Great personal, individual attention. Found the exact car insurance I needed for a fantastic rate!…read moreHighly recommend.

Very responsive and great comparison pricing. I'm happy with their communication and follow up.read more

Excellent home owners insurance they are professional and experienced, great value and coverage…read morewhen needed

The folks at Loudoun Insurance Group are fantastic. I've been a customer for a couple of years and…read morethey've always been responsive and even proactive about my coverage. I was impressed from the start, when I asked for a no obligation quote and they were able to give me more coverage for less money that I was paying. I was also impressed because in one area, they could not beat the deal I was getting, and told me that up front. That's good business. I switched everything else over to Loudoun Insurance Group and have been very happy. I have recommended them to several of my friends.

Elizabeth was quick to my inquiry but not pushy. She walked me through my different options and…read morefound great options. She has also made herself and the company available whenever I may need them.

The worrest customer service and theft your money . After you paid always add unpredictability…read moreamount of money with your bills. It annoys so badly. Rhe worrest thing without any warring or tells you. They cut off your insurance. It is a dangerous place don't look the cheapest price it is not a place to buy insurance. Especially "Kersti" the agent from washington dc office is so so annoying and disrespectful agent ever.​

I recently switched to State Farm after 12 years with an online insurance company. The main driver…read morewas the savings in premiums. Sassan, the office manager, was super nice and thorough in explaining the coverage differences and any other products to consider. All in all, I left with better coverage at a much lower cost. I am really happy with the outcome.

Ali is helping us move our policies from another agent in a different part of Virginia to his…read morelocation which is close to our residence. We look forward to having our agent nearby.

I had an excellent experience working with Proper Insurance (Jeff Heggem. They took the time to…read morethoroughly educate me on the significant differences between true short-term rental insurance and a standard homeowners policy. I had no idea how many potential coverage gaps exist when using a traditional policy for a short-term rental. What really stood out was their expertise in this specialty area. They clearly understand the risks unique to short-term rental properties and explained everything in a way that was easy to understand -- without pressure or sales tactics. The cost was comparable to what I was paying before (slightly higher), but the coverage is far more comprehensive and specifically designed for short-term rentals. For the added protection and peace of mind, it was absolutely worth it. If you own a short-term rental, I highly recommend talking with Proper Insurance before assuming your standard homeowners policy is enough.

I had a major water damage claim on my rental property. It was a very hard and a very trying…read moreexperience with the restoration company but Proper insurance and specifically our adjuster Craig Hambrick were amazing. I can't say enough good things about the way they handled our claim . Craig made things quick and cut to the chase , straightforward answers, fast approvals and with compassion for our situation. I don't think I could have expected any better cooperation and service. I'd give 20 stars if I could. Anyone needing insurance for your short term rental need look no further. Proper and Craig were top notch and I am thankful that they were in my corner.

Lauren and Team have been great in meeting my needs and providing the quality service for my…read moreinsurance needs with Car, Home and more! Especially after switching and ending up in a car accident after a deer blindsided me making sure we were okay! Recommended friends and family to them to help keep rates down and get the service we need to keep our lives functional and safe!

Reviews need to be at least 85 characters. Reviews need to be at least 85 characters.read more

I worked with Claudia from Integrated Insurance. She was a great representative of her company. I…read morehad a severe problem with my insurance company for the last 40 days. However, within 24 hours, Claudia and her office supervisor solved this problem. I'm very proud and impressed with her customer service talent. I encourage anyone who needs insurance advice to contact Integrated Insurance to get the best experience from their teamwork, especially Claudia.

So, I will give them 2 stars since, at the very least, someone answered the phone. I was HO insured…read moreby one of the companies they represent, but at renewal the cost was too steep. So, I called IIS to cancel and stop the automatic premium withdrawal. Mr. ? said he would let Dan Grossi know, but, Dan never called. Back on the phone to speak with Mr. Grossi, who said he requested a "form' from my ins. company, but 2 days had passed, no form. Fast forward 5 days. No cancel form sent to me from Dan Grossi. Then I emailed Mr Grossi with another request. No response. A week passed since my first cancel request. The withdrawal was at my doorstep, so I contacted the above insurance company directly. They stopped the withdrawal and canceled my policy in 10 minutes. The person I spoke to said, "apparently your agent, doesn't know how to do this." I agree. First call was referred to Dan Grossi. Second call, Dan said he was still waiting on this form? Third email contact ignored completely. Fourth call by me yielded a fix in 10 minutes. The above shows incompetence at its finest and customer service at its very worst. VR

To AAA and especially the AAA Herndon, VA branch office:…read more I am lodging a complaint regarding the egregious lack of professionalism, unreliable operating hours, and poor customer service I experienced at your Herndon, VA branch office. My objective was to obtain an International Driving Permit during posted business hours, a standard service that is readily available to walk-in clients. Unfortunately, my multiple attempts to complete this transaction resulted in a significant waste of time due to staff absenteeism and a total disregard for professionalism. The sequence of events was as follows: I called the branch beforehand and verified they were open until 5:00 PM. However, when I arrived at noon, the door was locked with a sign stating staff would return at 3:30 PM. This resulted in two hours of wasted travel and wait time. The following day, I left a voicemail to confirm staff availability before making another trip. I received no response. I called again a day later and left a second voicemail, which also went ignored. Two days later, my subsequent phone call again went entirely unanswered. Frustrated by the lack of response, I contacted your Gaithersburg office. A helpful representative there contacted the agent at Herndon and was assured they would be open after 3:30 PM. Based on this confirmation, I drove 50 minutes to the office. Upon arrival, the office was locked once again, displaying the same sign stating staff would return at 3:30 PM. Phone calls to the office went unanswered, and when I contacted the Gaithersburg branch, they were also unable to reach anyone at this location. This second trip resulted in an additional 2.5 hours of wasted time. The complete and utter disregard for common courtesy and respect, reflects very poorly on AAA. This level of unreliability and lack professionalism is entirely unacceptable. Though I suspect this will fall on deaf ears, I hope this will provide a preview of who you are dealing with at this office.

Called to explain my situation and asked if I needed to come into the office. Was assured that they…read morecould help me and that yes, an office visit was required. Told them I was on my way. Assured that they would be able to help me. Drove the hour to get here only to be told that the person who could help me was away from the office for an hour. Waited the hour and that person has yet to show up. Horrible service.

McCabe Insurance provides excellent service! The policy agents are amazing. Rachel was so helpful…read morewhen I was transferring ownership of a car to my son. She went above and beyond explaining the process, and the most efficient way to get it done!

McCabe Insurance is the best. I have been with them many years because of there expertise and great…read morerelationships I have garnered. Please consider reaching out to them for a quote. Safe travels, M Mars