My 1957 bathroom sink developed a leak early Monday morning. So I called Duck Duck Rooter. They…read moregave me an appointment for the same day to repair the sink, I was stunned. They were so accommodating and nice. Technician arrived early and made the repair, left no mess whatsoever. It was like it never happened. The cost in my opinion was very fair, excellent value. I will always use this company.

Clogged sink and Aaron bass was the tech. He came in and the sink was unclogged in a short amount…read moreof time and did not make a mess. And what mess was done, he cleaned up. Good company to work with. I'll call them in the future with other plumbing problems.

From start to finish they were excellent. Very friendly and thorough. Addressed the situation in a…read moretimely manner. I would highly recommend and use them again. Ron and Cindy Baker

Thanks for the prompt and highly professional service. I…read morewill recommend you to anyone needing septic service in the future. Thanks again.

Finding a plumbing company you can actually trust isn't always easy, but River City Plumbing has…read moredefinitely earned our confidence. We've used them twice now, and both experiences have been excellent. The first time we called was for an issue with our well pump. From the very beginning, communication was great quick responses by phone and text, clear explanations, and upfront pricing. What really stood out was that they didn't try to pressure us into replacing the pump right away. The technician took the time to troubleshoot the issue and got us back up and running so we could make a decision when we were ready. That kind of honesty goes a long way. Not long after that, we had a leak inside the house. A water mitigation company had already looked at it but couldn't figure out where the water was coming from. We called River City Plumbing again, and even though they were busy, they worked us in. The technician found the source of the leak almost immediately. He explained exactly what was happening, walked me through the repair, and gave us a clear estimate before doing any work. No surprises, no unnecessary upselling just professional service. I also really appreciated the little things. He wore shoe covers inside our home (which matters a lot since we're a no shoes household), respected our space, and left everything clean when he finished. River City Plumbing is the kind of company you hope to find: honest, knowledgeable, dependable, and respectful. They've definitely earned our trust, and they'll be the first call we make for any plumbing needs going forward.

I can't recommend River City Plumbing enough! From start to finish, they were responsive (both by…read morephone and text), reliable, thorough, professional, and most importantly honest. We first hired them to troubleshoot our well pump. Their pricing was upfront, allowing us to decide if and when we wanted to move forward with repairs. In the meantime, the technician was able to get the pump working again, buying us time to make the best decision for our family instead of pressuring us into an expensive repair. A short time later, we discovered an interior leak in our home. A water migration company said we needed a plumber, we then called River City Plumbing since they did such a great job with our well pump. Even though they had a full schedule, they made the effort to fit us in. They arrived when they said they would, and that level of dependability was reassuring. Our technician took the time to explain everything throughout the process and made sure we were informed. He identified the source of the leak, explained the repair, and resolved the issue. There was never any pressure to approve unnecessary work or upselling, just honest, quality service. Best of all, there were no surprise charges because everything was explained. I only wish we had called River City Plumbing first instead of a water mitigation company. River City Plumbing found the leak that the mitigation company couldn't. That alone speaks volumes about their expertise. The technician was also respectful of our home. He cleaned up the work area before leaving and even wore booties, which I loved because we're a "no shoes indoors" household. It's those little details that show they care about their customers and treat your home with respect. It's refreshing to find a company that puts its customers first. River City Plumbing has earned our business for any future plumbing needs, and I'll gladly recommend them to friends, family, and neighbors. If you're looking for a trustworthy plumber who shows up on time, communicates clearly, and gets the job done right, River City Plumbing is the company to call!

Extremely helpful. Excellent customer service and very trustworthy. I have used other companies in…read morethe past and they are far superior to any other company I have used.

Great service! I…read morecalled them yesterday to get a pump out. They set a appointment for today shoed up when they said they would went right at it and did an incredible job. The guys were courteous professional and very nice! I would recommend Jax Plumbing & Septic to anyone who wants their job done right, professionally handled and at a great price. Thank you guy we appreciate you.

Very professional and thorough. My well wasn't supplying my sprinkler system with sufficient…read morepressure. Worked through several possible causes to find the issue.

Tasha reached out to me and took the time to go through everything that happened with this…read moresituation. She listened, really listened to my experience and then offered to refund our money in its entirety for the test performed. While the refund was nice, what was even better is that you can tell she cares deeply about her business, her reputation, and her community. I believe that she is an example of how to handle adverse incidents with aplomb and grace, and I'm grateful that she contacted me. I debated just taking the old review down, but I thought it better if you all could experience a tiny bit of what I experienced - a world-class business owner. In today's day, that is an amazingly wonderful trait and shows how much consideration they have for their customers. Thank you, Tasha!

I was quoted $50 cash for a rv Pumping from a very mice lady. They came out and everything went…read moregreat. I scheduled it again 3 weeks later agreeing with the woman again on $50 cash. When the gentleman came and pumped it out he wanted $80. I talked to the office gentleman who claimed he was the only one in the office and it has always been $80 cash. He finally accepted the price after I argued with him because that was all I had on me. He told me never to call again. I will never call again, I am not sure what kind of scam you are running only accepting cash and not giving a reciept. Demanding more money than quoted do not use this company.

They were able to come on short notice and offered the best price out of all companies I called. I…read morerecommend this company .

Showed as planned, did the work needed. No issues. Very polite and professional. Would use again.read more

Our service technician, Justin R., went completely above and beyond with his attention to detail,…read moreattitude and commitment to get the job done correctly. Our plumbing backed up, he came out the same day, was kind, very clear in his explanations, and make certain that we at least had some function before he left our house at 8 PM (He was working outside in the dark!). HIGHLY recommend this young man. I wish he knew ships-I'd hire him to work with me!