On March 20th I purchased a 2016 ford fusion from Ramone. They made it seem like the ford fusion…read morewas the only option they could sell me, even though their slogan is "no credit is bad credit". My mistake for not taking my business elsewhere after being given ONE option. Well not even a week into having it I had to put my car in the shop because it had a hesitation when switching gears. During that time they replaced the whole transmission. My car stayed in the shop for about a month because Budget had bad communication with the warranty, I had to continuesly call and stay on top of them for them to do THEIR job. when we got my car back from the first shop my radio screen had been broken somehow, mind you this isn't even a week into having the car. After we got the car back the problem still persisted. So we had to have our car towed to ANOTHER shop. ( I had to MAKE budget cover the cost of the tow truck) At this point I've made about two months worth of payments on a car I've drove maybe one week. The warranty had covered the cost of those problems. But there was problems like the brakes needed to be replaced, the spark plugs were bad, the tires were bald, those are a few things that I fixed and paid for myself, because I didn't want to go through the hassle of calling the warranty and budget.. On June 26th we brought the car to the Ford Dealership for the last time to be worked on because there was three recalls and a control arm that was bad. I was promised that Jimmy Soxx would cover the cost of what the warranty didn't cover. When the Ford Dealership called for me to pick up the car Jimmy would not answer any texts nor calls, I was left hanging. I had to find a way to come up with about 300$ in order to get my car out of the shop. Jimmy didn't cover anything. After receiving my car out of the shop in June, only two of the three recalls were replaced and my car CONTINUES to have problems and my radio was never fixed. My car still sputters when I press the gas after stopping. Which is very dangerous when crossing a highway. I bought this car because my previous car was sitting, broke down in my driveway. Now, not even six months later I'm in the same predicament. Except I am now stuck making monthly payments. Jimmy still refuses to answer texts or calls to fix the car that was sold to me by his business. You're better off buying from a buy here pay here lot. PLEASE, be aware of the run around you're getting yourself into.

I have purchased 5 vehicles at Radcliff Budget over the years. Always an easy experience, always…read morefair prices. All my friends and family buy their vehicles here also for probably the last 15 years. I highly recommend this dealership!!

Got my brake pads and rotors done by them. Found out I had air in my brakes when I attempted to…read morebrake and got a delayed response. Almost causing a CAR ACCIDENT! Took my car back and was told "We're swamped. Can you come back tomorrow?" Idk who they think want to drive on a faulty brake job completed by them. Horrible customer service and brake job and even worse people. Good luck if you use them.

I needed some work done on my vehicle. I called in advance to see if they had the parts I needed…read more Poet and his team provided me with excellent service.

BUYER BEWARE: I purchased a 2013 Ram in May of last year (15) with 53,000 miles on it. Time French…read moresales tried to sell me an extended warranty which I did not purchase because I had the Manufactures Warranty (Powertrain) which was good enough for me. Low and behold I take the vehicle in to Swope Dodge for some recall work to learn that I did not have ANY warranty because at one point my vehicle was titled in Canada which voided all Warranties. I spoke with the General Manager of all Tim French stores, Brian. After Brian made "some phone calls" and repeatedly told me he was working on it. He offered to "trade the truck in for another one" at a loss to me. I was completely dumbfounded. He also articulated to me that Tim French buys "A lot of vehicles from Canada." And that "if I would have bought an extended Warranty then it wouldn't have been good anyway and he would have had to refund the money for that. Bottom line: I paid $30,000 dollars for a vehicle that I was assured had a standard manufacture warranty and it was false. I have contacted an attorney and will be making this a civil matter but I wanted anyone thinking of buying a car from Tim French to be careful and make sure you aren't getting a "Canadian vehicle" that they had purchased and brought to the U.S. If anyone has any further questions please feel free to inbox me. I tried resolving this at the lowest level and was repeatedly blown off and dismissed.

If you are looking for a good price this is the place to shop, also financing didn't try to hard to…read morepush "extras" on the loan. If you're looking for a great experience, I would go elsewhere, I'll start with the staff. Salesman was chewing tobacco and spitting on the ground right in front of my wife, son and myself. We went inside and there was more of the same, other guys spitting in garbage cans around the showroom. Just not professional at all! When I picked up the truck, it wasn't cleaned like they said, gas light was on, oil change light was on, low tire pressure lights were all on. I said something to the salesman, and he ran and put five gallons in the tank. It would have to be a GREAT deal for me to ever shop there again!

purchase a 2027 Chevrolet 271, Traverse AwD on Aug 10, 2026 but let's go back, on August 3, 2026 I…read morewalk in Big M Chevrolet and Let the sales Manager Noah know exactly what I wanted, they found exactly what I wanted, I was required to put down a $500 deposit, which would go towards the purchase of the vehicle. Now let's fast forward, on August 7, 2026 Noah and myself negotiated a final sales price out the door at $55K shook hands at all, which I brought up 2 checks totaling $55K on August 10, 2026, then it hit me Saturday September 19,2026 I gave them $500 to much. The sale manager and sales man agreed on Saturday that it would be fixed. Now today, they tell me, we did agree on $55,500.00, after speaking with a friend of mine who is attorney, he said look at all your paperwork first. Where it's true they added in that $500 making the total cost $55.5K, yeah they got me for the $500, I recommend if anyone purchasing a vehicle from them look over everything with a fine tooth comb. And now they are lying saying we shook hands on agreement of $55.5K, I guess it's about job security, it's not about the $500 now. It's about folks can lie in your face without a conscious. I guess I have to at least give a star, I wish I could give no stars.

I've been to several dealerships before, but none quite like Hardin County Honda. I walked up…read morehaving no clue what I wanted, and left with more than I could have imagined. Jeff was a huge help and able to answer and explain all my questions and concerns. The process went pretty smooth and quick, and I was able to test drive or look inside any car I wanted! Last time I was at a dealership, it took about 6 hours to finish everything up. I also liked the fact that there isn't crazy traffic around there, so I had a comfortable and fun test drive. I highly recommend Jeff Brent! Super nice and knew the answer to everything I asked. Showed me how to work the car, and even made sure I made it home safe since the weather was getting bad when I left. Love my new Honda and can't wait to send everyone I know looking for a car to Hardin County Honda!

Had an unfortunate and horrible experience from the Service team over a month ago. I was shocked to…read moresee their 360 degree behavior change toward me. Had been a loyal customer since the 2010 BRAC to Fort Knox from St. Louis, MO. If anyone is deaf or hard of hearing, the Service Team don't want to acknowledge you, or if it was the case that they had a bad day at work, it was still not right, not courteous, not professional to put it on me. I was really sad and obsessive about what happened at my scheduled appointment there for a long time, like I was thinking about "What did I do wrong to them?" Just a few days ago, I've finally moved on and will not go back there again because I'm too scared to see their unkindness look at me.

We had hands down the best car buying experience we've ever had at Swope Mitsubishi. Wayne and…read moreLucas were absolutely amazing--so easy to work with, no pressure, and they genuinely cared about taking care of us. We actually drove two hours just to work with them because of the level of customer service they provided, and it was 100% worth it. That alone says everything. We'll always recommend them to anyone looking for a vehicle, and when we're ready for our next one, we won't hesitate to make that two-hour drive again.

I just purchased an Outlander. The sales team was great. Jeff, Lucas and Wayne did an outstanding…read morejob. Made me feel they were looking out for me. I feel they made sure I got the ride I was looking for. A great team. Thank you, Joseph Derrico

don't waste your time or your money they will screw you over every opportunity they have, they will…read morebreak things and charge you for them they will remove stuff from your truck that was never supposed to be touched and of course charge you 4 times the normal rate. I work at Ford and because of these people I will never buy a ford again!

Service dept. The radiator cap broke off inside the resevoir and technicians could not get it out…read moreso stated I needed a new reservoir to a tune of $225. St check out , the bill was $319 as I needed engine coolant even though I told them I had a gallon of it in my back seat. I was given a Military discount. Their parts are marked up way too high. If you quote me $225, then I expect you to stick to it even though a coolant resevoir should for that price is absolutely ridiculous. I have my service rep a 5 as he deserved it but this Dealership needs some revamping. I will be looking for better alternatives in the future as I was price gauged something awful. You can do better as I know I sure can.

Excellent service and very knowledgeable! Chris was very friendly and answered all of the…read morequestions. My husband asked for a quote for new tires and it took no time to get the information. We were very happy with our visit! Highly recommend this place!

I have been a customer and fan of Swope cars for many, many years. I have owned both Hyundai and…read moreToyota cars sold and maintained by Swope. I highly recommend this dealership!