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    Timberland Outlet - Rehoboth Beach De

    3.0 (4 reviews)
    Open 10:00 am - 7:00 pm
    Updated over 3 months ago

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    Clarks-Bostonian Shoes

    Clarks-Bostonian Shoes

    3.7(3 reviews)
    1.9 mi
    $$

    Clark's is an expensive British brand known for making super comfortable shoes. I stopped in to buy…read moresomething for an upcoming vacation and ended up being tempted by some gorgeous $100 boots, retail value $150. When I checked out the lady told me I could buy any other pair worth up to the same price for $20. I found some gorgeous deck shoes for $70. At my second attempt to check out the gentleman punched in a bunch of extra coupons. The total was just over $100 for both pairs. Incredible customer service! Thank you Clark's!

    I can't believe that the MANAGER was ABSOLUTELY. RUDE. When one goes into the store to purchase…read moreshoes and you have a LEGITIMATE question. We brought our friend from Scotland and she is asking- "excuse me sir; if the box says 8M and the shoe says 8. What is the difference. Is one a wider fit? And the manager says "keep it simple don't complicate things" and he kept repeating it. And she said "I'm sorry I don't understand. One says 8 one says 8M. Are they different?" And he kept saying "don't complicate things" Then went and said in a loud voice to another customer. "She keeps asking the same question can't she see!?" (Um excuse me sir. Yes what we're seeing is 2 different shoe tags for the same shoe) Then. My mom, who is a decades long customer purchasing at least once to three times a year. Tried on a shoe and then wanted to know if it is in black. She is 95 years old. She cannot look at shoe after shoe after aisle after aisle any longer. So our Scottish friend went up and said "I'm sorry again but could I ask if this shoe is black?" And he says "can't you see?!l and she said "no I can't I'm asking for my friend". The rudest thing was to include another customer!!!

    Vernon Powell - Men's section

    Vernon Powell

    3.0(2 reviews)
    0.3 mi

    We were in Rehoboth Beach for a long weekend and I was in dire need of new work shoes as the ones I…read morehad were quite worn and decrepid. It was a rainy Sunday afternoon so I looked for men's shoe stores in the area with a high rating, and Vernon Powell popped up. Quite frankly, I'd never heard of them before and decided to check them out. This is the type of shoe store where the attendant has to take your choice and bring out those shoes in your size. I was promptly waited upon by Kimmie (spelling?) who was most cordial and attentive ( in contradistinction to the young woman at the register with a flat affect who looked like she hated that she had a job). I picked out 3 pair, one of which they did not have instructions stock but will get in for me tomorrow. I don't mind paying for quality, and initial comfort is a must, and this store did it for me on both counts. I brought two pair home and will stop in tomorrow to pick up my third pair. Kimmie advised joining their rewards program in which you get a $50 coupon after spending $350 which isn't difficult to do! I'm most pleased with my experience at Vernon Powell and now that I have this experience shall return there when next I need shoes. I can't comment on their woman's section nor their foot-related paraphernalia, but they've got it all. A nice, "old-fashioned" shoe store!

    Th store has a variety of products, clothing and recreational items including a selection of Yeti…read moreproducts. I purchased one of the Yeti products and didn't realize that the lid was missing the closure device. When I bought it back to the store the manager said that she couldn't do anything about it and gave me an email address to contact. The email address was nonexistent and she was Not helpful at all. Their customer service is extremely poor and I will not return or refer anyone to the Rehoboth Beach location.

    Photos
    Vernon Powell - Ill take the original rather than the sales price, please!

    Ill take the original rather than the sales price, please!

    Vernon Powell - Out front

    Out front

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    New Balance

    New Balance

    3.6(18 reviews)
    0.3 mi
    $$$

    I came in with a friend a few months ago. I was disappointed to see that they didn't have a very…read moregood selection of shoes and they were very expensive. My friend and I were talking to one of the employees to see if they had a certain shoe, and my friend had unknowingly put their foot up on one of the stools, not knowing it moved, and almost fell, while the employee (I don't know her name) ran to the stool and pulled it away and was very snarky and said that you're not supposed to do that. I understand you're not supposed to do that, but my friend had no idea, and when your customer is in danger and is going to fall?? I am sure if any damage was to be caused we would have paid to repair it. I think that if this store had a better selection, more personable employees, and maybe better customer-safety-values, things would have gone very, very differently. I really hope they can enhance this store in the future, as I am sure my friend and I are willing to give it another chance if that is the case.

    Purchased an item over the phone and was charged sales tax when I live in DE. I called to ask about…read morehaving it refunded and was told rudely by Angela, the manager, that she doesn't know how to do that and doesn't fool with those things!!!! She was happy to take my business but not so friendly when I called with an issue. Horrible way to treat people. Won't buy from this store again and will spread the word! Check out most of the reviews that say the same thing about this store and its staff!!!

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    New Balance
    New Balance
    New Balance

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    The Edge - Inside The Edge

    The Edge

    4.0(10 reviews)
    3.6 mi
    $$

    I decided to take a detour off the boardwalk and the beaten path. I decided to go away from the…read morecrowds and go a street or two back. Sometimes this is where you will find the good places. This is where I found a great place to eat one time. I wanted to spy how much a new pair of flip flops would be and wasn't having much luck at other stores. I saw this place and figured might as well give it a shot. From the outside this place looks like another souvenir shop you might just walk by. I came inside and quickly became aware that this is more of a clothing store. I didn't look at all the clothing I just found the wall that had all the flip flops. I was a bit distracted while in here and started to only notice the pricing. A bit steep and I could definitely find them elsewhere for a better price. As far as customer service, I can't speak on that. I was not approached by a single employee while in here. Came in and left without interacting with anyone.

    Rude, rude, and rude. We've come here before and never seen the place like this before. Not sure if…read morenew management or staff but it's pretty bad. Upon entering the store an elderly couple was exiting and said "I don't think anyone is working in there". We were in the store browsing flip flops for 10 minutes and only saw a group of 4 people in the corner chatting. Upon leaving one of the 4 people walked behind the counter so I assume they work there. They never acknowledged us on the way in or out or anything, it was quite strange. I wonder if the store was being robbed? Merchandise was not organized either, otherwise would have given 2 stars but since you can't find anything or check out if you want to pay or buy something, I gave 1 star.

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    The Edge
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    Timberland Outlet - Rehoboth Beach De - accessories - Updated September 2026

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