I brought in my gold chain to get the clasp repaired. The jeweler told me that it wasn't actually…read morebroken, just badly bent. He repaired it for me, on the spot, free of charge. When I tried insisting that I pay him, he declined. He could've taken advantage of me and gotten me to replace the full clasp + charged me for service. I really appreciated it, and as a result, I highly recommend shopping with Kavanagh

Busy, reputable family run business. Great for polishes, watch repairs, gold leaf application, and…read morereset stones. I've had a few chain replacements here but my specific instructions are not followed (chain came back 1-5" too long, pendant was off center another time). Overall good experience; hours of operation can change on a whim. Not a handcrafted jeweler but resells standard types and settings from wholesalers.

Avoid this store. It's overpriced and the work is sub par…read more The store seems like a blast from the past when you first enter. The shop owner has a gentle disposition and the store has a simple layout. I thought I found a new go to jewelry but I was wrong. The work I had done was sloppy and the customer service leaves much to be desired. I asked to have a link repaired on a necklace and they soldered it and created an unsightly, grey clump of silver that ruined the chain and made it unwearable. I also asked for an estimate on having a ring sized. The ring was sent out and it took weeks to get the estimate and I was charged $27.50 for shipping. This cost was not discussed with me prior. I left with a damaged chain and the feeling of being ripped off an

Condescending, mismanagement and disorganized!!! Avoid this shop. I brought in several pocket…read morewatches for repair, some loose jewelry parts and request for a house call on a grandmother clock. They gave me one back that did not work. Took it back and after 6 months, I had heard nothing. I finally called because I was afraid they lost it. Turns out they decided they couldn't fix it BUT NEVER TOLD ME. I had to call to get it back. I gave them a small plastic bag of loose parts that I asked them to assess if they were gold. They said they didn't have it FOUR times over several months of me asking. I knew I left it with them but decided not to argue about it because they still had the pocket watches. I also asked them to put me on the list to have a grandmother clock repairs by a guy who did house calls. I asked several time over a YEAR if the guy was coming. After TWO years, have never received a call. Gave up and learned how to fix it myself. After 1.5 years, they call me to pick up the loose parts as if I abandoned them; they ones they said THEY NEVER HAD! I go to pick them up and I'm mad. The sales guy, let's call him Dennis, came over with the parts and started a drippy apology. I didn't want to hear it and said just giver me the bag. He says "relax". For the women reading this, when a man says to "relax", they are being condescending and disrespectful. I told him that in a loud voice. So as I'm leaving he says RELAX again and said you lost my stuff for 1.5 years and held my watch without telling me it couldn't be fixed. If he was a good salesperson, he would have known that I was mad when I brushed off his apology and just given me my stuff and let it go. But no, he decided to act like a petulant 5-year old and try to put me down. He KNEW he was in the wrong but couldn't accept it. What a disappointment. I mentioned this whole thing to a friend who said this same shop lost her engagement ring when she brought it in for repair. THEY LOST HER ENGAGEMENT RING.

Walking down Main St. Beacon we spotted a jewelry store and went in to find out if he changed watch…read morebatteries? There was another patron in there who was ecstatic with the repairs he did to her bracelet. The bracelet appeared to be high end. The store has a wide selection of new and vintage watches and jewelry. I noticed buffing and other machines to do repairs and/or modifications; to me it indicates he does the work on the premises rather than outsourcing. That's a comforting thought.

My long-time Timex needed a new battery -- and it's Sunday! No jewelers open, but I saw that…read moreHyperion Jewelers is open. Dashed down there and met Nick, the new owner of what was Rudy's Jeweler. Nick was friendly, professional, and installed a new battery into my Timex in no time flat. A very reasonable fee which I was happy to pay. Being a native Beaconite who did a lot of business with Rudy, I'm so pleased (and relieved) to see that a young person as friendly and personable as Rudy has taken over the business. Congratulations, Nick, and good luck in the years ahead. Smart move to be open on Sunday as well!

I stopped in the shop yesterday and had a wonderful experience . I found exactly what I was looking…read morefor in a gift for my grandson. Laurie was super helpful and attentive, the selection was great , and the prices very, very reasonable . I'll definitely shop there again!!

Again just READ my initial complaint- the owner clearly has an attitude and acts as if her gold…read morefilled jewelry that she described as inferior but sells it for 50 dollars is acceptable while she acted like the ring I bought my daughter was junk!! It's all in her delivery as you can see how she responded to my review. Also you can see where others said she has that judgmental attitude so it comes as no surprise now!! I am so glad we found a GOOD non judgmental and FAIR priced jeweler right in Poughkeepsie!

Ever since Trevor was in the Newburgh Mall I've been buying from him. All the gold jewelry is…read moreamazing.

Had the most amazing experience with Doreen at Hannoush in Newburgh. So impressed with the time…read moreshe took educating my stepson on what was important when purchasing a diamond for his now fiancé. She went above and beyond helping to design a one-of-a-kind ring, and my stepson...and his bride to be could not be happier. Thank you, Doreen for all the time and care you put into creating a special memory.

These guys aren't closed, I just bought a great diamond and sapphire necklace and loved the cool…read moreowner and staff. Lots of fun and know their stuff especially high end watches like Piaget, Audemars, Van Cleef & Arpel. Not that are authorized dealers but do get them in pre-owned. I will go back definitely. It was a fun experience even though their AC was out. Owner is a goldsmith and very talentee

This review is for Imperial in Red Hook, not New Paltz, however they are the same owners, so the…read moresame disappointment goes... I brought my fiance's engagement ring in to be resized. I stopped in the day before dropping it off to check how long it would take and was told a few days at most. I dropped it off on a Thursday and was told it might be done that day, probably by Friday, definitely by Saturday at the latest. They said they would call me to update me. No one called, and Saturday rolled around so I called and found it wasn't ready. We had a big party to attend the next day where everyone wanted to see the new ring and alas could not. We were both very disappointed I stopped in the following Tuesday and was told it would DEFINITELY be done by Thursday, someone would call me when it was ready. Thursday rolled around, and no one called. I called them and they said it would not be ready until Friday. This meant my fiance had to completely change her plans and drive an hour out of the way because it was late again. Thankfully, it actually was ready that day, but a week after we were originally told it would be ready, then again a day after we were guaranteed it would be ready again. The lady who I spoke with during the week was very apologetic and nice. I spoke with the owner once and he seemed clueless as to who I was and where my ring was, and did not seem to care. There is another lady who worked weekends who was not nice and very bossy with my fiance. It seems like no one really knows what is going on and I would not recommend this place to ANYONE. They charged us the full estimate despite all the F*** ups and getting the ring late. They did good work, however the overall experience was TERRIBLE and considering it was my fiance's new engagement ring, she was extremely disappointed, and rightfully so. GO ELSEWHERE.

High quality work for jewelry repair and a great selection of jewelry to browse and shop while you…read morewait.

Worked with Sarb who gave us A++ treatment since the beginning of the process. The engagement ring…read morecame out 5x better than I could have possibly hoped and I will be returning as a repeat customer for life. They kept me informed every step of the way and I'm thankful to have found someone with fair prices who went above and beyond for me!

I Shopped with them a few times before, the exchange was always pleasant…read more Until last year around Christmas time I wanted a couple watch batteries replaced.They lost the items and never offered any compensation.I went to the store several time with no luck. They kept stalling come next week, come in a weekend ect... I'm tired of wasting my time for a polite, go get loss !! To this day I never received my watch back or payment for the watch I hope this will be helpful to someone.