Clogged sink and Aaron bass was the tech. He came in and the sink was unclogged in a short amount…read moreof time and did not make a mess. And what mess was done, he cleaned up. Good company to work with. I'll call them in the future with other plumbing problems.

Josh, our technician, was absolutely amazing. Instead of jumping to conclusions, he carefully…read morewalked me through every step of the diagnosis -- starting with the basics (ABC) instead of guessing with the big-ticket fixes (XYZ). That honesty and thoroughness alone put me at ease. This company is truly honest and reliable. They saved me nearly $8,000 by correctly diagnosing the issue and replacing just the blower fan, rather than trying to sell me a whole new AC unit. On top of that, they were $400 cheaper than the last company I used -- a company that replaced a capacitor without ever doing the proper testing. Duck Duck Router did all the testing, spent over two hours here, and never once rushed. When we needed a part on a Friday, the supervisor personally dropped it off so the job could be completed right away. That extra effort speaks volumes about their commitment to their customers. I am so appreciative of the excellent service we received. If you want a company that is fair, knowledgeable, and goes above and beyond, look no further than Duck Duck Router. They've earned my trust and my future business. Thank you Josh, Justin and Stephanie, the nicest receptionist ever!

From start to finish they were excellent. Very friendly and thorough. Addressed the situation in a…read moretimely manner. I would highly recommend and use them again. Ron and Cindy Baker

Thanks for the prompt and highly professional service. I…read morewill recommend you to anyone needing septic service in the future. Thanks again.

Extremely helpful. Excellent customer service and very trustworthy. I have used other companies in…read morethe past and they are far superior to any other company I have used.

Great service! I…read morecalled them yesterday to get a pump out. They set a appointment for today shoed up when they said they would went right at it and did an incredible job. The guys were courteous professional and very nice! I would recommend Jax Plumbing & Septic to anyone who wants their job done right, professionally handled and at a great price. Thank you guy we appreciate you.

Very professional and thorough. My well wasn't supplying my sprinkler system with sufficient…read morepressure. Worked through several possible causes to find the issue.

Tasha reached out to me and took the time to go through everything that happened with this…read moresituation. She listened, really listened to my experience and then offered to refund our money in its entirety for the test performed. While the refund was nice, what was even better is that you can tell she cares deeply about her business, her reputation, and her community. I believe that she is an example of how to handle adverse incidents with aplomb and grace, and I'm grateful that she contacted me. I debated just taking the old review down, but I thought it better if you all could experience a tiny bit of what I experienced - a world-class business owner. In today's day, that is an amazingly wonderful trait and shows how much consideration they have for their customers. Thank you, Tasha!

I was quoted $50 cash for a rv Pumping from a very mice lady. They came out and everything went…read moregreat. I scheduled it again 3 weeks later agreeing with the woman again on $50 cash. When the gentleman came and pumped it out he wanted $80. I talked to the office gentleman who claimed he was the only one in the office and it has always been $80 cash. He finally accepted the price after I argued with him because that was all I had on me. He told me never to call again. I will never call again, I am not sure what kind of scam you are running only accepting cash and not giving a reciept. Demanding more money than quoted do not use this company.

They were able to come on short notice and offered the best price out of all companies I called. I…read morerecommend this company .

Our service technician, Justin R., went completely above and beyond with his attention to detail,…read moreattitude and commitment to get the job done correctly. Our plumbing backed up, he came out the same day, was kind, very clear in his explanations, and make certain that we at least had some function before he left our house at 8 PM (He was working outside in the dark!). HIGHLY recommend this young man. I wish he knew ships-I'd hire him to work with me!

Showed as planned, did the work needed. No issues. Very polite and professional. Would use again.read more