Super helpful and knowledgeable staff…read more Large inventory, I found items the big boxes didn't have. Fair prices. Hardworking and helpful yard staff. Thanks!

I never imagined I would be writing a review for a lumber company. The fact that I am hopefully…read moreresonates and speaks volumes about my experience at Savemore. One thing I realize as I grow is how business has changed literally everywhere, especially when it comes to personalized customer service. This is a thing that appears to be gone in the big box stores like Home Depot and Lowes stores. Being that I am Transgender, perhaps I worry about this factor a bit more than others because I am in a class of people that is not the common everyday people. Maybe you would not think it matters but it REALLY does. There are many people and probably a majority of people that do not yet understand so some people can be rather standoffish, confused or even very rude. In fact, most people haven't figured out how to address trans people yet. It is sad but it is true. Because engaging with people can be awkward at times, I have gotten used to cracking a quick joke or two about myself during this process to more or less get this out in the open, add levity or even remove the elephant in the room. It seems to work well for me. I looked at my Sales Associate and said, "Yall must not have many Trannys come in off the street to buy lumber." He looked at me and said, "No, we really don't. In fact I have never met one before." We both got a pretty good laugh and he really became great to work with and treated me with respect. My Sales Associate was a young man named Brett Burdick. When I entered Savemore and after a friendly greeting, he offered to help me with the long and arduous task of planning a rather huge deck. I was struggling with a rather crude illustration I had made to explain what I needed to assemble my project, Brett smiled, took my drawing and said, "Let me help you with that." He began clicking away at the computer and after a slightly uncomfortable and silent five minutes, he handed me back a printout of building materials I would need with a price and everything. I was so relieved, the printouts even included screws, lag bolts and flashing. He had thought of every detail and it was under my budget. This was absolutely paramount to me as I barely knew what I was doing and as you can probably guess, this was a very intimidating process for me. In my mind, Mr. Burdick really stepped up to do his job at the risk of fellow employees perhaps assaulting him with bad tranny jokes after I had left the store. This is just a reality and these things happen more than you can imagine. I think it is just a way for people to deal with something they don't see on a daily basis. I thanked him for a good experience, for treating me so well and most of all for making me feel like a human being. It turns out Brett Burdick's family owns this company. A very good company with a very friendly culture. This really is huge because as you know, in any organization culture breeds from the top down and all the employees at Savemore reflect Brett's friendly and helpful attitude and I would never shop for lumber or building supplies anywhere else again. Even if Home Depot was cheaper which it really is not, the service I continue to get from Mr Burdick and staff is simply worth more to me than being ignored at Home Depot. I could go on and on about this company but they is so many hours in a day. This is an important review because I feel like I made a good friend that day and smaller companies like Savemore are getting rare. I really hope everybody sees this and goes in to buy from the Burdick family and continues to support this family built business.You will be glad you did. If you run into Brett Burdick, please tell him Breezy, his new Tranny friend sent you in. I am confident you will both chuckle and you will have a great experience at Savemore Lumber. I hope this heartfelt review helps and if you made it this far, thank you.

I am the co-owner of HUE color and decor. We have been working with Jen Johnson at Pro Source for…read morea few years now on many projects! She is absolutely the best! Her attention to detail is incredible and her follow through has been imperative to our business! I highly recommend working with Jen!

Absolutely perfect from beginning to end. Taylor is knowledgeable and efficient, communicating…read moreregularly throughout the process. The carpet came in exactly when scheduled. The installer Juan and his crew were also excellent- prompt and got the job done quickly. Highly recommend Pro-Source!

I like to support the smaller guy, so I try to go here before the big box places. Sometimes this is…read morethe only place in Spokane I can find things. They may not always have the absolute lowest price, but I would say best price for the value. I have made a lot less returns on items here than other places. All the employees I have encountered are very helpful and knowledgeable, and also willing to admit they don't always know and check for the answer. I will note that sometimes the selection is better than other places but not always. I still check here first.

Each Time I go in for diferent materials, I recieve a very…read morePlasant experience The sales personel do a great job in asking me questions on what I need and how soon,I will need it They will gladly direct me to various parts of the building to find different items and where I should park my truck to be filled up with various types of material. Each sales person does a Great jobin recieving and providig information

Don't judge the store by the exterior shabby look, this is a little diamond in the ruff!…read more Their prices on lumber are great, and their staff are very knowledgeable on every question I've ever had! If they don't have something in Stock they can get it within 24 hours. I'm shopping here at least once a week.

These guys are just the best. I came in there last minute with a very vague a vision of a planter…read morebox that I wanted to build. Keep in mind I've never built anything in my life. They made it so incredibly easy! They took the time to ask me exactly what I was looking for and gave me suggestions and advice on what I should build. Then they took me around and showed me all of the stuff that I would need and how to put it together. It ended up being half of what I was quoted somewhere else. I wouldn't go anywhere else!

I am installing a new deck and needed composite decking to finish the job. I went to the big box…read morestores to see what they had as far as samples, and also to pick out the one I wanted. The big box stores were very average as far as the service. They tried hard, but they just didn't have the experience and knowledge regarding composite decking. I was hesitant to go to Windsor because I had just assumed that the price would be more. I was wrong. The pricing was the same as the big box store. When I arrived at Windsor, I was actually greeted before I went into their showroom. One of the employees, Corey, was outside helping a customer. He finished up and came directly to me to help. I was very appreciative. He gave us a quote on decking, and then it was up to me to fit everything into my budget. After about a month, I was ready to pull the trigger. I went back down to the showroom, and service again was exceptional. This time, Rick helped me. I cannot say enough good about Rick. He was extremely responsive, extremely knowledgeable and very, very empathetic. He gave us lots of good advice, and we purchased our decking there. Unfortunately, the decking that was delivered turned out to be defective. However, Rick was extremely responsive and helpful as far as getting the decking replaced. They came to my house and picked up the defective decking, and then ordered more. Unfortunately, the replacement decking was bad too. Rick went right to work again and contacted the factory as far as a new run. The new decking was delivered today and it is very very good. The customer service is what really sold me at Windsor. The pricing was the same, but Windsor provided incredible service. They went to bat for me when things went south, and Rick did everything possible to make sure things were right. Thank you Rick, Corey, and Windsor. They did extremely well. And one more thing ..... Michael, the delivery person, was extremely pleasant and on the ball. He did a great job too.

A large selection and great service. My go to place for wood. Most recent trip was for trim and…read morethey were super helpful from start to finish.

Deck Expo had some great vendors today, we got samples and one on one chats with vendors about our…read moredecking and pergola needs. Free admission. 3 Ninjas catered lunch. Beautiful weather outside made for a great Saturday event.

Wishy washy , I tried to buy a exterior door from these clowns a few years ago they were suppose to…read morecome over and measure for the door when they didn't show I texted the guy and asked if he was coming over , his reply to me was that I never confirmed the appt . Way to blame the customer, After that I just let it go , last week I stoped by again and basically was ready to buy a door after telling the guy what I wanted I asked if they would come over to confirm the measurements on the door , I was ready to buy the door but he said I'll call you Monday , no call , the lack of service here is a joke .

Millers is great , they are very helpful and courteous . I went there for years and will continue…read more.. Happy that the new~Ish owners are continuing the tradition of helping the customer and doing it nicely .

Short visit with a specific need. Walked me to the item quickly. Easy check out. Great local vibe.read more

Excellent choice of doors and customer service was excellent Pavel was our assistant and was able…read moreto get the door we chose fixed up so we didn't have to make another trip from Priest River. I even found another door I want to replace our front door. So we will be back. Love the duck .

Going to Ugly Duck seemed like a good way to save some money on our huge project - remodeling;…read morevirtually gutting the entire home. We ordered 16 interior doors and one exterior door. First, I never received a printed out invoice. I have looked in all my files and don't know how I missed asking for one except that I was busy coordinating work and scheduling contractors so didn't follow-up. Second, the interior door jams were not paint ready like we had asked for but since I could not find the invoice to double check what they had written down and was busy with other things, I let it go. I decided it wasn't as big-a-deal. Lastly and the reason for this review is the oversized exterior door with glass panels that we purchased for over $1000 (by memory because again - NO INVOICE with the price). We had it stained and installed. Right away it didn't seem to fit right but since we had already spent the time/money, we tried to make it fit. It just got worse with time. I had three different contractors come out to try to fix it when finally someone put a level on the door itself and said that the door is not level or warped and suggested I call Ugly Duck. He also told me that his company don't even buy from Ugly Duck anymore because of quality issues. Since we paid so much for the door, it shouldn't be failing after 2.5-3 years. I called and was called back and told that they wouldn't stand behind it because there is a One Year Warranty - again - no paperwork with our purchase. I was asked if I wanted to buy another door!?!?!?!?!?!? Are you kidding me? $1200 into a stained/installed door that shouldn't fail in 3 years and I am asked if I want to purchase another door? Yeah right. I will be buying another door - from someone else.