Terrible service. The manager Jennifer J. set a very very bad example to her staff. The other sales staff who served us even have to apologize FOR her manager. The manager should be retrained. I feel ashamed for the manager's attitude. read more

I came to the Tiffany's Vancouver Bridal for the men's suit section knowing nothing about suits myself. I thought this would be a good place to get an idea of what I like because of the one-on-one nature of their business, and then I would go to a big name store for a better price. I asked many questions and received knowledgeable answers from the woman working, whom I believe was named Natalie. I figured out what type of suit was best for me, and went looking for it in other stores. Everywhere I went I found the prices to be so much higher than Tiffany's that I went straight back the same day. Natalie took my measurements and was able to tailor the suit for me within the short amount of time I had before my pictures. The service was beyond enjoyable to work with, I will definitely come back in the future. read more

Sometimes if you can't find what your looking for you gotta look under a rock. This place is rock bottom. If you happen to purchase from them because they carry the designer house that you are looking for then fine, get your dress and get out. DO NOT LET THEIR ALTERNATIONIST touch your dress! Horrible work for $300. Imagine paying and then imaging me, the mother sewing up my daughters back side seam (which was stretchy material) in a bathroom stall with a borrowed hotel sewing kit at the Convention Center, making her late for prom. Cut to tyrant owner refusing to compensate or take responsibility in anyway after a three month "investigation" NOTHING! Save yourself, the alterationist at Bello World has always done wonderful work for me, I got sucked into the sales tactic of the 40 years of experience blah, blah, blah. ‍ read more

Tiffany's Vancouver Bridal - No small fix. - Formal Wear Near Me - Vancouver, British Columbia

Terrific service and non pressure sales. Lloyd help me tremendously today as well as finding a dress for my maid of honour and my Mom. He was very patient, listened well and very attentive which was quite a feat considering we stayed the whole afternoon. I was dreading trying to find a dress to fit me but the staff went above and beyond. Lloyd is a true gem. Thank you for finding all 3 of us dresses to feel special in. I would recommend this bridal shop to anyone. read more

A big shout out to Michelle at Tiffany's! Amazing service, great helpful team and a wide variety of wedding dresses, bridesmaids dresses and much more. We are also ordering the ties and bow ties from the sister store next door. Michelle helped match colours and provided a sample bow tie for reference. Thank you so much for all your help and for making this experience a memorable one! read more

Came here a few months back (March 2018) with my best friend. She was shopping for a prom dress and we decided to check out Tiffany's Colour. We went in on a weekday at about 2 PM. As soon as we walked in, we were immediately greeted by this really friendly sales lady (Michelle). She did a great job of asking what type and colour my friend was looking for and did not shy away from asking us about my friend's budget. With colour choices in mind, she and my friend were able to browse and choose a bunch of dresses. While trying on dresses, we were able to take photos. Really relaxed environment and great service. Unfortunately for my friend, the dress she wanted wasn't in stock but Tiffany's was able to order in her size. Her dress cost solid $300 with an additional $100 in alterations. Overall, we had a really great experience and made prom dress shopping with my friend really enjoyable. read more

i went here with my sister to pick out a prom dress and my experience was amazing! the lovely lady helping me (Carla/Karla) went above and beyond when it came to helping me find my dress! she was super friendly and understanding when i brought up my budget and what designs/colours i liked. she made me feel very comfortable as soon as i came into the store, thanks to her help i was able to find a gorgeous dress, i definitely recommend this place if you're looking for a dress! (and Carla/Karla especially!!!) read more

I would definitely recommend this place. Hopefully Lloyd is there because he is so friendly and genuinely bride focused! We were working with a modest budget and he didn't judge or push for sales or for blowing our budget. He was very accommodating and determined to help find something my friend liked, and even consulted us on timing of wedding, alterations, ordering options etc. Dresses generally range from $500-$1500, they looked very modern in cut, fabric and more quality fabric than I've seen elsewhere :) read more

I'm not impressed. They told me my dress would not be ready and would need a rush order and even then it'd be cutting it close to be ready for Jan. The dress was ready in Nov! They also measured me wrong; the alterations on my dress are a complete size and then some! I didn't know how they did the bridal measurements so I went with they said being the "expert" but they didn't do it correctly. I did call about the size and they werent helpful and told most people need alterations. I'm not happy with my over sized and over priced dress. read more

I came to this bridal store in January with one of my lovely bridesmaids. I expected great things because I saw it advertised in a lot of BC Bridal magazines. Unfortunately, I was quite disappointed. My bridesmaid tried to book an appointment, but we were told that since we were coming in on a Monday afternoon no appointments were necessary. The store itself is quite small, with one counter, a few change rooms in the back, and one mirrored pedastal to view your dress from all angles. There's a few racks of dresses in the center, a small wall of destination wedding gowns, and a large wall of ballgowns. When we walked in the only consultant we could see was busy with another bride. We patiently waited until she was finished. She explained to us what style was where, and told us to dig through the racks and pick out a maximum of three dresses. We picked out three and were shown to quite possibly the smallest change room I've ever been in. It was the size of a small linen closet, not even 4 feet in width. There was barely enough room for my clothes and one wedding dress at a time. The consultant was very friendly and happily helped me into my first dress. When I was looking at the dress on the pedastal, suddenly two more brides came in. Since our consultant was the only consultant working, she was forced to juggle all three of us. I feel for her, because that's a really stressful situation, but it really takes away from the dress shopping experience. My bridesmaid was fantastic and helped me into and out of the other two dresses we pulled, but they were obvious no's. I was about to change into my street clothes when an older lady came out from the back of the store. My guess is she was the manager. She came up to me and asked when my wedding was, which is at the beginning of September. She then proceeded to tell me that I essentially had to order my dress TODAY in order to guarantee its arrival. Now, I'm a girl who doesn't operate well under pressure, especially significant time pressure. I tried to explain that I couldn't buy a dress without my mom present, which didn't change her attitude at all. Needless to say, my bridesmaid helped me out of the dress, and I left the store with no intention of going back. Sorry Tiffany N Y Bridal, but I bought my dress at another store, 3 weeks later, with zero time pressure and my own consultant. Although the destination wedding gown selection was nice at this place, I wouldn't recommend this store to any bride hoping for that magical dress shopping experience. read more

Worst Bridal Experience Ever!!! I came in as their last client of the day and my consultant was in a terrible mood. While trying wedding dresses on, she told me what i had to wear and what i should not wear. What looks good and what doesn't and that i have to wear a long veil because she does fashion shoots for a living! Shouldn't I get a say in what I want for my own wedding? On the way out I also mentioned that the dress i liked was a little over budget, her response was that I should get another job. Who the hell says that to a bride? Will not be returning because the service was terrible and will be telling everyone about my experience as well!!!! I also found my dress elsewhere for a better price & way better customer service! read more

Pushy Pushy Pushy What else can i say? My friends wedding is pretty soon and the sales person was really rude and tried to use tacky, tasteless sales tactics on her . The dresses were nice there but we decided that my friend would not want to purchase from such forceful sales people . Also when my other friend asked how much a certain dress was , the sales lady replied , "Just $2000." YA okay ... Snobby sales lady! read more

HORRIBLE EXPERIENCE!! This was only in the initial appt making process too, I shudder to think what experience it would have been if I actually ordered something from this place. On September 17th I booked an appointment for September 19th and was told by the gentlemen that it would either be with a lady or with him. So on the 19th I arrive and the store is dark and door locked. Confused I called the number for the store and the call was answered. Gentleman, Lloyd I believe answered and said oh dear, sorry but the lady is sick and can't be there, didn't anyone call you? I said no I heard from no one. Basically he said sorry but it was her responsibility to call people, there's nothing I can do. I asked who can I talk to about this incident. Was told to call and talk to David on Wednesday. Fast forward to Wednesday, I call and talk to David. Worst experience of customer service EVER. He said sorry this happened to you but she had to go to the hospital, it was out of our control. He kept talking over me and then when he asked well what would you like me to do. When I was saying well some accountability would be nice and call the people who were affected and say how can we make this right. Or even say that when I called and not just well what do you want me to do. He then said well there's someone here waiting for me and hung up. For me now it's relief and shock, I mean what would have happened if I had ordered something and had it altered and something went wrong. Would i have gotten the same, sorry it happened but it's out of our control read more

The seamstress destroyed my wedding dress a week before my wedding. She cut it off so it sat 4 inches off the ground. She also totally changed the way it sat on me by changing the straps. While she was pinning it, I kept saying that it wasn't sitting right, and she said it wouldn't end up that way, but it did. They ended up having to entirely change the bottom skirt of the dress with low quality material (which was still 1/2 inch too short), and again the top was changed. I ended up with a dress that was nothing like the one I bought, and was forced to pay $500 in alterations as well. On top of that, when they swapped out the dress, they did a terrible job, and my mom had to restitch the zipper. The owner, Lloyd, said he would compensate me for all this, but it's been almost 3 months and I haven't had a single phone call returned. In the end, I hated my wedding dress (it was so different from what I bought), and the whole experience was terrible. I was also told that the seamstress does this all the time! STAY AWAY! read more

I came here with my sister. Her wedding is in about 9months but we hadnt gone looking for a dress until recently. We came to the store on a whim and was greeted immediately by one of the sales staff. She asked about sizes and directed us to the right area. At the end of the day, my sister did set her heart on a dress but couldnt commit. We wanted to come back with mom and the store was more than happy to accomodate. Why we liked the store: -Knowledgable Staff: Several staff members were on hand to show us dresses which complemented my sister's body shape. And made recommendations on accessories that could be used. -In house seamstress: Suggestions to alterations (ie. gown length, bustle options, less cleavage...) were also addressed and estimates on pricing were given. Also explained what could/couldnt be done, based on the material and the dress style. -LOTS AND LOTS OF DRESSES: lots of styles and sizes available! Dont undersand why other stores only carry 'sample' sizes. Tiffany N Y Bridal has lots of dresses! -Pricing: Probably the best part. Pricing was comparable to other stores and many of the styles were priced less from what we have seen. Also to note, they also have a bridesmaid store and a tux store on the same block. This is a no fuss no muss store. Dedicated and knowledagable staff on hand to make bridal shopping a positive experience. We are coming back with a follow up! read more

I am so happy that I found Tiffany Bridal. Before Tiffany, I tried out 2 other bridal stores (David's and Bryan's) and I have to say both gave me really bad impression and customer service. So after such bad experience, I did not expect anything when booking appointment at Tiffany. When I and my bridesmaid walked in, the lady greeted us with a BIG SMILE (which is very simple but I don't think everybody remember to do so). She then verified my appointment and asked me to fill in form about my important date. After that, she walked me around the store and asked if I have anything in mind (style, color, fabric, etc). She told me to feel free looking at the dresses on the rack. I showed her some pictures I found online and surprisingly, Tiffany had 3 out of 4 design I showed (other stores I tried they barely had anything I found online even though they carried the same brand). Anyway, my consultant was very helpful and ALWAYS SMILE, which made me feel like a friend, very comfortable. She also gave me advice about hair pieces and accessories, as well as shoes. I ended up purchase my gown at Tiffany. I absolutely love it (it is from Mori Lee Brand),and again, I am glad I found Tiffany Bridal. They gave me discount for bridesmaids' dresses or tuxedo at Tiffany as well, but even if they didn't, I am gonna go back there anyway. Because the service was awesome. read more

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So very happy from the staff and service that I received at Tiffany's. I was getting married a few months ago and I'm not a bride that wanted to spend a ton of time and money on her wedding so I only had three months to get everything including the dress. Needless to say, it was stressful. I bought my dress at a different store but when I brought it home to try it on I realized they had altered it incorrectly and I needed to have it altered. I called and made an appointment at Tiffany's. Tiffany's is only a few blocks from me so I figured I could take a cab there since I don't have a car. Well my cab never showed up and I was getting so flustered because I needed to have the dress looked at ASAP. I ended up calling the store and telling them my situation. The woman at the store was very understanding and helpful. I explained that I was only a two minute drive but it was pouring rain and my dress was very heavy so I walking with it was not an option. I asked if there was anyone there that could drive to my house and pick me up and bring me and my dress to the store, and they were so sweet enough to say yes and that's exactly what they did. After driving me there, helping me with my dress and helping me find THE PERFECT VEIL, the sales associate also drove me back home as it was the end of her shift. They went out of there way to help me and I appreciated it so much. If you want great customer service, look no further. Also they have a beautiful selection of dresses! read more

I included this store as part of my search for Wedding wear for a family Wedding and was appalled when I was greeted at the front door by a line of bedroom slippers & a small note stating that you couldn't wear your street shoes in the store!! I've never heard/seen anything so ludicrous in my life! This was a gorgeous Summer day with no rain or mud happening. And most annoying is there was no explanation for this necessity. The sales associate who assisted me was decent; however, not overly helpful and or accommodating and the pricing for very simple, unembellished gowns was equally atrocious! read more

I had a great experience at this store. Don't be fooled by how it looks (don't expect champagne and cushy couches-it's not one of those places) but the service was terrific. I'd been here a few times to browse while I was searching for my wedding dress over several months. All the different consultants let me browse freely, explained how their store works, and never pressured me to buy anything. I'm a bride on a budget but willing to pay more for the right dress so I was thrilled to find their discounted section right next door. They carry a lot of Alfred Angelo from previous years and can easily get something for $600 or less, and many dresses on that side have straps (if that's your thing). Their new selection on the other side is nice--they carry a lot of ballgown, a-line, and satin fit-to-flares. I almost bought a dress here but in the end, my heart led me elsewhere. Overall, a great experience if you're a down to earth bride that doesn't enjoy the pretentiousness of some bridal salons out there. Warm service, gowns for budget-conscious brides as well a good selection of new gowns, this is a good place to start. read more

I'm writing this review to save any other Bride from the emotional stress that my experience with Tiffany's brought me 3 weeks before my wedding. In January of last year, 11 months before my wedding date, I attended the Vancouver Wedding fair and it is that time I met one of Tiffany's bridal consultants and consequently made an appointment to start my quest for a wedding dress. After a good appointment with them I found my dress and felt really great about my find. In July my dress arrived and I went in for what I was told was an initial fitting and consultation. I tried the dress on and we discussed the fit and the fact that a bustle and some shortening would be required but that it would not be a massive alteration so to rest easy. YAY jubilation! and easier on the cheques book. So we went ahead and made the appointment for the beginning November on the 5th. I questioned the appointment being so close to the date I needed the dress and at the time I pointed out that my Wedding was on Dec 5th however I needed the dress in hand Nov 28th as it was a destination wedding. I was assured that this was not an issue. On Nov 2 my maid of honor had the unfortunate task of having to call the Bridal salon and re schedule my appointment. She explained to who she spoke with that my father had unexpectedly died and that if we could come in on any opening the following week to get the dress fitted it would be greatly appreciated, my MOH reinforced that this was for alterations and she was assured that if we got in for the appointment date that they gave her (4 days later on the 9th) that there would be no issue. We all felt relieved. We arrived at the appointment last evening and were welcomed in and I tried on the dress and then we proceeded with the consultant to discuss what alterations would need to be done with the dress. They had me walk through the bridal store and it was agreed, again like in the first consultation, that I would need to have the dress hem brought up, the rest of the dress fit well. BUT................ Yes...BUT... they then proceeded to tell me they were NOT going able to do the alterations. Huh? They could not do ANY OF THE ALTERATIONS, THEY DID NOT HAVE ENOUGH STAFF TO HANDLE THIS. I was stunned. WHAT???!!!! I bought my dress in February.... I was in the salon in July.... The exact same staff member in this appointment in the July appointment then scheduled us for the alteration appointment in November.. What do you mean you cannot do the alterations?!!!!!!! The consultant then proceeded, as I stood there with my mouth gaping open, to give us details and numbers for alteration places that I should call around to and get quotes from.... Huh??!! After all that my family had been through this last week I was in absolute shock that this had occurred. Why would they not tell us this prior to the appointment or even when we walked in the door? Why would they drop this bomb on us after having me parade around determining what needed to be done and not even give us the opportunity to set up another appointment with another alteration location with the wedding deadlines looming and being so close. The unprofessional nature of the way this was handled was inexcusable. No bride three weeks before her wedding after being assured that this bridal shop could handle the time lines that THEY SET for themselves would be left out in the cold. I would not wish this on any bride. Did I get a nice dress from Tiffany's, yes. But I could have gotten the same dress at David's bridal where we got my bride's maid's dresses and where we had AMAZING alteration service. I know I am emotional for just having lost my father so close to my wedding, but this was in no way to treat any bride. The stress of wedding planning is great, when you are dealing with so called professionals you expect them to act as such. If they were unable to accommodate us this should have been discussed a month ago or even last week when we called in to reschedule by 4 days. Not the night I think I am coming to get my first dress alteration fitting done. HORRIBLE HORRIBLE stressful experience. Shame on you Tiffany's. read more

Out of the dozens of bridesmaid dress shops I've visited, I've found Tiffany's to have the best selection of bridesmaid dresses and some of the most helpful consultants. Brianna was super helpful and attentive.This is also the only store that has let us take photos of dresses, which is extremely helpful in coordinating with out of town bridesmaids. read more

I am so glad I came to tiffanys and cannot recommend them enough. I would recommend making an appointment so that they can give you their full attention. Jordana helped me out and she is amazing! I found they have a good selection of different dresses as well as sizes. the fitting rooms may be a bit tight but they have plenty of space once you come out. I also bought all of our bridesmaid dresses at their store and the owner made sure he gave us the best possible price he could. I have sent many friends here since I went and no one has had any negative experiences, most ended up buying their gown from them. read more

Their worker "Amanda" here is SO offensive and politically incorrect. She made one of my friends feel awful about her weight and kept giving her oversized wedding dresses to try on and kept referring to her size. Then at another appointment for my own dress shopping she said i looked like a midget. Yea...not okay. Theyre rude here. read more

My fiancee and I had a horrible experience here (as did her mother and grandmother). In the end, we had to fix the dress ourselves. They were very rude and unhelpful. Stay away. read more

Tiffany's Bridal was my third bridal boutique that I visited and my consultant Michele was so lovely! She had helped me find lots of different dresses and styles that I had found on their website. This store is affordable for brides with a budget from $1000-$2000 and with the dress that I liked she had offered a $100 discount due to their special sale. Don't be hesitant to visit this shop because Michele was great! Their shop is boarded up due to an accident so the windows are destroyed but the interior of the shop is adorable. It's not as extravagant as other locations in the Vancouver area, but the experience was still memorable! Sadly, I did not purchase my wedding gown from this location, yet thank you Michelle for a lovely and kind experience! read more

This shop is a great place to look for a wedding dress. I came here a couple of months ago and bought my dress here. There is no pretension here - no appointments are necessary and you can walk in anytime to take a look at and try on dresses. Weekdays are less busy than weekends during the peak wedding season. What I liked about this place was the selection and price of the dresses. I was looking for a simple wedding dress and had a budget for it. Another great thing was that the saleswomen did not try to put me in dresses that were beyond my stated budget (unlike my experience in New Westminster's bridal row) and there was no pressure to buy. The women were wonderful and very friendly. The only mark against it was their other shop a couple of doors down that does alterations (Tiffany's Nights & Alterations Shop). I don't recommend going to them at all - the women here are not friendly and they are hardly helpful. If you're going to put $300 plus down for alterations, you would think they would be. Get your dress altered somewhere else. read more

I cannot begin to express how horrible my experience with Tiffany Bridal was, not so much at first, I was given a discount on the bridesmaid dresses only to be EXTREMELY shocked at how much 2 of my girls had to pay in alterations! nearly half of the original cost of the dress $150 +!!! To top it all off one of my bridesmaids was out of town and they ordered a dress 3 sizes to big for her (She was devistated as the dress were not that cheap to begin with) and when she came into town for alterations not only were they going to charge me for the mistake THEY made, but they wanted a rush charge on top of it and once I marched out of there and up the street to ANGALINE BRIDAL and saw the work she did for the last dress, I can tell how s*tty the alterations they made were! As you may be able to tell I am still pissed off with these hguys and I was married 6 months ago. Please please PLEASE DO NOT go to Tiffany bridal, you will regret it! read more

This was my first time trying dresses on and I had NO idea what I wanted or what to expect. I came in without an appointment and instead of telling me to come back another time after an appointment is made, they were really welcoming n friendly. After I tried on 4 dresses and was super happy with one, they were still were offering to grab more choices for me to try on. Jordana and Dani were both SUPER positive and helpful unlike other shops that carry the same types of dresses in the same price points. Brides with a budget or are first timers without a clue MUST come here! read more

I didn't end up purchasing my dress here, so this review is just for my experience shopping here. My consultant Michele was awesome. She was super patient and kept pulling dresses for me to try to help me narrow down my choices for style. I was working with a budget of $1000 and out of all the places I had been to, Tiffany NY Bridal had the most options for me. They do want to make the sale and are willing to negotiate the price a bit but I never felt pressured to make the purchase immediately. They let you take pictures too which was great because I was able to look back through my favorites and get the opinions of my bridesmaids. I was super close to purchasing a dress from here but didn't only because I decided to save a bit more $$ and rent instead. read more

Absolute lifesavers! Fun, enthusiastic salesgirls knowledgeable, not pushy. I'm getting married soon and had a dress emergency which left us with one month and a very small budget to buy and alter a new dress... And yet I was still having dreams of fairy tale gowns, covered in (quality) lace, beading and embroidery, yet dreading the looks of shock and horror that we would get when I told them our budget and timeline. All I can say is they were fantastic. The dresses in the front of the shop are gorgeous, but they also have a huge selection of consignment and sample dresses. Jessica and Amanda quickly identified my style and I liked everything they chose for me, but we were also allowed to explore and pull our own gowns (which was my favorite part). We not only found the perfect dress, chock full of amazing details and within budget, but we had a ton of fun doing it! Will be my first recommendation to people. read more

I just had the most magical experience at Tiffany's Bridal with the amazing help of Myra. I found The Dress and Myra was incredibly fun, thoughtful and helpful to work with in our--surprisingly quick--process. Perfect in all ways--the dress, the saleperson (Myra) and the sweet shop full of lovely dresses. The experience was SO fun and so special. Thank you again and again. -Nicole read more

DO NOT GO HERE! This place is horrible. Just horrible. The staff are the stereotypical snobby bridal store owners, they'll call you fat or tell you to work on your stomach if you're a bit bulkier and are IMPOSSIBLE to book appointments for fittings if you work Mon - Fri 9 - 5. DO NOT GO HERE! Go anywhere else in the world. read more

Worst experience, the alterations made my dress unwearable. This was 2 weeks before my wedding. They basically put me out on the street with my dress and told me they fixed the problem. I left crying. I could not afford to buy a new dress, especially so close to my wedding day. I had no choice but to take it to a seamstress that worked on it for 8 hours to make it wearable. I felt embarassed and sad, not beautiful on my wedding day. PLEASE do not support this business. read more

I had a horrible experience with the alterations part of Tiffany Bridal. I purchased my dress from the wedding fair at an amazing 300 dollars and was originally 900 dollars. It was a plus size dress that was about 4 sizes too big. I was assured that Tiffany's alterations department was up to the challenge and eagerly purchased the dress because when fitted by hand it looked stunning. I made my appointment and went in. There was an angry older lady at the front desk who looked down her nose at me when I went for my alterations. They took maybe an inch off the top part of the bust saying if they fitted anymore I wouldn't be able to sit down. Which was ridiculous and untrue. Alterations came to about 200 dollars. They barely altered anything and didn't try and match up the folds on the sides to the back. I went back for my fitting and the dress was once again too big. I told them I wanted it brought in more and they rolled their eyes at me and made me feel like I was being difficult. I looked like I weighed 20 pounds more then I did. My boobs weren't supported although they had pressured me into having a strapless bra put in for extra support. I may have been plus size but i have tiny boobs (D cup) and they were sagging. I felt horrible in it and didn't want to keep pestering them to make it look the way I wanted. They made me feel like I was being a bridezilla. I then went up to the bridal store to see if I could find a Brillo jacket for my strapless dress. I found exactly what I wanted and asked If I could take it down to the alterations for a pattern. We got there and I told them where I wanted the jacket to sit. They pinned it and I paid 100 dollars plus tax and left. Hoping, against my gut feeling, they'd get something right. I went back for my final fitting and the jacket was made exactly the same as the original. It had a lovely band around the jacket that I adored. It hadnt been made to the pinned specification. The angry woman I originally dealt with had come out and tried to tell me I was wrong. We repinned it and the manager was saying he'd have to charge me more because they hadn't messed up. So we brought out the original and there next to the newly pinned one was the hole matching perfectly to what I had originally requested. I got an apology from the manager with several dirty looks from the seamstresses. When I went to pick up my dress and jacket, the jacket had just been quickly cut and resewn without the band being fixed and reattached. My dress looked horrible for my wedding. I looked 30 pounds heavier then I was. I didn't feel like a beautiful bride. I felt like I'd been bullied and belittled into accepting a dress that I wasn't happy with. I am not an unreasonable person and was not upset or angry when talking with them. I didn't feel special or amazing. They took something from me that I cannot replace. I paid close to 700 dollars for a dress that wasn't flattering, beautiful or special... And i was made to feel like I was the one in the wrong. If I had had the funds I would have immediately gone out and bought a different dress. This was the worst experience I could possibly imagine. I got called a sausage by other people who saw my wedding dress. If they had listened to me and taken a few minutes to understand what I was wanting I could have had a magical experience. I would never recommend this shop. Not ever. Not to anyone. I'm so glad I got my bridesmaid dresses from another business. All of my girls looked stunning. Needless to say, I'm extremely disappointed And hurt. My wedding was almost 2 years ago and I still cannot get over how I was treated. I have dreams of finding someone who could fit my dress properly. It was my dream dress and became my disaster. read more

I gave Tiffany N Y Bridal one star and that's only because I had to give them something. I bought my bridesmaid dress from their store which I should have known when I went in that things were not going to work out. The store is small and since there are no appointments it can be busy and the consultants are scattered and not too helpful. I managed to find a dress despite the chaos in the store, apparently the lady helping me wasn't capable of measuring me so she had the General Manager David measure me, silly me I expected him to know what he was doing. So fast forward 6 weeks and my dress shows up, I go back in to try it on and you know what it didn't fit, he ordered the wrong size and had the nerve to tell me I gained weight since he last measured me, he then measured me again and all my measurements were the same, he obviously has no idea what he is doing and to blame someone that they gained weight is a terrible way to deflect the blame from your own incompetence! David then told me I could go down the street to the seamstress (which is also his store) and have it altered! I took my dress and said thanks but no thanks he already got enough of my money and did absolutely nothing to help but insult me. I ended up taking my dress to a local seamstress who was able to make the dress fit me, but of course it cost me almost the same amount as the dress originally cost to fix a mistake that wasn't mine. It got worse as I was not the only one to suffer Davids incompetence, one of my fellow bridesmaids had her dress come in and it was the wrong style, he ordered a new one and it came in and this time it was the wrong size (he again tried to use the weight gain excuse), finally on the third try he got it right! The bride bought her dress from them as well and her experience wasn't without its consistent screw ups and mistakes, you just get the impression they really don't care, once they have your money that is where the bare minimum at best customer service ends. I would never recommend any of their stores to any brides or bridal parties save yourselves the stress and go somewhere where they know what they are doing! Thanks for nothing Tiffany N Y Bridal! read more

Beware of this shop!!!! The Good: The dresses are competitively priced. Korean and Russian are spoken. The Bad: The shops are very rundown and in desperate need of renovations. Only young inexperienced clerks are native English speakers. Extra items and alterations are NOT competitively priced. 2 DOGS were in the alteration shop the day I visited. The owner, David, makes ALL decisions. David also knows EVERYTHING and does not keep adequate records to allow the other employees to know what's going on with orders. In the event of a problem, this makes it very difficult to resolve the situation. The manager, Natasa, appears to not be allowed to make any decision or provide any information independently without asking David first. My story: I ordered and paid for, in full, 2 dresses and material for 1 shawl (@ a whopping $69.99 for some flimsy fabric). The dresses came in quickly, within 2 months. The shawl did not, and David was less than forthcoming about where the shawl material was. I was provided a variety of stories about where/what was happening. For 7 additional weeks, I waited and waited, and each week I became angrier and more anxious. Mistakes happen, but David and Natasa did nothing to ease my worry, in fact they exacerbated it. "Don't worry" means nothing when you feel like the truth is being withheld from you. I picked up the altered dresses and shawl yesterday. They are alright, although my dress has a very strange odor for some reason which I cannot understand. My daughter's dress doesn't though, thankfully! I'm not going to talk to the store, what's the point? It's too stressful. I'm going to pay to have my dress dry cleaned. In my mind, this business very poorly dealt with a problem that was their fault. In the end I had zero trust or faith in this business. I would never recommend this business to anyone. read more

We bought a grad dress just recently and we were very happy with the service and the dress. We definitely recommend going here. They are very professional and everyone was very pleasant to work with. read more

This store has the best customer service in Vancouver that i have ever experienced, i visited so many bridal stores but when i got to this store, i felt like i was home. I am such an extra person and a perfectionist, and the staff(Lloyd and Michelle) understood this and were able to give me something that met my personality which was very key to me. I got a wedding dress from this store and brides maids dresses for a good deal, that we loved and for an affordable price. Honestly, i recommend any bride to this store. I recommended a friend of mine to this store and she also got a wedding dress that she loved and she kept on telling me how her experience was amazing. Honestly i was so impressed. read more

Kristin was a fantastic consultant - she pulled dresses in the style I asked for but also some that I never would have picked off the rack - and the one I liked the best ended up being one of those! I couldn't have imagined it would be such a perfect fit for me, but she had a great eye. She was also patient and gave me plenty of time with my party to talk it over and think, and when in the end I said I had to sleep on it she was super understanding and wrote down the style for me. She also didn't bring me any dresses outside my budget without my say-so. This shop is fantastic for brides with smaller budgets! Mine was $1200 and they had plenty of selection in that range. (A lot of shops don't in Vancouver...) I love this place! read more

I had high hopes for this place. I'm not a very picky person and I have been probably too relaxed about bridal gown shopping which is why I am surprised that I'm even writing this review, but I think it is important. I think this place could work for you if the alterations you have done are very simple and very standard. They have nice dresses and very kind dress consultants. My major issue is with the alterations crew. I was encouraged to buy a dress much too large for me that, apparently, the very talented tailors could alter for me to fit perfectly. The project was simply too much to be completed well and I ended up spending $465 on a dress that I will not be able to wear as is. My advice to this shop would be to improve communication between the different employees, especially between the dress consultants and the seamstresses/tailors. Details of my experience: There is at least one great consultant there who made shopping for a dress very fun, Jordana. She gave me very positive vibes about a dress that was too large for me but within my budget and that she thought could be altered to fit me. She brought in another consultant who seemed to think that, yes, the dress could probably be altered by their seamstresses to fit. When I came back to buy the dress (I had made an appointment to come back to purchase and fit the dress) they didn't seem to remember that I was coming in and that I had made an appointment to get it fitted that day for alteration. I thought I was going to be able to try it on with a seamstress present to tell me whether or not what I wanted to do was feasible. Jordana was no where in sight to help me and the woman there insisted that I had to first purchase the dress and then take it down to the seamstress for a fitting. She sold me the dress and then walked with me to the alteration shop where a very curt seamstress fitted me for taking in the body of the dress. She insisted that I come back for another fitting when I had my shoes to fit for the length and I would pay the remainder of the alteration fees then. When I came back about 6 weeks later I had forgotten the shoes but didn't really think it was going to be a big deal since I figured they would have a pair of shoes I could borrow just for sizing. The shoes are a low pump, very standard size, cheap. I know it is important to have the shoes when doing a fitting but the seamstress was so rude about me forgetting my shoes that I decided that I would just pay for the services they had already completed and take the dress somewhere else for the rest of the work. I should have listened to my instincts. Instead the seamstress softened and brought me a pair of shoes to borrow and we then did the fitting for the length of the dress. I picked up the dress about 8 weeks later and was surprised by the outcome of the finished product. Generally the sewing is good quality and it generally fits very well. But when I saw it on me in the mirror, I was pretty astonished at how wonky it looked. The bust was noticeably uneven at the top, the inserts into the bust looked bumpy, the left hip of the dress was visibly poking out, and the seams weren't lined up on the side of the dress. Two seamstresses came over when I tried it on and one of them accused me of losing and/or gaining weight since my last fitting "a really long time ago". It felt really horrible to be blamed for how wonky the dress looked on me. I decided then that I would just take the dress so I didn't have to deal with these unfriendly seamstresses anymore. I sent $111 on the dress and $366 for the alterations. I would never buy this dress if I had found it as is on the rack, no matter what the price. It just doesn't fit right and I have summer dresses that look better on me that I can wear at my wedding if push comes to shove. I realize that these tailors had a tall order with altering this dress to fit me and I put a lot of faith in them to do it. I can appreciate how difficult the work must be and how annoying it must be to put up with stressed out and picky brides. I just never ever want to go through that again. Good luck Tiffany NY Bridal. read more