Peace, Love, and Crave…read more I got to crave almost every week Forget the other cookie spots; Crave Cookie has the best cookies. The moment you take that first bite ...... It's elevating My eyes light up every time They switch out their flavors weekly, but they do have a monthly flavor that stays the whole month. This month of February, the monthly crave was a Campfire Crookie, which is a cookie croissant, and it is BOMB So bomb they be selling out by the end of the day. You can buy cookies in 1, 4, or 6. Cookies come out nice and warm when they box them up for you, and they show you the cookies before packaging them to make sure they look good for the customer. Besides cookies, they also sell sodas. You can create different-flavored drinks, making them fruity or creamy. My favorite cookies to get are: -The Flintstone -S'moreo -Campfire S'more -Campfire Crookie -Chocolate Strawberry (chilled cookie)

I was in the area and saw this cookie place. I walked in and asked if they had cookies ready right…read morethen. Yes they did. I got 4 cookies, the chocolate chip was really good but I could only eat half. I also got the chocolate lava and biscoff chilled. Very good cookies but the price was high but not out of the ordinary for this type of cookie.

What an indulgence! Soft roll with a crisp exterior and a hefty, generous portion of cream. It was…read moredelicious and big enough for two. Service was great. The employee who gave me my order was quick and of note, he was super hygienic. He changed gloves, washed his hands, put on new gloves. Would definitely recommend!

The nicest and sweetest girl helped me today! I had preordered a cookie cake to celebrate an…read moreoccasion with my husband and walked into the store with my daughter and was greeted and helped. Clean store and there are a couple seating spots if you wanted to enjoy a dessert in store. To preorder the cookie cake, there wasn't an option online so I emailed the store and the manager of the store emailed and called me to create an invoice. Manager was super helpful via phone call. 10/10 would come back - i am personally not vegan but figured I'd still give this dessert place a shot. You cannot tell it's non vegan! The desserts are soooo customizable and so many options for topping and frosting flavors. Only opportunity this store has is to fix their phone line for better communication / questions instead of emailing or in store.

I went in yesterday and was completely ignored. Not spoken to or acknowledged once and there was…read moreonly one other customer inside packing up his order to go. I waited patiently for a while, and the 2 associates just kept working on other orders, one looked at me a few times and turned back around. Another customer ended up coming in and the one that was looking at me and didn't speak, went right up to this other customer and asked if he needed help. I'm not sure why this happened but it was extremely rude and I'm disappointed in the service there. Please teach your employees some general etiquette.

Came to this location bc the 2 closer to home were sold out of the Dubai chocolate brownie. I…read moreplaced my order on the app at 12:30ish for pickup at 2:00. I arrived to the location at 1:50 to a sign on the door saying the store was closed from 3-4pm due to the city water being shut off. While this is totally understandable, what is not - is the customer service. I'm sure I wasn't the only one who experienced this as I saw others walking away before I saw the sign. I believe Crumbl should have reached out to mobile order customers to communicate the delay. I drove over 20 minutes just to visit THIS location. When I called the store, explaining my app said my order was ready and asked if/when I can pick it up, the person answering the phone had no sense of customer service or compassion for the confusion. Instead of explaining the issue, I had to probe and ask questions as to whether I should refund or wait for my order. Needless to say she said the store would be reopening at 2pm so I opted to wait. When I entered. I wasn't greeted until I stood over by the pick up counter. Customer service from this particular location can be greatly improved.

Great location even if they are out of some of the flavors from time to time. I've both visited…read morethis location both inside and drive-thru and used Door Dash. Consistency is a little hit or miss at times but what's most important is the ingredients are there! We order from this location A LOT and I know it's just ice cream so it's hard to be extremely critical of it. But overall it's very good and fresh! I would not recommend the pre-packs though as you're typically taking a shot on getting something that is potentially old. Would recommend avoiding the pre-packs and get fresh packed if that's what you're looking for. But when it comes to ordering items off the menu that are fresh? It's very good! Sundaes, Milkshakes, Smoothies, freshly pack quarts - all very good! Some of the specialty "monthly" flavors are a little out there and may just not be to my taste. But the tried and true flavors are consistent in their taste and quality. Location is clean and staff were very friendly and transparent. And when ordering via Door Dash if something is out? They ALWAYS call - which not every establishment will do this. So the staff are going the extra mile here to make sure those Door Dash customers are aware. Overall a very good place for ice cream! Recommended.

Love their ice cream and cakes. So happy they are so closed to my home. I do recommend coming here.read more

Tried the sweet retreat for the first time today & it didn't disappoint ! Cinnamon rolls were very…read moregood & homemade! The owner was also very sweet! Place your order today !

Amazing customer service, Danial, I think with an a at the end and Charlie were amazing to me. My…read morefirst time here, and it was better than I ever thought it'd be, honestly blew my mind. Would definitely come back here, employees the best and Italian ice just as good. Would recommend to anyone.

Did not know this location was a training based location-- meaning they're mainly hiring High…read moreSchoolers needing professional experience. This should be plastered everywhere not just inside so that others going through drive thru more and understand the wait time. Outside of that, lovely location with great customer service. They take their time with each guest.

This location opens July 11th but we were able to stop in early! The staff was so kind and very…read morehelpful in giving us accurate recommendations. We tried the m&m July 4th themed cookie and the small s'mores cookie. I appreciate how there's a nice cookie crust and the inside is soft and melty. Definitely recommend the s'mores cookie. There's places to sit inside and outside. You'll get your cookies so quickly too.

The cookies were so good! They came out hot and it doesn't take them long to deliver them. The…read moreemployees there are so kind and helpful. The place was also so clean. This is a great addition to Town Center!

Came in here only wanting one cupcake but was told that there was a limit of 2 cupcakes. What kind…read moreof place does not sell single cupcake and force you to buy 2.

This place is always closed - even though it is during posted open hrs. Call before you go!…read more Doesn't deserve the franchise name