I think the only good reviews on here are from the people that actually work there anybody that has…read morebad reviews are probably real customers these people are crap they will not repair anything and they expect you to pay for anything that messes up as soon as you get the car the cars all have over 200,000 miles on them and the people in there are only friendly until you get a car and then they're just pieces of s***

Worst people to get a car from the cars are janky ! My transmission slipped in less than 3 months I…read morehad it repair that for it to happen again in less than a month later, get slightly behind because im paying on a lemon while tryna maintain other bills as a young adult just to be belittled on the phone by the "manger" heaven, would buy a car from these mfs again if I was blind and accidentally walked into the lot ! SCAM ARTIST AT ITS FINEST

I have purchased 5 vehicles at Radcliff Budget over the years. Always an easy experience, always…read morefair prices. All my friends and family buy their vehicles here also for probably the last 15 years. I highly recommend this dealership!!

On March 20th I purchased a 2016 ford fusion from Ramone. They made it seem like the ford fusion…read morewas the only option they could sell me, even though their slogan is "no credit is bad credit". My mistake for not taking my business elsewhere after being given ONE option. Well not even a week into having it I had to put my car in the shop because it had a hesitation when switching gears. During that time they replaced the whole transmission. My car stayed in the shop for about a month because Budget had bad communication with the warranty, I had to continuesly call and stay on top of them for them to do THEIR job. when we got my car back from the first shop my radio screen had been broken somehow, mind you this isn't even a week into having the car. After we got the car back the problem still persisted. So we had to have our car towed to ANOTHER shop. ( I had to MAKE budget cover the cost of the tow truck) At this point I've made about two months worth of payments on a car I've drove maybe one week. The warranty had covered the cost of those problems. But there was problems like the brakes needed to be replaced, the spark plugs were bad, the tires were bald, those are a few things that I fixed and paid for myself, because I didn't want to go through the hassle of calling the warranty and budget.. On June 26th we brought the car to the Ford Dealership for the last time to be worked on because there was three recalls and a control arm that was bad. I was promised that Jimmy Soxx would cover the cost of what the warranty didn't cover. When the Ford Dealership called for me to pick up the car Jimmy would not answer any texts nor calls, I was left hanging. I had to find a way to come up with about 300$ in order to get my car out of the shop. Jimmy didn't cover anything. After receiving my car out of the shop in June, only two of the three recalls were replaced and my car CONTINUES to have problems and my radio was never fixed. My car still sputters when I press the gas after stopping. Which is very dangerous when crossing a highway. I bought this car because my previous car was sitting, broke down in my driveway. Now, not even six months later I'm in the same predicament. Except I am now stuck making monthly payments. Jimmy still refuses to answer texts or calls to fix the car that was sold to me by his business. You're better off buying from a buy here pay here lot. PLEASE, be aware of the run around you're getting yourself into.

Got my brake pads and rotors done by them. Found out I had air in my brakes when I attempted to…read morebrake and got a delayed response. Almost causing a CAR ACCIDENT! Took my car back and was told "We're swamped. Can you come back tomorrow?" Idk who they think want to drive on a faulty brake job completed by them. Horrible customer service and brake job and even worse people. Good luck if you use them.

I needed some work done on my vehicle. I called in advance to see if they had the parts I needed…read more Poet and his team provided me with excellent service.

Called the service department in the early hours. I waited a out 15 minutes and then the phone rang…read morefor about 5 minutes and no one answered. I just hung up and called another chevy dealership

Upfront when purchasing they could not have been nicer, of course that is how sales have to be…read more When I signed the paperwork (and I take responsibility for this) they had slid in the extended warranty. I know. Know what you are signing. The vehicle was paid off 6 months later and at that time I attempted to cancel the extended warranty. Suddenly these super friendly people didn't want to talk to me. FINALLY I talked to someone in finance who said they would take care of it. Here I am a month later, no check even though I was told a check was cut and mailed. I'm trying to get the check info but again when I call I am put on permanent hold, sometimes hung up on or sent to a voice mail that seems to always be full and can take no more messages. I have received numerous Emails from them trying to get me in to purchase another vehicle but 0 Emails, texts or calls about my issue. I have now filed a complaint through GM and hope the corporation cares at least a little bit about customer relations. Caveat Emptor. Buyer Beware.

I highly recommend working with Kari - he went above and beyond to help me find what I was looking…read morefor while keep in my price range!

Dealership lied, said they placed a used Honda hrv exl on hold. Drove an hour and a half to look at…read moreand buy the specific car that was placed on hold. Confirmed the morning of again that we would be by to see and purchase the vehicle. 30 minutes before we reached the dealership they texted that they sold the vehicle. Dealership refused to make the situation right. Would not give a deal on the car they had similar to the one that was placed on hold.

We had hands down the best car buying experience we've ever had at Swope Mitsubishi. Wayne and…read moreLucas were absolutely amazing--so easy to work with, no pressure, and they genuinely cared about taking care of us. We actually drove two hours just to work with them because of the level of customer service they provided, and it was 100% worth it. That alone says everything. We'll always recommend them to anyone looking for a vehicle, and when we're ready for our next one, we won't hesitate to make that two-hour drive again.

I just purchased an Outlander. The sales team was great. Jeff, Lucas and Wayne did an outstanding…read morejob. Made me feel they were looking out for me. I feel they made sure I got the ride I was looking for. A great team. Thank you, Joseph Derrico

Service dept. The radiator cap broke off inside the resevoir and technicians could not get it out…read moreso stated I needed a new reservoir to a tune of $225. St check out , the bill was $319 as I needed engine coolant even though I told them I had a gallon of it in my back seat. I was given a Military discount. Their parts are marked up way too high. If you quote me $225, then I expect you to stick to it even though a coolant resevoir should for that price is absolutely ridiculous. I have my service rep a 5 as he deserved it but this Dealership needs some revamping. I will be looking for better alternatives in the future as I was price gauged something awful. You can do better as I know I sure can.

Their inability to conduct a diagnostic is remarkable. They take the vehicle in, and if you are…read morelucky, you will get it back someday, but you should plan on spending 5-8 times as much as you would have thought. I have been there three times, and I will not go back. Neither will I buy a Ford since their dealerships are unable to service.

Excellent service and very knowledgeable! Chris was very friendly and answered all of the…read morequestions. My husband asked for a quote for new tires and it took no time to get the information. We were very happy with our visit! Highly recommend this place!

I have been a customer and fan of Swope cars for many, many years. I have owned both Hyundai and…read moreToyota cars sold and maintained by Swope. I highly recommend this dealership!