Misinformation at Change from Cornerstone or purposely held back info…read more I Just didn't ask enough Questions about Daily Operations and Fees! I Ran a business and never hid fees or Costs but now I see the Car Sales model is used in so many businesses! Pretty Disappointed after I was told how smooth the change would go. Even two duplicate Withdrawals that I could never get an answer.

After years at the local B/A I finally switched the Cornerstone Community Bank and am I glad I did…read more The people are amazing, very knowledgeable and treat you like a friend. I would never leave now that I found such a great place and very convenient with an ATM & Drive through window!

Chase isn't the best bank to do in person banking at ... and I don't think they try to be or want…read moreto. Seems they'd rather have everything done online or basically NOT in person at a "branch". Not a lot of service tellers on duty and there's long waits. I don't normally come here for just that reason, but only when I have work related banking business to do. My work uses Chase and I suppose they do have locations in a lot of cities. I can pay my credit card bills here if I want, but usually all that's done online. I wish my work would switch to a better bank, but I suppose there's reason for business that I don't know about.

I have had my business account for almost 20 yrs and went in to open an additional account. I was…read moretold very rudely they were too busy to assist me and I should do it myself online. I moved over to let the only other customer in the bank do her business while I opened my own account on line. After going to my car I realized there was Bo option during the online process to order checks so I returned inside to another teller expecting a more helpful demeanor but no... that teller had the same rude tone and when I asked if checks would be mailed to me with my atm she rudely said no... if you want checks we have to order them for you. I will be shopping for a new bank. This branch certainly is not interested in keeping customers.

Don't trust this bank with your money. I had a posted debit transaction…read morethat I didn't make and had no idea where it came from. I asked them to recover my money and they did nothing. I wouldn't bank here if it was the last bank on earth. Stay away!!!!!

It is regrettable to say that after over 20 years I will be closing all accounts with Umpqua Bank…read more They have lost the small town wholesomeness and no longer provide the quality and protection of my funds. Umpqua bank staff have passed the blame to their fraud department and could not fully rectify the problems they created based on their misleading information. My account has been compromised by hacking over a dozen times in the past 20 years of being a customer of Umpqua's. Their fraud department is weak, unfortunately their customer service in caring for their customers after an account hack is even weaker. It should NEVER take nearly 2 weeks + for a bank to refund MY hard earned money during a fraud dispute where clearly I was not in 3 different states at once. It is completely unethical to make a customer go without their funds and jump through hoops to get their income back. Unfortunately I had no choice but to to dissolve my account with Umpqua. I left it open for an additional month to receive deposits until I could merge accounts to a trustworthy and secure bank, I specifically requested that no debits were be taken from my account, after Umpqua assured that it wouldn't allow anything but deposits, this ended up being a lie as I now have multiple debit transactions on my account along with overdraft fees. I went into the Red Bluff CA branch and spoke with Mandy who notified me that ONLY debit card transactions were stopped, not ACH payments. But Umpqua took zero accountability saying that I had spoken to their fraud department not them, so essentially their hands were "clean". I requested that the overdraft fees be removed and the payments that went through were to be stopped as they were not supposed to go through due to the account (per Umpqua) was inactive to debits. They told me they would only correct one of their errors, the other financial burden was on me. When I requested to withdraw the remainder of my funds to deposit into my new bank, Umpqua refused to give me the funds from my checking account in cash. The teller at Umpqua asked me why I was pulling MY money out, then proceeded to ask me what I will be doing with MY money. I find this extremely invasive of my financial privacy as it is no one's business where my money goes. She would not proceed with the transaction until I gave her reasoning that was sufficient to her. This is a violating breech of my privacy and completely unethical of any financial institution to withhold personal funds from the account holder until they feel its acceptable. She then refused to provide my funds in cash and would only provide me with a cashiers check. I am thankful I am just a single mom working several jobs trying to feed my children and not an investor who places trust in Umpqua for my best interest as they have completely failed me as a small consumer.

As an owner it's always a challenge to hire a property mgmt company because it's a gamble. You…read morenever know what you will end up with. Joanna is a true professional. She maintained professionalism and anonymity. She handled my transactions with integrity and I would use her again. Joanna handled my investments with ease. She completed self audits and was never late with a payment. As an owner, I would recommend her services to another "landlord" with faith in her abilities.

I would give this company a negative 100!…read more Grossly incompetent!! Full of excuses, illnesses, etc. Unable to balance our books or respond to our tenant's phone calls, per Alliance, their excuse... "your tenants never called us". WHO ARE YOU GOING TO BELEIVE?? Three tenants with the same story or Alliance! We do not live in CA, we are out of state owner, with strong family ties in the community. We trusted Alliance to do what they were paid to do! We visited our property yesterday, dead tree in the front yard, leaking swamp coolers. Paid for a paint job in one unit, their in house maintenance man Todd, did not patch 20 plus nail holes in the bathroom prior to painting. No pets, no smoking, we found 4 birds In one unit and cats in the other two! When the owner of Alliance ,Joanna Wing (our property manager) told me she not had not been to our property in 3 months we fired Alliance.

This place was a nightmare to deal with. No one ever clearly explained the cost, and changes that…read morewere being made, which caused nothing but problems. Every time I asked a question, I was told "I'll call you back" -- spoiler alert: they never did. The staff seems really young and inexperienced, and it shows. I constantly felt like I was chasing them for basic information about my own policy. Maybe it was just Tarin, but I would not trust this agency.

Incompetent! I don't know what the three women do from 9-3 all day in that office, but it is not…read morework. Good luck even getting them to answer the phone. When Nationwide pulled its homeowner's insurance out of California last year, they said they would find us other insurance before the policy expired. Crickets. We ended up finding our own before our policy ended. They did call months later with a terrible offer. This year Nationwide doubled its auto rates, and again they promised to find other coverage. Once again -crickets. We found our own. We contacted Dolling in four different emails/calls and signed the papers for them to cancel our Nationwide coverage over a month before it was due. Of course, they couldn't manage to do a simple thing like that and we got hit with a surprise $260 withdrawal. I feel sorry for anyone who has a claim. If they can't do a simple thing like canceling a policy in a month, you are going to be screwed when you really need them. In other words, you are better off on your own than wasting your time with that worthless business.