I am rating this shop based on a very dishonest transaction. Many years ago, they bought few very…read moreexpensive vintage watches from us. We needed the money badly at the time. I will always carry the regret in my heart for accepting that deal. I suspect they made a massive profit off our stupidity and need for cash.

I've been to this shop 3-4 times and have nothing but good things to say about them. I had a…read morevintage Omega serviced with a new strap to replace the factory strap, and a couple batteries replaced in other quartz pieces. The same guy has helped me each time and is always polite and professional. I fully intend to utilize their services in the future as well as recommend them.

I own a Bell&Ross purchased at MB. The service has been great and I love my watch. Dino is your…read moreman at Matt Baily! MCW, Halifax

From the owner: Matt Baily specializes in bringing great brands of luxury watches and designer jewelry to their…read morebeautiful boutique in Downtown Montreal. We have been responsible to introducing such renowned watch brands as U-Boat and Bell & Ross to Canada. We currently carry several other high-end brands including, Hamilton watches, Alpina, Frederique Constant, as well as collections of fantastic jewelry like Franco Pianegonda and Pandora.

Chris offers a great service at a reasonable price. He replaced the broken crown and main spring…read moreon my Tag Carrera. He can take care of everything from changing your battery to a major fix to your expensive watch. He can pressure test your watch to check for leaks. Most jewellers have to send your watch back to the manufacturers for this service. I highly recommend you give him an opportunity if your watch needs repair.

Chris responded to my email within 5 minutes to confirm that my watch's battery could be changed on…read morethe spot. Price was honest and work was done at great speed, but with a gentle hand. While he was changing the battery he did a mini cleaning of the back panel before reattaching it. He was hospitable and friendly throughout and kept to his quote. Would highly recommend you contact him even if you usually use somewhere else. He runs his small business from a home office allowing him to offer better pricing and quality of work as he is not a "jeweler" but a studied watchmaker.

Very special store !Love everything good job they take good care of your watches and jewelry repair…read moreBravo !!!

I brought my swatch in to change the battery, it was working that morning. the woman tests the…read morebattery and indeed it was dead. Spends some time behind the counter with the watch, is friendly and talks quite a bit. Then adds the new battery and the watch still doesn't work. She shows me that the battery is fully charged on the machine. Nothing to be done it seems. I come home to look at it and the metal connection between the watch and battery is not there. I go back two days later to ask if she noticed anything missing or metal that had fallen - she denies seeing anything other than some dust or having used anything other than a duster. I have had the watch for 5 years, changed the battery at swatch stores 3-4 times and there had never been an issue noted to me regarding corrosion or anything. The contact between the watch and battery was present that morning since I happened to see it's last tick. I believe that she removed the metal to force me to purchase a new watch at her store.

If I could give Eric negative stars, I would do so with great pleasure. Complete arse-hole. Where I…read morecome from, you treat prospective customers well so that you can sell them things and keep your business running. Eric seemed to be much more concerned with proving some kind of point with his condescension instead of just answering my questions and clarifying what was clear confusion regarding the products they carry and the prices of those products. I'd rather pay twice as much and wait twice as long to get a watch from anyone else anywhere else.

Eric was extremely friendly. They repaired a Masonic Past…read moreMasters Jewel that had needed re- melding and fixed a 100 year old ring that had cracked open. The work is well done and guaranteed. I would recommend them to any Mason.

Great service and a large selection of watches, thanks to Christina for a great experience and…read morehelping me with my purchase

I came with my boyfriend (who's fairly knowledgable about watches) on a very cold and rainy day…read more They have a little spot for umbrellas which was nice. The security guard who greeted us was nice and upbeat, but his happy mood clearly did not rub off on his co-workers. We stood in front of a display of Omegas for quite some time, waiting for someone to come help us. A person was behind the display, but he was on the phone and did not acknowledge us whatsoever even if we were clearly waiting less than 1m away. He then left and someone else came over, said hi and then promptly ignored us when he received a phone call and he too walked away. A third person finally came over and started helping us. He did not say much and when asked about various watches, he either did not have an answer, had to check the back of the watch in question or gave a flat out wrong answer. We then headed over to see the Rolex display. The dealer there, Joe, was quite friendly and knowledgeable. He made jokes and seemed to know his watches. The service we received at this location was complete garbage (Joe excluded). Its completely inappropriate for any type of service industry, but it was especially bad considering the fact that this is supposed to be a luxury watch dealership. TL;DR the service here is worse than the service at an understaffed Target on black Friday. If you absolutely have to go there, seek out Joe

Great service, knowledgeable and honest! I wouldn't go anywhere else! I have brought watches and…read moreall my jewelry to be fixed!

best and nicest people. they repaired my chain in no time. go show them love they deserve it. god…read morebless yall

Best in the Business, Since 1992! Great prices on jewellery,…read moregreat service... Family owned jewellery shop, we carry watches from Guess, Skagen, Bering, Versace, Cavalli, Puma, Sector, Omorfia, Citizen Eco-Drive, and a few other brands! Best prices in the city, we also do a great job on repairs, watches, clocks and/or jewellery. with over 60 years experience in the industry we are your #1 spot for all repairs! if you did not receive a 5 star service at our location, please let me know! Rami Safadi, President Galleria Jewelers Montreal. rami@platinumestore.com

Most professional and warm setting to find amazing pieces!, stopped in and found the perfect…read morewedding ring ( after over a year searching for something truly special)....Astounding service from Mr. Kaufmann and the most honorable business man i have dealt with in a long, long time!....P.S bought the ring and have never been happier...Do not hesitate ( whether in Montreal or on line) ,for me its the first place i now start my searches! Thank You again Mr Kaufmann