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    Tillys

    2.3 (4 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

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    11 months ago

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    9 years ago

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    Dress Code

    Dress Code

    3.8
    (53 reviews)
    1.6 mi
    $$

    Store is open again but at a new location - 3660 S 16th Ave, Tucson, AZ 85713. Locally owned…read morebusiness with a nice selection of quality apparel at reasonable prices. Plenty of band shirts too if you're looking for that. I was pretty impressed with the hat selection. Family run business is a plus, owner was really nice and staff is great. Definitely will be back!

    1 out of 5 stars Seller charged a $119.95 restocking fee,…read morekept the sandals, and required more payment to return them. I purchased a pair of men's Teva sandals from Dress Code Clothing through my Amazon Prime account on June 25, 2026. They arrived on July 2. I tried them on briefly and walked only inside my home to check the fit. Because size 11 was too large, I immediately returned the sandals to their original box. Amazon approved the return on July 27. Dress Code Clothing's instructions stated that shoes had to be returned with the original shoe box and that tape or labels should not be placed directly on that box. I followed those instructions. On July 28, Amazon confirmed that the return had been received and was being sent to its return center. On August 3, however, the return summary showed a refund subtotal of $130.45, less a $119.95 fee. I received only $10.50--the sales tax. Dress Code Clothing claimed that the sandals had been returned in used condition, but the seller never provided photographs or other evidence showing the alleged damage or wear. Amazon Customer Service contacted the seller several times on my behalf. Dress Code Clothing continued to deny the refund. On August 18, Amazon asked the seller to return the sandals to me because the return had been rejected and I had been charged the restocking fee. The seller then said it would return my sandals only if I supplied a prepaid shipping label. In other words, Dress Code Clothing kept the $119.95 merchandise charge, kept the sandals, and expected me to pay additional shipping to recover the item I had already purchased. That is not a reasonable resolution. If a seller refuses a refund because it considers an item used, the item should at minimum be returned to the customer without imposing another charge--especially when no proof of the claimed condition was provided. Amazon ultimately stepped in on August 20 and issued an additional $114.10 refund. I appreciate Amazon's assistance, but it should not have taken repeated contacts and nearly two months to resolve a straightforward return. Based on Dress Code Clothing's handling of the return, the unexplained $119.95 restocking fee, its failure to provide evidence, and its refusal to return the sandals without additional payment, I can only give this seller 1 out of 5 stars.

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    My view from the comfy chair they have ;)

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    My view from the comfy chair they have ;)

    Tillys - shoes - Updated August 2026

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