Your experience at The Pit is what you make it. I had a great time and look forward to bringing my…read morenephew back to enjoy some things. Recently enjoyed mini-golf and one of the escape rooms (which we solved with 9 minutes left). There are a few spaces to host a group/ birthday party and the prices aren't overly expensive for activity bundles. The arcade if ok but these games are newer and cater to a younger generation - still fun but nothing nostalgic should be expected. The credits are higher for the better games so keep that in mind if only throwing $10 (100 credits) on a game card - one play for the hoops game deducted around 22 credits. I saw a few pizzas being delivered, but there's not any food served here. No alcohol either, encouraging the purest fun for kids of all ages (including big kids, like myself lol). My only recommendation would be that ventilation for the kart area which is the main entrance be improved. The smell of gas was stronger by the time I left from when I'd first walked in. Overall, it's not something that would keep me from trying out this place again.

The devil is all too often in the details and it's these details that often distract from the…read moreexperience. My Family and I were passing through on our way back home following Thanksgiving and needed a place to burn a few hours while we waited for our hotel room. Bottom line up front, we had a good time and are bookmarking this for our next road trip. From the axe throwing to the laser tag to the bumper cars to the mini golf to the arcade - it was a good time. The wait was almost 2 hours for the cart course so we bypassed that option. The distractors were the unengaged employees that were simply going through the motions and seemed more interested in socializing among themselves. Then there were the 2-3 areas on the Mini-Golf coarse where the carpeting was coming up. But, distractions aside...it was a good time... But, it's those distractors/those details that took it from a good experience to an average one. From a 4 to a 3.

My fiancé and I brought our family to Frankie's for family night. Needless to say we all throughly…read moreenjoyed ourselves and our children did not want to leave. The food, atmosphere and staff were all nice and friendly! Our food was delicious! We ordered the buffalo wings (very crunchy) 10/10, fries (kids loved them), fried mozzarella sticks (delicious) 10/10, pizza and hot dog ( kids loved both). This Frankie's is super large and even though the parking lot looked packed the inside was very spacious. All the game machines worked and were clean. We didn't make it outside but it looked very nice and lit up! Great place to hang out or for family fun!

WE LOVE NATE! best swing ride ever for my friend's birthday party, he definitely elevated our…read moreexperience #natethegreat

The place has remodeled and added more arcade games with a nice face look. There are two tracks you…read morecan race on at the same time. There is food, games, racing and lots more. Wear closed in shoes and they'll give you a durag to wear under the helmet. Prices are reasonable. A good place to go to release whatever frustrates you.

I had a very memorable time for my first-ever-visit to this establishment. I was snatched up by a…read moregroup of my "religion-friends" in Winston-Salem to load up a couple of cars and head down to Charlotte for go-kart racing! Once you step inside, you realize, however, that this place offers so much more: an ALWAYS-attentive staff, axe-throwing, various virtual-reality (VR) experiences, a large, vibrant and ever-glowing arcade, an adults-only bar that serves everything from bar-food to beer and cocktails, etc., etc. Whether it's a family, a group of friends, your congregation or whatever, this place delivers a sure good time! Yes, it is a bit pricey... But that's expected when you want to create lasting memories, these days. Nonetheless, you and your crew won't be left disappointed. In fact, you will find yourselves leaving making future plans to return.

My sons and I had a fun time. We can on New Year's Eve I believe. Not many people/drivers. Compared…read moreto traditional, fuel-based go karting this place rocks! Cars are fast, responsive and racing was competitive. It was our first time to K-1, and the staff were helpful and friendly. Food available and fine too. Main issue we encountered was very slow sing-up/registering and payment when entering. There should have been two people working the front desk. Not cool to wait 30 min on a non-busy day just to get in. Maybe it was related to holiday staffing. Nevertheless, we left with smiles on our faces and will be back.

Subject: Formal Complaint - Unsafe Conditions, Unprofessional Conduct, and Denied Refund…read more I am writing to formally complain about a serious safety issue and unprofessional conduct I experienced during my recent visit to K1 Speed. During my race session, the race was stopped multiple times because other drivers spun out. Staff stated these interruptions were necessary for safety. However, during the same session, I was struck multiple times at high speed by other karts, and the race was not stopped, nor was the situation addressed. This inconsistent handling of safety created a situation that felt unsafe and poorly managed. Because of the repeated interruptions and the collisions I experienced, I requested a refund after the race. My request was denied without a clear or reasonable explanation. What made the situation worse was the way my concerns were handled by an employee named Gavin. Instead of listening or attempting to resolve the issue, he spoke to me in an unprofessional manner and went on a prolonged rant blaming customers for what was happening on the track. I felt dismissed and disrespected rather than assisted. This is not acceptable customer service. I paid for a safe and well-managed racing experience and did not receive one. I expect this matter to be reviewed seriously. I am requesting a refund for this session and a response explaining how this situation will be addressed to prevent similar incidents in the future. I look forward to your prompt response.

They employed are obviously on some kinda drugs.. it's awful they take bathroom breaks you can…read moreclearly hear there is no washing of the hands and they come back smelling of crack pies or whatever that chemical smell is asking you why you bothering them?

My kids loved it. They can't wait to go back again real soon. Great value for the price and fun to…read morebe had for all involved. I highly recommend

Got the full day pass with all the fixings. Came early on a Friday and had the place mostly to…read moreourselves. Great location and the boys enjoyed the activities. It can get hot so make sure you are hydrated and have a hat or a fan. It's also a nightmare trying to leave at any peak time so be prepared to sit in the car for a second as the parking lot at the mall is usually gridlocked

Ashley was amazing. The VR was the best. Definitely will be back ASAP. The vending games actually…read moregive prizes. Will recommend

Loved the venue!! Complete the waiver prior to paying for go carts! Oh...The helmet IS NEEDED for…read morego carts!! I was t-boned and whewww...I felt like I was in a vehicular accident !! Mini Golf...The course on the left is the best!! It has several attractions. We had a blast and will definitely return!!