different pain. I expected , honestly a bad turn out!? I'm very happy I went back to her after 2 years. Also, she is very honest & forward & and confident & whatever..(so to the review she got about her Ego...SHE DESERVES TO HAVE ONE(that's why i picked her oringinally, i liked her CONFIDENCE!!..as long as she fixed my spine & Cared enough to continue with me after the bad review. I RESPECT HER EVEN MORE! THANK DR. ROGERS JBC read more

The entire office is friendly and very efficient. Dr. Rogers is kind and proactive. She really listens to you. I'm having surgery in August on my neck and I feel relaxed and confident that it will be successful. read more

Dr Rogers is a rock star! I am so grateful that I found her! I am officially 11 months past my spine surgery. For many years I endured increasing hip and lower back pain. My condition caused my legs to collapse underneath me. I needed pain medication and heating pads to sleep. I ignored the situation thinking I didn't have time for surgery. Finally, the situation became dire. We had just moved to the LA area and had no doctors so I looked online for spine surgeons and made an appointment. From my first appointment, I was confident that I had found the right doctor to address my back, hip and leg pain. When I met Dr. Rogers, it was clear she was a straight-shooter. She showed me the x-rays which showed that my vertebrae was a centimeter out of alignment and the MRI which indicated that there was no space for my nerves causing issues with my back, hips and legs. Surgery involved replacing a disc with a spacer and repositioning and fusing the vertebrae. As a former teacher, I have been impressed with Dr. Rogers explaining why certain conditions have occurred and what various treatment option results can be expected. She was always clear about the time to recover to various levels. She determined PT options which appealed to me and were right for my treatment and strength levels. Dr. Rogers is a gifted surgeon and has a background in physical therapy allowing her to target PT for each patient's needs. Dr Rogers has guided my recovery and been a source of motivation as I recovered my strength and endurance. I followed every direction of both Dr Rogers and the PT professionals and have had amazing results because of the right care team and a determined attitude. Now I travel and enjoy life without restrictions or pain. I am healthier than I have been in ten years. More importantly I can maintain my health because have a strong back and body. I would add that my husband, who is an eternal skeptic, has been equally impressed by Dr Rogers clear and effective treatment plan and communication. I say the Dr. Rogers is a rock star, but he maintains she is a fighter pilot! Either way she is a very special talent! read more

I CAN WALK AGAIN!!! When I first saw Dr Roger's I was in unbearable pain. My sciatic nerve was on fire. My leg, foot , and toes were numb. I could not find relief in any position. This went on for 6 months. Dr Roger's was the third Dr I saw. She new immediately what the problem was. A bulging disk pressing on my sciatic nerve. We tried epidural, but still no relief. Although nervous to have "spine surgery", she explained exactly what would be done and settled My fears. Dr Roger's performed a discectomy on my L5 disc. When I woke I was still in pain. Well nerves rhat are angry for so long take time to heal. She told me give it some time. Over the next two weeks I noticed I was more comfortable. Two weeks later I was PAIN FREE!!! My leg still tingles but that will take some time. I got my life back!!! Pain free!! I am so so thankful for Dr. Roger's and her team. I can't speak highly enough of the care, education, and how overall Dr Roger's fixed my back. Spinal surgery doesn't have to be so scarey!! THANK YOU DR ROGERS,with my whole heart....THANK YOU!! P.S. The aftercare education Dr. Roger's and her staff taught me will be part of my daily life. Core strength is more important than I ever knew. I will never take it for grant it!! read more

As an RN with many years of hospital experience, I am a very tough judge when it comes to doctors, so believe me when I tell you that Dr. Tiffany Rogers and the team she has assembled are the best of the best. I have been a patient of Dr. Rogers for over 10 years now. She had been treating my back problems conservatively for years, but ultimately surgery was required. She explained the process and listened earnestly to all my questions. I was never nervous going into surgery because I was confident I was in great hands. I had great post op care. Now that I have recovered I can say I have an excellent result and I am grateful to have regained much of what I could no longer do. I think Dr. Rogers is an excellent doctor. She is not only brilliant and experienced, but also compassionate and easy to talk to. I can't sing the praises of her and her team enough. read more

Dr. Tiffany Rogers is the go-to back doctor for our family. My son-in-law (who broke his back but didn't need surgery), my wife (who broke her back and did require surgery), and myself have all been successfully treated by her. For me, it was years of leg and stomach pain, then seven months of cycling through doctors in every field until Dr. Rogers took one look at an MRI she ordered and realized my major problems were being caused by my back. Not only that, she told me that if she didn't do surgery ASAP, I'd be in a wheelchair for my remaining life. Being an engineer, the worst possible patient, I resisted at first. But she just kept building up my confidence with her knowledge, compassion, and easy bedside manner. I finally agreed to the surgery (a serious rebuilding of the L1 to L4) in January 2020, and the results have been nothing short of a miracle. No, I am not 21 again, but I can now fully expect to live out my life on my feet. My appreciation and adoration run deep. I thank my lucky stars every day that I found Dr. Rogers. I recommend her highly! read more

No back surgery for me! Until my back hurt so badly that I cried when I walked! Did my homework and interviewed Dr. Rogers. After viewing MRI, I consented and what a blessing. She fit me into her busy schedule within a week after seeing how much pain I was in. Fusion of spine in lower back with partial removal of spine bone and disc. Partial removal of bone of single segment of spine in lower back with release of spinal chord. Insertion of cage to spine bone And disc space during spinal fusion. Harvest of bone from spine incision for graft. Placement of fragmented bone graft or material to spine to promote bone growth. Aspiration of bone marrow for spine bone graft. That was Nov 1, 2022. It's been a long journey to recovery, but I can walk without pain. I am 67 years young. I positively recommend Dr. Rogers, she is the best!!! Susie Miller read more

Dr. Rogers' team of office staff is truly excellent and responsive. Dr. Rogers not so much. I started having lower back pain/leg numbness and expected to see Dr. Rogers. Instead, Dr. Rogers' P.A., Jeff Satterfield, whom I thought a doctor due to his stethoscope, came in. Dr. Rogers only came in later and stayed for about 5 minutes to read my prior x-rays or ct scans. Neither Mr. Satterfield (with whom I was alone at first) nor Dr. Rogers asked my permission to run their hands on my thighs before doing it, stunning me with the unexpected personal intrusion. I had to ask what they were doing and why. Doctor R. diagnosed my condition and set up further testing, but since her PA had told me I couldn't do certain back-easing moves (like toe-touching), I asked her what I could do. She said she'd talk w/me after the testing came back, and rushed out. For the 2d meeting, I refused the office trying to set me up to see only the P.A. After she had finished talking about 5 mins. w/me, Dr. Rogers again was in a hurry to leave. She refused repeatedly to answer any specific exercise questions, instead telling me I could do anything that felt good and not do anything that felt bad. Specifically, I could touch my toes, in direct contraction to her PA's statements. I also asked her, for the aqua physical therapy staff (and myself), for any specific guidance for my case re: water therapy treatments. She blew us off, saying the staff knew what to do. I left confused by conflicting advice and worried about left-leg numbness starting. Dr. Rogers had told me that surgery shouldn't be an option until I was at the "writhing in pain; couldn't sleep every night" level or until my left leg became more numb than it already was. ** I was thinking I needed a 2d opinion about that--not wanting any nerve damage to be permanent.** However, I agreed to try a epidural w/steroids. Again, the Doctor gave me no info up front about risks, etc. So, I wouldn't sign the hospital's "informed" consent until she told those upon me asking right then and there. Sadly, it epidural didn't work for more than 2 days. Leery now about dealing with this doctor, I though I'd try one more time determine what to do next. Today I came in for my 9:00 a.m. appointment and saw that she had double-booked me with what looked like a very elderly, first-time patient, whom she took at 9:00. At around 9:25, hearing nothing, I told the front desk staff that I had a 9:00, not a 9:30 appointment, and was leaving. My time is important, too. In sum, the patient must sit silent with this doctor. Her patient interaction with me was poor--as she said after she'd finished talking w/me but when I tried to get any answers, "Let me drive this train." read more

Tiffany Rogers Is a excellent spine surgeon She did a back surgery, that gave my husband Emmett, Who was depressed and in constant pain. A new outlook on life. He is pain free , and we are both out Together again doing the things we love to do. We thank you Dr Rogers We so appreciate you. I highly recommend Dr Rogers , if you are having Back pain , go see her. You are awesome!!! read more

She was caring and thorough. I had severe back pain that was diagnosed as lipoma. Surgically removed and I was much better. Thank you Dr. Rogers! read more

Am Female 66 I had back pain since early 80s I have been in pain management I had Epiderl injections I was told I would need surgery. I was so sacred to have that done to me. I went to the doctor's office for something else but notice Dr. Rogers Spine specialist made an appointment. It was like family first time meeting her. It felt so comfortable with her and the staff I decided to do the surgery 2023 I feeling so much better my recovery was long but But well worth it? I love her office. The staff all the doctors are so nice. My stay at Torrance memorial. I was treated like a Queen. I had such a big room my doctor want me to get rest . God Bless and Thank you. read more

Nearly two years ago Tiffany operated on four vertebras that were causing me extreme pain. In the morning she came by recovery and I told her the pain was gone. After a brief stay I was discharged and the pain has never returned. With some morning excercises my flexibility is now better than when I was 30 and I am 82. I have no side effects. Don't hesitate find the best and fix your back. read more

9/25/19 I have had a few new experiences/interactions with this business. (Someone got my last update removed from Yelp because they didn't think my last update related to a new experience or interaction. So to clarify, it definitely did. And now I have more to report.) I received several more calls and voicemails from Dr. Rogers' office after my last update, telling me to pay my bill that I had the receipt for. My insurance company put a stop to it. Someone I don't know named Kimball W. sent me a message on Yelp arguing about my experience and Dr. Rogers' federal criminal case, and I had to block them. Her case is still not settled; you can read all about it online on the DOJ website. It's not a secret, and I believe that consumers should be aware. I also recently realized that she prescribed me medication that she shouldn't have because I was already on something very similar. I'm not sure how she didn't catch that or bring it up to me. I'm glad I never filled it. It bothers me so much that she's still accepting patients knowing all the evidence against her, the experience I personally had with her, and her office's active attempt to influence Yelp reviews. They now have over 50 5 star reviews, many of them very recent? They have definitely been recruiting people to post positive things for them. That was not the case a few months ago. Considering her federal case is about kickbacks for referrals, that's not a good look. Stay away. read more

Dr. Rogers and her team were fantastic in diagnosing and treating my recent concern. I had ongoing lower back pain for months and I tried numerous remedies (chiropractor, PT, stretching, etc.). Nothing I did improved the condition, in fact the sciatic pain continued to get worse to the point it was severely debilitating. I final was referred to Dr. Rogers. She was professional, highly informative, and accurate in her diagnosis. Within 3 days of meeting her the first time, I was recovering from microdiscrectomy surgery on my L3/4 and 4/5 for severe herniated discs. My sciatic pain was gone immediately. Recovery is ongoing and on track and I just can't thank Dr. Rogers enough. For anyone living with severe back pain, please take the time to see the professionals. BEFORE you try to self medicate/heal. It would have spared me months of pain and stress if I had connected with the right folks first. Thank you again Dr. Rogers!! Sean Palmer read more

Dr. Tiffany Rogers performed a spinal fusion on my lower spine at the beginning of May, 2023. Before I had the surgery I could barely walk due to severe pain going down both sides of my legs. I had surgery fairly soon after the diagnosis. Right after the surgery I was again able stand up straight and walk without nerve pain in my legs. It was amazing! Dr. Rogers and her PA were very upfront about the surgery and care. I received the best care. It was the best decision to have Dr. Rogers and her team perform my sugery. I'm a walker again! Yay! Thanks Team Rogers. read more

After reading some of these reviews I felt compelled to write one in myself. All I can speak on is my own experience with Dr Rogers and I couldn't be more satisfied. I appreciated her assertiveness to my needs and gave me straight up answers. No nonsense and no sugar coating. If you want a solid surgeon who genuinely cares I would recommend Dr Rogers hands down. Read between the lines in some of these reviews. Giving a bad review because of a front desk error is in my mind ridiculous and should not be complained about here. If she operates on the wrong body part here would be a great place to complain not about insurance bs... I came to her with severe back pain and post surgery had some non surgery related snags. She was very patient and did everything she could to accommodate me which is more than I could ask for. Thank you Dr Rogers for a great experience I would highly recommend Dr Rogers to anyone who wants an experienced Spinal Surgeon who actually cares about your health and recovery. Thanks again. Ps don't forget to check out her awesome Star Wars socks. read more

After years of suffering with back pain and inconvenience I found Dr Rogers. She not only understood what I was experiencing but felt confident that she could help. She Did! No more pain in my back or going down my legs. Not more wetting my pants. In one operation she took care of it all. The hospital stay was short and easy. After getting home the recovery so far as been boring but easy. Boring because I'm supposed to take it easy. If you are suffering look no further, I recommend her highly. Don't waste time, life is too short. read more

I had a referral to her office after an x-ray revealed possible cause of my pain and discomfort was from my lower back, a slipped vertebrae. The referring Dr scheduled an MRI and a follow up appointment was to happen under the care of Dr. Rogers. A new symptom had suddenly appeared right after my initial appointment with the referring Dr. and I immediately called Dr. Roger's office to have her take note and see if my new symptom (numbness in my arms) would require a larger scanning range in the MRI, to include the neck/ upper spine area, in addition to the scheduled lower back. Her office told me they would inform her care team and someone would call me back. This took place days before my scheduled MRI appointment. With no return phone call from her office, I tried to get notice to the referring dr as well and tried another call back to her office only to hear from the scheduling receptionist to keep the appointments and see what she says when I arrive. My greatest concern was to have to schedule, plan, and pay for 2 MRI, a wasted initial dr visit and co-pay down the drain with no answered questions. And that is exactly what happened. After waiting 50 minutes after my scheduled appointment time, Dr. Rogers was in and out in 5 minutes. Her lack of care and concern was evident. No eye contact, no patient care, no interest in wanting to hear what brought me there before she started poking and prodding. I didn't get to give her a full timeliness of my pain, discomfort and symptoms before she started to cut me off. After telling her my lower back pain, horrible burning sensations, numbness in my legs and arms, inability to climb stairs without pain, she jumps in to tell me it's probably my neck and she'll know more after a MRI, which I could have had done already if her office was efficient! I had a few questions for her, she said she didn't understand my questions, told me I shouldn't worry, that it would be her job to worry for me after she receives the 2nd MRI results. A moment later we were standing outside the room and she tells the nurse to schedule a Stat MRI and that I would be taken care of quickly. I immediately tell the desk that I will not be seeing her again and to have results sent elsewhere! I soon get a call from her office that the "Stat MRI" is scheduled 5 days from now. Really? Stat? No way! I told her to call me back with a real "stat MRI" appointment. She said she'll have their office manager contact their office manager... And of course no call backas of yet. Now it's 6:30pm. I doubt I'm getting a call back. In the meantime, I'm back to laying flat on my bed, painfully numb and tingling in my 4 limbs, lower back throbing and still no answers, in addition to being out $ for Dr visit, $ for my mri bill that's bound to make it my way, time off work and wasted time being in the presence of a careless Dr. I'm praying she just was having a bad day and doesn't treat all her patients like this. To be continued... read more