Each process with this TCPC location is extremely complex for no reason. The communication from…read morefront desk to provider, as well as, from provider to insurance and clients is subpar at best. The front desk personnel, Sylvia, gives off a passive-aggressive, patronizing attitude while dealing with clients, even new ones like those who were treated rudely by her while she was on the phone and for 8 min and made sure you knew you weren't to interfere. I made a call beforehand, stating I would be running behind and the person on the phone said, "head in," even after I told her my ETA. She said she would speak to my provider. Upon arriving, I was met with Sylvia's "pleasant" attitude, and accidentally responded when she said, "Hi." Little did I know, she had just ended one call and began another. The 8-9 min spent on the phone without letting my provider know I had arrived, is most likely the reason she said that she wouldn't meet with me. I had explained the previous conversation on the phone and I believe she thought I was trying to undermine her, when in reality, I just wanted to explain why I traveled 20+ min and arrived late with assurance of seeing the provider. It's sad that in 2026, when a Muslim woman is by herself, certain people feel the need to assert dominance when nobody else is around. Then, when the other "new" clients came in behind me, the way she treated them was rude as well, as if she didn't feel either one of us fit in to be there.

I've been going to TCPC for 10 years. I was on pain medication when I started going here, so they…read morekept me on the dose I was on (high dose). I have multiple reasons for being in pain. Fast forward to about 2 years ago. I was forced to cut back on my pain meds. However the cut back ultimately was a good thing and I could live a life I could handle. Last year at this time I was told I had to cut back even more and I was not happy about this. My provider at the time ( Bethany who is no longer there) went to bat for me with no luck, they decreased my meds. She said it would be a long process of further decreasing my meds, but she was wrong. 9 months later and they cut back my meds again. I am now on their acceptable dose and they keep asking me if I want a spinal pain pump. I do not!!!!!! I'm old school, do the least invasive thing until it no longer works, then do the next least invasive , and so On. Spinal pain pump is the last resort for me. I'm in my early 50's, I hopefully have many more years to live, I don't want the big guns for pain now. No way, I'm saving that for when I need it later in down the road. However, what do I do now if my pain gets worse? I have variable pain, and sometimes I need more meds, but I can't have them. It's frustrating to say the least. They told me the won't even start new patients on painkillers!!!!!! In a rare circumstance, the might, but the pt is only allowed to stay on for 1 year. Really? It's no acceptable at all. Chronic pain is real, most patients with chronic pain follow the rules religiously. It's just sad that it has come to this. Pain meds are right there, but we can't access them, and we need them to live quality of life.

This place changed my life. I went there in July 2024 with severe knee pain.. I was told that I…read moreneeded two total knee replacements. Dr. Hansen has changed my life.. I went from not being able to go shopping or walking any more than three minutes at a time to strength training, walking everywhere that I want to go and shopping till I drop. Because of thei change in my mobility, I've lost 80 pounds. And I am able to enjoy my life again. Dr. Hansen was very patient and kind and everybody at Summit orthopedics has been so nice and so helpful.. I owe them so much changing my life with my knee replacements. I had no issues before during or after both knee replacements. I recommend summit orthopedics to anyone that asks. I feel like I'm a great self advocate for my health and care and they listen.. Dr. Hanson is the best! Every time I see him I always tell him thank you for changing my life.

Old age is definitely catching up with me. In fact, it's here. Years of playing sports have taken…read moretheir toll. A few days earlier I was stepping up onto a curb and heard a pop in the back of my knee. I was able to walk to where I was going, however after that, it was very painful. After 3 days of icing and tylenol, it wasn't getting much better. Time to have a professional take a look. I considered Urgent Care. Looking around at the different locations, some had x-ray and MRI and some did not. Then I thought about making an appointment with an orthopedist. It was then that I noticed that there was an orthopedic urgent care. I elected to visit the Summit Orthopedics in Woodbury. We arrived when they opened and registered. We were seen within 10 minutes. After taking some pictures of my knee, I met with a gentleman named Larry who examined my knee. He explained and showed us while there is no damage, there is arthritis. I was able to get an injection into my knee which wasn't as bad as I expected. This helped a lot with the pain. He then advised lots of ice and time. Really appreciate the information and care I received at Summit Orthopedics in Woodbury.

Great facility with incredible docs and therapists. The facility is state of the art. I can't…read morerecommend the care they provide enough.

The receptionists were friendly and great! The service from the nurses and doctors were very…read moreprofessional.

Surgery on my right shoulder to repair torn ligaments. Everyone at Summit Orthopedics Eagan was…read moreprofessional, friendly, reassuring, and very good at their jobs. I highly recommend Dr. LaBelle and his surgery team for the amazing job they did. The surgery was so much less painful and debilitating than I expected and the recovery so much faster and easier as well. Also. a huge thumbs up to Cassie, my Physical Therapist, who has worked hard with me in getting my shoulder back to 100%. Not there yet, but these amazing people have given me so much confidence that I KNOW I'll be there very soon!! A huge thank you to everyone at Summit Orthopedics Eagan for making a very stressful and painful time sooooo much easier!!

Very disappointed with treatment (including surgery) for my husband by Summit team of…read moreSaber/Strathman during 2022-23. His condition has not improved following all rec. therapies; and spending tens of thousands of $$ .

Fantastic care . Dr. Pittman is amazing as is the support staff. I chose to use the hotel program…read moreinstead of going straight home. The nurses at the hotel were attentive and informational . It was also helpful for my husband to have them talk through my care for the next day going home. 5 stars!!!

I have had a few different opportunities to visit Tria in Woodbury. Specifically for hip and knee…read morereplacement with Dr. Gavin Pittman. Every visit has been a positive experience. From the surgery assessment, pre op, surgery, post op to physical therapy, Everyone was very professional, friendly and helpful. Highly recommend!

I'm saddened hearing others give 1 star reviews over the appointments being mandatory now, I've…read moreused the Urgency Room a few times over the years and find the appointment system much more efficient and it keeps you from sitting in a crowded waiting room with people coughing all over the place! I was recently in for leg pain after a foot surgery and was treated quickly and respectfully for the blood clot they found via Ultrasound. The Ultrasound tech I had was the BEST!! She made me feel very comfortable and at ease.

I was seen quickly and everyone was very friendly and helpful. The doctor listened to my concerns…read moreand did a thorough exam.

Good staff very helpful and friendly if you want real vapes and not some black market garbage check…read morethe Minnesota department of cannabis for a complete listing of licensed shops

Unhelpful staff that ignores you. So go somewhere else if you want customer service in anyway.read more