I tried for several years as I heard great things from others and was always surprised how…read moreunprofessional the experience was: damage to the boat, and then damage to the brand new motor purchased and installed by them, not proper winterization - just always something and I am finally done and moving on.

BEWARE!! They put the wrong part on my boat and wanted me to pay for it along with labor to…read moreinstall and remove! It was a simple exhaust bellows, a 5 minute job. Finally, the owner begrudgingly told an employee to remove it. What I didn't know, until launching the boat was that they purposely reversed the battery terminals so the boat wouldn't start! I know it was purposely because the boat ran fine (but loud) that morning when I took it out of the lake to go back to John's. Terrible business!! Side note: I went back to get my old exhaust bellows back. Owner immediately said they threw it away & dumpster was picked up. But the woman in the office found it within seconds "here it is!". Was he planning to sell it to another unsuspecting customer? We'll never know. NOW YOU'VE BEEN WARNED

I had four tires and an oil change done on my four wheeler at J&A services on 3/20/25 and was truly…read moreimpressed. Tires are very nice and the service was perfect. Everything was quick and easy!

"I dropped my dirt bike off at J&A Services two weeks ago, and they said it would take two to three…read moreweeks to fix. I'm a 14-year-old, and this bike means everything to me since I've worked hard for it since I was 10. I went there with my dad today, and the first comment Bernie Klismet made to me was, 'Are you getting it ready for Pride Month?' because I permed my hair. I stayed respectful, but then I asked for my bike back because I didn't trust him, based on previous experiences. He had my dad's quad at his shop off and on, dropping it off in 2023 completely and leaving it there. We originally dropped it off in 2020, and he still hasn't touched or looked at it. He then said 'Absolutely' when I asked for my bike back, but told me to get the f*** off his property, even though I was still being respectful. I took my bike, and while I was pushing it down the road, he made very mean comments and insulted me when I didn't say ANYTHING. VERY RUDE and would not recommend, as he is very childish. Once again, I was respectful the whole time, and he still proceeded to insult me and also pulled my dad's quad (which he had nothing to do with) and put it on the side of the highway, non-running, since he never looked at it or fixed it. My grandpa also had an experience with him and won't go to him anymore because it took weeks, and no one called or texted him. So, he went to his shop looking for it, but no one was there, and he saw Bernie Klismet using HIS trailer to haul around other things without asking him. TERRIBLE service. NO HE WAS NOT JOKING AS HE KEPT REPEATING INSULTS TOO ME AFTER I SAID I DIDNT LIKE IT

Great place to start your summer fun!!! Boats, pontoons,…read moresales, parts and service.. all in one place, MEL's outdoor!! Great service!!

Mel is a great person and runs a wonderful business. He is someone I would trust with any of my…read moreequipment and they do it for a very reasonable price. Worth your trip!!

Need gas for your boat while motoring around the lake? This is your only option & it's a good one…read more They fill you up fast & if you need a cold beverage or other boat supplies, they have you covered.

Were I able to give more than 5 stars, I would happily do so. We purchased an older pontoon boat…read moreseveral years ago. Last fall we had the restoration project started and this spring our new/ old boat was delivered. The only problem is that the organization that did the restoration, not Round Lake Marina, did not check the engine as they'd assure us they would. So here we are, with a beautiful, cosmetically restored boat, but the darn thing wouldn't start and if it did, it died randomly. Not the ideal situation for someone who doesn't know a motor from a steering wheel. Enter Round Lake Marina. Darrin, Rick and Aaron came to our rescue, gave the boat a nice little tune up at our dock and made sure "girls week" wasn't spent looking longingly at the lake. They've earned a customer for life starting now!!!

It was Spring and naturally the wait was 4 weeks to have the boat looked at, but I called after 4…read moreweeks and they were working on it. We didn't have a relationship with the marina yet so I figured we would get bumped. Nope, they were on it. I felt like I was working with a caring doctor when talking to Jeff about the boat. I felt like he really cared for the boat and wanted us to enjoy it for many years. It's often hard to find good service where we store and use the boat - I felt really confident that when we put it in the lake, it would work and I wouldn't have to make another phone call to have someone come out and look at it or pull it out of the lake again. I would have given 5 stars, but I left several vmails that were never returned - I guess I'm getting used to that and just called back later.

my pontoon needed an emergency repair right before three of my grandsons were coming for a week…read more Jeff went out of his way to get the boat in and then repaired. Then to top it off he delivered the boat at 7:30 pm and saved the day for me and my grandsons. Great service !! We could not be more satisfied and are very happy that we bought our pontoon from Hayward Marine.

Rates and service were great for a heavy-trafficked tourist town. I'd agree with the other renters…read morethat the kayak paddles are extremely heavy but probably necessary for the beating they take as rental equipment. In years past, we have rented an inflatable SUP (don't rent inflatable if you want to go fast), a tandem kayak and a single kayak. All rental equipment was in great shape and the process was painless. My only suggestions to the business owners would be to have some type of program for delivery for loyal repeat customers so we can avoid the $60+ charge of delivery, and to stay open a little later than 4pm on Sundays. Otherwise, hats off to Jim & Jane for a great, reliable service.

The good: They were punctual and the equipment was good. I am not a fan of their heavy wooden…read morekayak paddles, but the Namekagon has lots of rocks and wood takes a beating. The bad: Their rates were expensive, and the employee working with us was always rushing us. It was almost like he was in a hurry to get the boats back so he could go home.