I bought one of the worst pieces of jewelry here. They really don't know what they're doing....poor…read morediamond settings that resulted in lost diamonds. DO BETTER FOR CUSTOMERS!!

Great service. Friendly and helpful staff. They even do jewelry repairs and battery replacements…read moreon watches.

Very congenial service. They did two small jobs for us: reshaping my husband's wedding ring and…read moreenlarging mine. For the first job, I watched him work, very carefully and thoroughly, and then clean and buff the ring. For the second, it could not be done as I waited. It was ready in time; a perfect job. Both jobs were done well and were reasonably priced.

Dee Dee, you are so kind & patient as you pulled out gold charms and chains for me. In town from CT…read moretoday & stumbled upon an amazing jewelry store. You made me feel so welcome & I love my choices today!! I'll be back for that ruby ring!!

Nice place! Friendly guy running the business and very willing to assist…read more Parking is located in the street and it is a busy area. I stopped by with a used watch I purchased from a street vendor to see if we could jump start it. He spent a decent amount of time cleaning the watch, inspecting components and determined we couldn't repair it without insurance a new movement. That would be too costly for a used watch, but I really appreciated his efforts. No charge for evaluating the watch. He has a great display of unique mini clocks here and affordably priced as they are beautiful! I recommend this business for sure.

Everything went well. Very happy with the service and recommend for all watch lovers.read more

Fixed a very important clock for me. Helpful and reasonably…read morepriced Thank you. Nice staff

About two months ago, I brought in an antique clock to be repaired and was looking for an estimate…read more One of the owners took the clock in. Three weeks later, I had not heard back and called to inquire as to the estimate status. I was basically told to chill and they would get back to me when they would get back to me. Another three weeks went by and I worked up the courage to call again. At that point, he said they were too busy. As I do not live near the shop, I told them I would pick it up when i was in the area, which happened to be today. I asked the gentleman why he bothered to take it in. He did apologize but didn't really have a good answer. I probably spent about 3 hours of my time plus gas on this little adventure. If the owner is reading this, please feel free to chime in if I'm misrepresenting anything.

Amazing service and so knowledgeable. They were able to fix…read moremy watch and my husbands watch in less than 10 min. In addition, their service fee was very reasonable. Overall, I was very impressed. (Thank you!) I highly recommended if you are looking for watch repair service

Charged me $100 for an estimate on what it would cost to repair a watch thats maximum value would…read morebe $1500... Their quote was close to $4000. Seemed ridiculously exorbitant. I threw $100 into the garbage.

Chad Sopp is a highly regarded, personable repairer of all watches and clocks (recent and antique)…read more President of the CNY Watch and Clock chapter (#55) of the National Association of Watch and Clock Collectors and owner of Timesmith Antiques (Shop & Store: wonderful selection of watches and clocks!) at 11 Ellis Drive in Dryden, NY (near Cortland and Ithaca, NY). Also a member of another NAWCC chapter, its Cog Counters (antique watches and clocks). He is helping the Bement-Billings Farmstead [BBR] in Newark Valley with its 1810 Silas Hoadley (once a partner with Seth Thomas, both of Plymouth, CT) tall clock built into the wall (rarely found) of the BBF. See him & his shop on Facebook and also at Etsy as well. Very highly recommend!

We've had a nice Swiss automatic watch and mantle clock completely serviced, bought several small…read moreestate items and dropped in from time to see new arrivals. Chad's work is impeccable and his prices very reasonable. He is a master, and is very kind and friendly. Having him so close to home is a gift to the area.

He is very knowledgeable about watches and clocks. Provided excellent service for a reasonable…read moreprice!!

This guy is great, very happy with the service. My movado was in rough shape and he brought it back…read moreto life, like brand new. Highly recommend Simpsons services.