Made arrangement for Matthew to come by to scope and quote jobs…read more Seems genuinely interested in the job. No call No show. Moving on!

ATT hew is a fantastic and very personable person. I only like to work with local people and not…read moregiant conglomerates. His work was spot on and just what I was looking for.

Quoted me $1,000 to replace 5 LED can lights and a bathroom light / fan. And this was after a…read moremonth of me calling him for a quote. Also, cancelled the first appointment to assess. I'm done with them.

Chris Electric 100% saved the day at my house house in Middletown recently. My husband and I were…read moreexperiencing whole house power outages due to a wire short on our 1950's ranch. The problem started on a Friday night and we had our first renters coming for the season on Tuesday. Even with their extremely busy schedule Chris Electric made sure that they had a team there Friday night making sure we were safe throughout the weekend and first thing Monday they were there trouble shooting. On Tuesday I was in a panic that we were going to have to cancel on our renters, but Chris and Dan (the owners) made a point to come out that morning themselves to make sure everything was fixed and ready. I honestly can not thank them enough for getting the issue fixed on such a short timeline. We will be using them for all of our electrical work from now on.

I had a small electrical issue with a light switch and outlet that I needed to get repaired. I…read morecalled up a random electrician that was referred to me, and long story short, he managed to make the situation much, much worse. After weeks of chasing down that other electrician, I decided to give Toner Electric a call, and he promised to get an electrician out in a couple of days. As promised, the electrician arrived on time to my home, ready to get to work. He managed to find and identify the problem quickly, and got me back up and running in just a few minutes. I would strongly recommend Toner Electric to anyone looking for assistance with electrical issues. They were fast, fair, and extremely friendly.

I had a small electrical problem and called Toner late on a Sunday afternoon. They were here at…read more8:00 the next morning. They fixed the problem in 10 minutes and we were good to go. The electrician was very pleasant. I HIGHLY recommend them!!!

Reliable and honest service. Had an issue with my AC and they came out and fixed it right away.read more

My problem was solved but I should have asked about pricing policies before scheduling service. I…read moredid not, and no info was offered. My problem was lack of heat (in winter) due to furnace tripping the breaker. A heating tech was sent. He replaced a heat sequencer. About 30 minutes after the tech left, the breaker tripped again. A few hours later Jestings sent an electrician who determined the breaker was "burned" and needed replacement. The electrician did not have a breaker with him and said he would put in a temporary one and return with the correct breaker. He came the next day and replaced the breaker. I was charged $90 in labor for each of the three calls, totalling $270 just for the labor. Materials and taxes brought the bill to $358. I questioned why I was being charged twice for the breaker replacement as these might routinely be carried on the truck, especially when the call concerns a potentially bad breaker. (I was told their electricians don't carry anything on the truck.) If they had asked, I could easily have opened the electrical box and communicated the number over the phone. Or texted a picture. It seems to me this third visit was a manufactured and unnecessary one. I was very disappointed in their policy but my fault for not asking, I guess. Service was provided within 6 hours. Office staff member was responsive and courteous over the phone. This was somewhat of an emergency so I am grateful that Jestings came to my aid and managed to fix the problem.

The electrician, Shawn, was great - very nice, punctual, fast, and knowledgeable. Problem seems…read morefixed. Trying it out now and keeping my fingers crossed. I feel better to be dealing with an actual company, rather than a one person operation - if something turns out to be not quite right, at least there is a good chance they will answer the phone and make it better. Pricing wasn't cheap, but reasonable.

Two part review...too bad because Arthur, the journeyman electrician who did the work, was…read moreexcellent. 5 stars. The price...ridiculous for the work that was done. $69 fee on top of cost of job for a junction box, couple feet of wire, sealing, etc. I did appreciate Arthur taking the time to make sure things were done right. Yes, I could have gone out for multiple quotes but wanted the work done with no hassles. Based on the cost alone, would never use this company again. If all other electrical companies are charging similar prices, shame on them.

I was quoted more than $1000 to replace a garbage disposal. The guy said he couldn't see prices on…read moreparts alone. His quote was for labor and parts. He also said they don't even make that brand anymore (they sell them at HD I later found out). Interestingly, the quote is the same whether the job takes one hour or 5. Make it make sense. Was quoted the same price to replace a valve, face plate and shower head in my shower. They call it a "rebuild" so it sounds more involved. Another guy told me that they wouldn't clean my steam boiler due to its age and I should consider a new one. And then began the incessant texts and phone calls to upgrade my boiler, requests to leave a five star review, and friendly check ins in case I had questions. Sometimes it was a human, sometimes an AI that was no help anyway. They checked the box to keep my cc on file on the form I signed without my permission. Now I have to call these jokers to get it removed when all I want is for them to lose my number. In short: Their prices are too high and you need a restraining order to get rid of them. The guys who came out however were perfectly nice and respectful.

if I could give zero stars I would. Gem took advantage of us and our situation. it was the last…read moreweek of that winter cold spell and our furnace pilot light blew out and we could not keep it lit when trying to relight it. We had no heat for several days. We scheduled a non emergent appointment with Gem to come out to take a look. The tech immediately said he believed it was the thermo coupler. he told us it would be 1100.00 to replace. We had no idea what the part or labor cost would be. We reluctantly decided to move forward with the repair because again we had no heat. The tech was there 20 min top and that included the time he went to the truck to retrieve the part. The next day I was explaining our situation to a family member and he was livid. He had some knowledge about the general costs of these parts. He did some research and we learned the thermo coupler is one of the cheapest and easiest parts to change. the part should cost somewhere between 5-50 dollars. We were charged 1120.00 dollars. I called Gem to inquire and I was told there was nothing they would be willing to do. At best this visit should have cost no more than 350-400 dollars. We rely on these companies to give us fair prices. We were completely taken advantage of. Customer service was unapologetic and kept reiterating there was nothing they would do. I am taking the time to share my story because I don't want to see anyone else being taken advantage of. After sharing this story with everyone we told, many said the would never have called Gem because they are big crooks. Some of these people are contractors. I am considering calling the Better Business Bureau and the local news station. It is very upsetting.

I called Braeden on a Friday and set up an appointment for him to come the following Monday, which…read morehe did. He diagnosed the problem and charged me for his visit. I asked him to text me a repair quote that evening so I could share it with my spouse. That quote never came. I texted him on Tuesday and got no reply. I called on Wednesday but it's a "virtual phone assistant" and there's no way to talk to a real person. I texted again that same Wednesday and still did not get a response. Eventually I called a different company to come do the repair.

This company is top shelf! Braedon is professional, responsive and knowledgable on all things…read morerelated to appliances. Quick response and great follow up. I won't hesitate to use his services again when needed.

This is a long overdue review for Sakonnet Electric. We have used Sakonnet on a number of projects,…read morelarge and small, and have been very happy with their work. What stands out most about this company is that they are responsive to your calls, show up on the day of the appointment and do a great job always leaving the area neat and tidy. The owner and his staff couldn't be nicer to deal with.

I've used Sakonnet for several projects and they are great. Professional, prompt, courteous and…read moretheir work is flawless. And good people too. Highest recommendation I can give.